Designers_Edge Posted April 24, 2015 Share Posted April 24, 2015 I invested in a new Epson printer an all-in-one wide format WF 7610. I am experiencing extremely SLOW printing speeds when I send the layout file to print with each page taking approximately 7 minutes to print--I timed it. All drivers & software have been updated, I have both the page setup correct and print layout correct and the print quality for the printer is "normal". Have been on the phone with Chief and we've doubled checked all my printer settings, but they aren't familiar with Epson. Has anyone else experienced this issue? I replaced an HP wide format all in one with the new Epson which is Apple compatible since the drivers in my HP were so old. Not sure now if I need to return it. Thanks for any input. Link to comment Share on other sites More sharing options...
Designers_Edge Posted April 25, 2015 Author Share Posted April 25, 2015 Any suggestions for a new wide format printer that works well with Chief? Spent an hour with Epson customer support and we are able to print at reasonable speeds on tabloid paper from other applications both an 11 x 17 photo and also an 11 x 17 document, so it appears that this printer isn't working well with the X7 program. Link to comment Share on other sites More sharing options...
Electromen Posted April 25, 2015 Share Posted April 25, 2015 Print to PDF format. Open the .PDF and print from there. Link to comment Share on other sites More sharing options...
Gawdzira Posted April 25, 2015 Share Posted April 25, 2015 Brother MFC-J6920DW prints just as fast on a PDF as directly from layout. Great on speed, quality and ink. Warns you about low ink and then stops on empty. Full 11x17 scan bed. Double sided printing and autofeed 11x17. Only possible drawback for some is that max paper size is 11x17. I don't ever plan for 12x18 half sized prints anyways. The locals who ask for anything less than full size only want 11x17 so it does not bother me. It is by far the best all in one I have ever owned. Link to comment Share on other sites More sharing options...
glennw Posted April 25, 2015 Share Posted April 25, 2015 Sharon, I have it in the back of my mind that .pdf's, or more particularly, rotated .pdf's contained in a layout caused printing problems at some time. Maybe someone else can add more detail. Do you have .pdf's or rotated .pdf's in your layout? Link to comment Share on other sites More sharing options...
Electromen Posted April 25, 2015 Share Posted April 25, 2015 If the OP responds back, I can help. I have a similar printer and I'm on a Mac like her. Link to comment Share on other sites More sharing options...
Designers_Edge Posted April 25, 2015 Author Share Posted April 25, 2015 Thank you all for answering. Let me say that I just got this and set it up and spent yesterday doing a test run on various functions to make sure it is the printer for me. One of the things I did was print out layout documents for a project I did several months ago to see how the printer would handle it. Yes, I did have imported PDFs in the specification page for some appliances. However, when sending the very same layout file to my old HP all in one wide format, I did not have speed issues, even with the imported PDF files. Alan, thanks for the input on the Brother All in one- does the document feeder work well without jamming? That was a persistent issue with the HP and also very slow scan speeds. I will say the Epson scan speed is like lighting--I was dumbfounded by how fast it scans and also copies from the ADF or the flatbed itself. Just wish I could say the same about the print speed. I did send the layout to PDF and printed and it was much faster-approximately 45 sec for a tabloid page with images. Is this the work around? Draft does not seem to be an option with this printer because in draft mode-the text is so light that one can barely read it. Seems like with all of these there's always some draw-back. Greg, would love to hear any advice. I have the new 27" iMac retina with the i7 chip. Link to comment Share on other sites More sharing options...
joey_martin Posted April 25, 2015 Share Posted April 25, 2015 I don't think its a workaround? For as long as I have been using Chief I have always printed to PDF first, and then to the printer if need be. I have had my Epson WF for about a month and have had no issues with it. Link to comment Share on other sites More sharing options...
Greg_NY61 Posted April 25, 2015 Share Posted April 25, 2015 I was looking for a wide format printer and I'm glad I saw this post. I was debating Epson (in question) or HP Officejet 7612 Wide Format e-All-in-One... I wonder if anyone is using or used HP one with CA? With that said, it makes sense to print to PDF and after to the printer. Some files if I try to print are printing slow but the min you do it through PDF it moves much faster. Link to comment Share on other sites More sharing options...
Designers_Edge Posted April 25, 2015 Author Share Posted April 25, 2015 Greg, it may have been the 7 year old HP I had which was the 7500 all in one, but from day 1 there were issues with the paper feeders both from the tray but especially from the auto document feeder. I would have to open it, make sure I place the paper in further and at times it would grab 2 pages--frustrating when scanning to PDF. Also it could not do double sided printing. Many now do so. The other issue is the software that comes with the printer, the Epson software gives you so many options for both the printer and the scanner. The dialog box is not intuitive out of the box as it pops up in the simple version, so you need to find the "more detail" option to open up lots of options and these change with the document being printed--photo, text etc. Lots of paper sizes to chose from. I would love to know the time people are getting on say printing out a single page tabloid size floorplan on their printers. As I said earlier, I timed a print-out test of the single page PDF version and the print speed was approx. 40 seconds for 1 page. So, at this speed, it would take approximately 10 min to print out a 12 page document at "normal" print quality. Joey, any input on the approx time you printer takes? Link to comment Share on other sites More sharing options...
