dshall Posted August 15, 2015 Share Posted August 15, 2015 This occurred a couple of weeks ago. It is happening again . I cannot start Chief. I have rebooted etc., anyone else having this problem? Link to comment Share on other sites More sharing options...
HumbleChief Posted August 15, 2015 Share Posted August 15, 2015 Using it now, working OK. Link to comment Share on other sites More sharing options...
Kbird1 Posted August 15, 2015 Share Posted August 15, 2015 I think the Server is down again , I had trouble getting my license off my Laptop about 1/2 an hr ago too... and can't get into Chief.com either ***Edit. I sent Dan park a message just incase they don't know... M Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 Using it now, working OK. Did you quit and the restart or have you always been on. I think they said if I waited long enough, something will time out and I can then get on. This is not good. Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 I think the Sever is down again , I had trouble getting my license off my Laptop about 1/2 an hr ago too... and can't get into Chief.com either M Thanks Mick. Hey CA, this is not good guys! Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 The upside to this is it is their problem and not mine. I would leave the office, but it is 99 degrees out here (for you Aussies dealing with Celius, that is very very hot). It's so hot there is no point turning on our undersized AC. I could go home and suffer or stay in my air conditioned office... or go to the pool and get skin cancer. Decisions, decisions........ Link to comment Share on other sites More sharing options...
Ridge_Runner Posted August 15, 2015 Share Posted August 15, 2015 Same here. I tried several times. Nothing appeared to happen. I even went to Task Manager which showed CA was not running, but when I tried to reload I received the message about Chief already running, even though nothing showed on screen. I finally was able to get it up and running after several minutes. Something obviously is not right today. Mike Link to comment Share on other sites More sharing options...
Joe_Carrick Posted August 15, 2015 Share Posted August 15, 2015 I just started Chief. It took about 15 seconds which seems a bitl longer than normal but acceptable. Link to comment Share on other sites More sharing options...
DRAWZILLA Posted August 15, 2015 Share Posted August 15, 2015 works ok for me Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 Still a no go for me Link to comment Share on other sites More sharing options...
DavidJPotter Posted August 15, 2015 Share Posted August 15, 2015 Earlier today I edited my profile.plan on my desktop and then turned off X6 & 7 and updated them on my laptop, all smooth as glass. Sorry you are having trouble. DJP Link to comment Share on other sites More sharing options...
HumbleChief Posted August 15, 2015 Share Posted August 15, 2015 Shut down tried to restart - nuthin. Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 Eureka, we have lift off!!!! What does this mean? No skin cancer, no sweltering in my home, instead I will sit in my nice cool office, watching the golf tournament and earning money, life can't get much better. Link to comment Share on other sites More sharing options...
HumbleChief Posted August 15, 2015 Share Posted August 15, 2015 Nuthin here. Getting a "The program is already running..." message when I try again. No worries I'm done for the day. Link to comment Share on other sites More sharing options...
HumbleChief Posted August 15, 2015 Share Posted August 15, 2015 ...then just started up out of the blue....strange. Link to comment Share on other sites More sharing options...
Kbird1 Posted August 15, 2015 Share Posted August 15, 2015 https://www.chiefarchitect.com is still down , X7 just took me about 2mins for it to Load not sure if that cos I Auth. earlier already but yes advise last time was to wait and let it time out , though they said they lowered it from 5 mins to 90secs didn't they? Have sent Dan Park a PM so he should get an email too to let him know. M. Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 I just made this mistake to restart because my tool bars screwed up again, can't get on. Maybe if I wait long enough. Link to comment Share on other sites More sharing options...
dshall Posted August 15, 2015 Author Share Posted August 15, 2015 Back on, if it is not starting, let it try to start for several minutes, it should start. Link to comment Share on other sites More sharing options...
nicknz Posted August 16, 2015 Share Posted August 16, 2015 OK now it's my turn. Nothing nada zilch except "The program is already running". Link to comment Share on other sites More sharing options...
nicknz Posted August 16, 2015 Share Posted August 16, 2015 Ok it started after several attempts and a bit of a wait - never experienced this before - ever. It would be nice to know 'why' Link to comment Share on other sites More sharing options...
Kbird1 Posted August 16, 2015 Share Posted August 16, 2015 the Authentication server was likely down again as it was about 3 weeks ago , they reset the time out from 5 minutes to 90secs after last time after numerous complaints, which explains the "wait" I think. (CA needs to authenticated once every two weeks if you didn't know to stay active for anti -piracy measures) Link to comment Share on other sites More sharing options...
Dan_Park Posted August 17, 2015 Share Posted August 17, 2015 Indications of internal data suggest the sytem itself was functioning during the apparent outage but was busier than normal. Our monitoring of these systems did not fail during this time frame. Some users report no problems during this time frame. Evidence suggests the issue might lie with internet hardware outside of our control. We will continue to look into ways to mitigate this type of problem. Link to comment Share on other sites More sharing options...
MarkMc Posted August 27, 2015 Share Posted August 27, 2015 Just went through this-no change in computer or location,was using CA yesterday afternoon. No go this am,reboot, still nada, tried again-was listed as running in task manager processes- finally loaded. Link to comment Share on other sites More sharing options...
HumbleChief Posted August 27, 2015 Share Posted August 27, 2015 Took me 3 - 4 minutes to load Chief this morning. Link to comment Share on other sites More sharing options...
DRAWZILLA Posted August 27, 2015 Share Posted August 27, 2015 No problem for me 5 sec. Link to comment Share on other sites More sharing options...
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