RobUSMC Posted July 21, 2015 Share Posted July 21, 2015 Came in this morning, started PC, clicked the X-7 icon, the little blue processing circle was spinning then stopped but X-7 did not open. I clicked X-7 icon again and got the standard "you can't have two X-7's running at the same time" message. Went to task manager and under Applications nothing was shown to be running. Under Processes it DID show X-7 on the list so I ended that process and rebooted but that did nothing. I have X-7 on two PC's and one laptop and ALL 3 have the same issue. I would say a possible virus but I've been on vacation for 10 days and all was running fine before I left and my main PC and the laptop were completely off until a few minutes ago so not Windows or other application update. Ran a virus scan and all was clear. I assume when you open CA it checks your license code online with Chief to confirm an active license so possibly a Chief server issue??? Anybody else having an issue? Thanks Rob Link to comment Share on other sites More sharing options...
Joe_Carrick Posted July 21, 2015 Share Posted July 21, 2015 I'm also having a problem. I don't seem to be able to connect to the Chief Server to deactivate my license on another computer. Link to comment Share on other sites More sharing options...
dshall Posted July 21, 2015 Share Posted July 21, 2015 Thanks guys, same problem X-6 will not open either, not good. Link to comment Share on other sites More sharing options...
RobUSMC Posted July 21, 2015 Author Share Posted July 21, 2015 I just tried to go directly to Chief's website and it must be down also. Link to comment Share on other sites More sharing options...
jbaehmer Posted July 21, 2015 Share Posted July 21, 2015 Same here..... Link to comment Share on other sites More sharing options...
jcaffee Posted July 21, 2015 Share Posted July 21, 2015 Same here jon aaannnddd... two minutes later; it's back Link to comment Share on other sites More sharing options...
RobUSMC Posted July 21, 2015 Author Share Posted July 21, 2015 Sucks to have a client design review meeting this morning. Link to comment Share on other sites More sharing options...
dshall Posted July 21, 2015 Share Posted July 21, 2015 Same here jon aaannnddd... two minutes later; it's back Jon, is it working for you now? Still not working for me. Link to comment Share on other sites More sharing options...
jbaehmer Posted July 21, 2015 Share Posted July 21, 2015 Jon, is it working for you now? Still not working for me. Yeah...not for me either. Link to comment Share on other sites More sharing options...
chief58 Posted July 21, 2015 Share Posted July 21, 2015 working here know Link to comment Share on other sites More sharing options...
jcaffee Posted July 21, 2015 Share Posted July 21, 2015 Yes. I re-booted. Clicked the CA icon, and waited. jon Link to comment Share on other sites More sharing options...
jbaehmer Posted July 21, 2015 Share Posted July 21, 2015 Yeah..but the website is down and my license is activated on another computer. I can't get on CA site to deactivate it. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted July 21, 2015 Share Posted July 21, 2015 I logged into my office computer remotely and deactivated the license there. Then I was able to activate at home. But maybe it's just that the CA Web Site came back on line...... But I think it's just really BUSY Link to comment Share on other sites More sharing options...
dshall Posted July 21, 2015 Share Posted July 21, 2015 I rebooted and still can not get on. Link to comment Share on other sites More sharing options...
jbaehmer Posted July 21, 2015 Share Posted July 21, 2015 I logged into my office computer remotely and deactivated the license there. Then I was able to activate at home. But maybe it's just that the CA Web Site came back on line...... But I think it's just really BUSY Yeah...that computer was turned off. Didn't want to wake the family, but did and logged remotely and got on to deactivate. I then tried to open X7 and it took it a minute, but was able to open in. Definitely took longer though to open. Website is still down though. Link to comment Share on other sites More sharing options...
Dennis_Gavin Posted July 21, 2015 Share Posted July 21, 2015 Had some trouble here also. The old clicking on plan via the start button yielded nothing. Then retried and got the two plan open message. Eventually got things working. Link to comment Share on other sites More sharing options...
Solution KirkClemons Posted July 21, 2015 Solution Share Posted July 21, 2015 chiefarchitect.com seems to be experiencing problems. We are working on it and will update this thread as soon as we find the issue. Link to comment Share on other sites More sharing options...
jscussel Posted July 21, 2015 Share Posted July 21, 2015 I just tried to go to Chief Architect web site. Not available...... Jon Link to comment Share on other sites More sharing options...
dshall Posted July 21, 2015 Share Posted July 21, 2015 I still can't get on, thanks Kirk for working on it. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted July 21, 2015 Share Posted July 21, 2015 Try this: Disconnect from the Internet. Launch Chief Architect This should bypass the log-in checking. Link to comment Share on other sites More sharing options...
lbuttery Posted July 21, 2015 Share Posted July 21, 2015 my X6 fires up fine .... but I have the hardware key something to consider Lew Link to comment Share on other sites More sharing options...
CJSpud Posted July 21, 2015 Share Posted July 21, 2015 All is working OK here. Link to comment Share on other sites More sharing options...
tommy1 Posted July 21, 2015 Share Posted July 21, 2015 X6 opened fast. X7 took a while to open this morning. Link to comment Share on other sites More sharing options...
KirkClemons Posted July 21, 2015 Share Posted July 21, 2015 chiefarchitect.com is back online. Link to comment Share on other sites More sharing options...
dshall Posted July 21, 2015 Share Posted July 21, 2015 chiefarchitect.com is back online. good to go, thanks Link to comment Share on other sites More sharing options...
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