MarkMc Posted May 26, 2015 Share Posted May 26, 2015 I had an issue with a plan in X7 and sent in to tech support. Of course they can't reproduce the crash but did sent me a message stating that but I did notice that your original save path is to the D: drive. Maybe try working on a copy of the file from the local C: drive and see what happens. My C drive is an SSD , I have my Cheif Data files there. But I keep all documents on the D drive. I'd never heard this could be an issue. Do you keep you document files on the C drive? Link to comment Share on other sites More sharing options...
Dennis_Gavin Posted May 26, 2015 Share Posted May 26, 2015 All on C. Link to comment Share on other sites More sharing options...
Solution Bill_Emery Posted May 26, 2015 Solution Share Posted May 26, 2015 I have the OS and Chief on the C drive, and plan and layout files in the D drive with no problems. Link to comment Share on other sites More sharing options...
jbaehmer Posted May 26, 2015 Share Posted May 26, 2015 I have the OS and Chief on the C drive, and plan and layout files in the D drive with no problems. Same here. I haven't had an issue. I keep all CA Program files on C: and all Plan & Layout files on a different drive that syncs with my OneDrive so I can access it from any computer I am at (Home, work, church, etc.). Link to comment Share on other sites More sharing options...
Mosh4Him Posted May 26, 2015 Share Posted May 26, 2015 Looks like their suggestion was to try a single plan on the C drive as a test just to see what happens. It's not uncommon, if you are having trouble to try something new and observe the results to see if the problem can be narrowed down to an actual cause. Link to comment Share on other sites More sharing options...
joey_martin Posted May 26, 2015 Share Posted May 26, 2015 I keep all plan files in Dropbox. 1 Link to comment Share on other sites More sharing options...
MarkMc Posted May 26, 2015 Author Share Posted May 26, 2015 Looks like their suggestion was to try a single plan on the C drive as a test just to see what happens. It's not uncommon, if you are having trouble to try something new and observe the results to see if the problem can be narrowed down to an actual cause. I understand the idea of isolating a problem. Just found it odd since I keep all plan and layout files on D typically with no problems from any program. I have had occasional issues/crashes with X7 but find it hard to imagine it is the drive, as I said only occasional now. When I do get one I can get several in a row even after closing, rebooting etc. I knew they would not be able to reproduce the crash- I can't. Just talking with my new associate and he managed a crash over the weekend with copy paste in place/reflect about object- which has been one of the more consistent bugaboos for me. Thanks All. Link to comment Share on other sites More sharing options...
builtright3 Posted May 26, 2015 Share Posted May 26, 2015 I keep all plan files in Dropbox. Would that just be your plan and layout files you put in drop box? Do you still leave all the CA data files on the C drive? Link to comment Share on other sites More sharing options...
joey_martin Posted May 26, 2015 Share Posted May 26, 2015 Yes. Plan and layout files go in the dropbox so that I can work on them anywhere and have everything updated as needed. I also keep all my client folders in the Dropbox as well. Everything I need to run my office is in the dropbox. Goes with me everywhere...PC's, IPad, Phone...etc. Link to comment Share on other sites More sharing options...
Kbird1 Posted May 26, 2015 Share Posted May 26, 2015 I had the copy / paste crash over the weekend too and I have OS and Chief on C:\ (SSD) Chief Data Folder is in My Documents as usual but under Win7 I have moved all my Libraries off C:\ to D: and E:\ etc Have you checked D:\ Drive Mark ? as in the HD maybe going bad perhaps Link to comment Share on other sites More sharing options...
joey_martin Posted May 26, 2015 Share Posted May 26, 2015 Templates and a few library items are in the dropbox. I guess I use the OOB library more than some, so I rarely have an issue where my plan file is looking for something that isn't in the library. Link to comment Share on other sites More sharing options...
DRAWZILLA Posted May 26, 2015 Share Posted May 26, 2015 all on "C" for me also. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted May 26, 2015 Share Posted May 26, 2015 It depends on how much room you have on what drive. I have 3 different system: 2 of them have relatively small C drives and very large D drives. On those 2 I have everything on the C drive except my Projects. On the other system I have a very large C drive so I have everything on that drive. Link to comment Share on other sites More sharing options...