Electromen Posted April 25, 2015 Share Posted April 25, 2015 Is the Epson WF7610, set up for wireless communication with the iMac or is it hard wired? Have you tried hard wired? Link to comment Share on other sites More sharing options...
Gawdzira Posted April 25, 2015 Share Posted April 25, 2015 No problems with the doc feed on the Brother. The main thing for me that sells me on the brother are 2 paper tras and it is not an ink hog. Link to comment Share on other sites More sharing options...
Designers_Edge Posted April 25, 2015 Author Share Posted April 25, 2015 Greg, to answer your question: yes, it is connected with a USB cable--should have mentioned that. Alan, glad to hear about the Doc feeder. Perhaps I need to buy the Brother also, try it out and then return one of these. Thankfully did not order it online. Link to comment Share on other sites More sharing options...
Gawdzira Posted April 26, 2015 Share Posted April 26, 2015 I think I got mine from an Office Depot store and it was in stock Link to comment Share on other sites More sharing options...
OldCKD Posted April 26, 2015 Share Posted April 26, 2015 I have the Brother machine as well and it's performed admirably for me. Mine is 3-4 years old so it's an MFC6490 but they still have comparable models. I like it for all the same reasons as Alan - good on ink, simple interface, trouble-free, 2 paper trays so I can keep 11x17 in one and letter size in the other...it's also my fax and scanner so it keeps my desk more streamlined. Perfect for the small office. Link to comment Share on other sites More sharing options...
joey_martin Posted April 26, 2015 Share Posted April 26, 2015 Just printed an 11x17 page on the Epson from a PDF plan set, wireless set up, took about 12 seconds. Link to comment Share on other sites More sharing options...
ACADuser Posted April 26, 2015 Share Posted April 26, 2015 Brother MFC-J6920DW prints just as fast on a PDF as directly from layout. Great on speed, quality and ink. Warns you about low ink and then stops on empty. Full 11x17 scan bed. Double sided printing and autofeed 11x17. Only possible drawback for some is that max paper size is 11x17. I don't ever plan for 12x18 half sized prints anyways. The locals who ask for anything less than full size only want 11x17 so it does not bother me. It is by far the best all in one I have ever owned. Alan I was about to order this printer but read some bad reviews complaining about flimsy construction (although all are plastic today), poor print quality and muddy color printing. Obviously you have had a better experience. So you are quite happy with your purchase? Link to comment Share on other sites More sharing options...
Gawdzira Posted April 26, 2015 Share Posted April 26, 2015 My needs with this printer are notime for very high quality output. This printer was under $300. Based on that, I am happy with it. The construction seems similar to others I have owned (HP or Epson). Yes, the color quality is a B or B-. Having 2 trays that I can load with about 50+ sheets of paper is awesome. The big trigger for me was getting an 11x17 scan bed so I could scan full sized sheets in 2 pieces when needed. That saves me a trip to the ups store. Link to comment Share on other sites More sharing options...
ACADuser Posted April 26, 2015 Share Posted April 26, 2015 Thanks for the info. I am also considering the Epson WorkForce WF-7520 Link to comment Share on other sites More sharing options...
Greg_NY61 Posted April 27, 2015 Share Posted April 27, 2015 Have you guys checked this printer out? http://store.hp.com/wcsstore/hpusstore/pdf/g1x85a.pdf Some very impressive features and I think its a much better printer then Epson, not to mention its only $179 at office depot... any thoughts? Link to comment Share on other sites More sharing options...
Gawdzira Posted April 27, 2015 Share Posted April 27, 2015 That one is in my attic. Ink hog. Changing paper with only one tray is a pia. Link to comment Share on other sites More sharing options...
Chief16Designer Posted April 27, 2015 Share Posted April 27, 2015 Ink eater Link to comment Share on other sites More sharing options...
ACADuser Posted April 27, 2015 Share Posted April 27, 2015 I have an old HP DeskJet 1120C that I use for 11x17 but main printer is HP OfficeJet 6500 and I am buying bulk ink and refilling myself. It's very thirsty. Link to comment Share on other sites More sharing options...
Doug_Park Posted April 27, 2015 Share Posted April 27, 2015 My guess on the slowness is the DPI of the printer. Which for this one is very high. Because Chief is trying to print at the native DPI of the printer it can produce a large amount of data for certain operations. If you drop the DPI for printing down that could improve the performance. Link to comment Share on other sites More sharing options...
Designers_Edge Posted April 27, 2015 Author Share Posted April 27, 2015 Doug, thank you for that advice. I looked at the settings and saw that the dpi was 600 and I had not changed that out of the box! I think my HP 7500 was 300 dpi. I will try that also. Link to comment Share on other sites More sharing options...
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