X18 - Slow Library


JKEdmo
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Switched over to X18 and noticed I often get the blue spinny Windows "circle of lag" when I try to drag and drop a Library Browser item into my plan.  Don't remember this in X17.  Any fix for this?  I think this was brought up in a previous thread, but couldn't find it.

 

image.thumb.png.951752ba96b5718944deec923439e7a7.png

 

Thanks again,

 

Jim

Edited by JKEdmo
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15 minutes ago, JKEdmo said:

Switched over to X18 and noticed I often get the blue spinny Windows "circle of lag" when I try to drag and drop a Library Browser item into my plan.  Don't remember this in X17.  Any fix for this?  I think this was brought up in a previous thread, but couldn't find it.

 

Hello Jim,

 

Something that may make a difference is if you have an antivirus program with real-time protection. Since Chief Architect Premier X18.exe is a new program, it may not be in the list of exclusions (whitelist), and you can try adding it, then restarting your computer.

 

Here are some other questions / things to experiment with:

 

Does it happen only for the first selection in a program session? This can take a lot longer as the library browser is initializing.

Are you using Project Management?

Does it happen the same for items from the core catalogs V.S. your user catalog?

Does it happen even with the preview panel hidden?

Is your current plan template particularly complicated?

Have you cleaned your Temp directory recently?

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33 minutes ago, JKEdmo said:

 

image.thumb.png.951752ba96b5718944deec923439e7a7.png

 

It looks like I was responding to your post pre-edit. If searching is slow, here are some more troubleshooting options:

 

* Does turning off Include Web Results help? (the top-right icon)

* Is your System Library Database Folder on a slower / network drive?

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Upgraded this week, and it's a shame. Every startup - you have to wait for catalog update or whatever hell program is doing. You try to pick different material and library freezes for solid minute or two. And I am running two 990 series 4tb Nvme drives in raid with 14GBs transfer speed, and no, it is not any third party software fault. It worked for years, why breaking it? 

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6 seconds to load to the dashboard

6 seconds to have a layout opened from the Recent Files list.
1 second to double click a layout "view port" and have the referenced plan file open to the saved plan view.

7 seconds to update the core catalog files


M4 Max MBP
macOS 27 Golden Gate Public Beta

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Providing the relevant permissions for X18 in the antivirus software and turning off “Include Web Results” does improve the library search, but it is still considerably slower than X17.

It is slightly faster on my newer laptop running Windows 11 than on my 12-year-old Dell workstation (Win 10), but both are still slower than X17.

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