Dan_Park Posted May 26, 2015 Share Posted May 26, 2015 I don't see a problem with having files on a drive different than the OS. Be careful when using network or removable drives. If they get disconnected at a critical time that could cause problems. Also, drive failure can affect just a single file. If so other operations in other software or other files may work fine. Copy Paste operations can fail due to software, hardware, or OS problems. They can be difficult to diagnose. It is true we have had our share of copy paste problems in Chief. I have also seen copy paste problems that were due to reasons such as hardware, third party software (such as anti-virus software), malware or viruses. I would encourage you to continue to work with support to attempt to isolate the problem. Link to comment Share on other sites More sharing options...
jcaffee Posted May 26, 2015 Share Posted May 26, 2015 I keep CA Libs in the default Program Data folder on C, Executable on D, CA Data on E, Plans/layout on F, and archived stuff on W. C, D, E, & F are SSD drives with E & F used exclusively for local copies of cloud systems. F is local OneDrive storage configured as batch update W-Z are 7200rpm HDD in NAS. The only issue I've ever has is Adobe Creative Cloud local storage on E, but that was an Adobe issue. jon Link to comment Share on other sites More sharing options...
MarkMc Posted May 26, 2015 Author Share Posted May 26, 2015 My God Jon, do you have stock in Campbell's? Link to comment Share on other sites More sharing options...
DRAWZILLA Posted May 26, 2015 Share Posted May 26, 2015 Mark, I wonder how many people get it? Link to comment Share on other sites More sharing options...
jcaffee Posted May 26, 2015 Share Posted May 26, 2015 You should see the "soup" when developing a petabyte storage array. jon Link to comment Share on other sites More sharing options...
sasingle1 Posted September 30, 2015 Share Posted September 30, 2015 Yes. Plan and layout files go in the dropbox so that I can work on them anywhere and have everything updated as needed. I also keep all my client folders in the Dropbox as well. Everything I need to run my office is in the dropbox. Goes with me everywhere...PC's, IPad, Phone...etc. Joey, I have been using my USB removable drive to take plans back and forth from home PC to business PC, but have run into a bit of lag when using the save button now on the windows 10 plus X7. I know I shouldn't be using the USB removable drive so much - so I am intrigued about how well dropbox works for you - which pricing plan are you using - the business? Link to comment Share on other sites More sharing options...
joey_martin Posted September 30, 2015 Share Posted September 30, 2015 Free version. And it works just like your USB drive without the lag and hassle of removing it and taking the chance of misplacing it. 1 Link to comment Share on other sites More sharing options...
Joe_Carrick Posted September 30, 2015 Share Posted September 30, 2015 Using Dropbox works, but there are a couple of things to consider: 1. The Dropbox Folder on your computer(s) should be located on a large enough local drive to accommodate all the files you want synced. That may mean the "D" drive if your "C" drive isn't big enough. 2. If you have more than 3 GB of data you will need to upgrade Dropbox (1 TB for $99 per year) The nice thing is that you only need 1 account no matter how many devices you have. Link to comment Share on other sites More sharing options...
joey_martin Posted September 30, 2015 Share Posted September 30, 2015 Dropbox must have changed the rules! I have 54GB and have never paid. I have recommended dropbox to many people, and if they sign up I get free storage, so a lot of my friends must have signed up. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted September 30, 2015 Share Posted September 30, 2015 Current new Dropbox is 2 GB Free. Invite others to sign up = 500 MB additional (for both you and invitee) up to a max of 16 GB. I think some new systems come with a Dropbox account with 3GB. Of course, if you have more email accounts - you could invite "yourself" I'm not sure how Joey got 54 GB - probably an earlier invitation policy. Link to comment Share on other sites More sharing options...
HumbleChief Posted September 30, 2015 Share Posted September 30, 2015 The tech folks at the last UGM warned against using DropBox for file storage. Backup no problem, but they described a scenario that could corrupt a file. Just sayin'. Link to comment Share on other sites More sharing options...
country Posted September 30, 2015 Share Posted September 30, 2015 I have been using Dropbox storage for a few years, both Vectorworks and Chief job and client files seem to be fine and I have never seen any file corruption. Other people I know use one drive with the same consistency. Link to comment Share on other sites More sharing options...
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