Doug_Park

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  1. We don't specifically disallow saving to a network drive and actually do some things to make that faster. Your case is probably an error message coming from the system and should be easily correctable once you figure out your networking issue (our support team is not set up to deal with fixing your networking problems).
  2. Just and FYI. This is a very old thread and I think the issue Ben had has long since been resolved in the currently shipping version.
  3. You can use the SHIFT key to add to or remove from a group selection. Both marquee and single click add or remove objects from a selection. CTRL also works, but overides some of the selection filters, such as if you are in wall or cabinet mode allowing for some rather powerful techniques. For example if you want to delete everything from your plan but the walls. Get into wall mode then marquee select the area you want to work with. This will select only the walls. But you want to get rid of everything else. So hold down the CTRL key and do a marquee select of the same area. This will add everything to the selection while at the same time removing the walls from the selection. Remember that click or marquee select will either add or remove items from the current selection. At this point you have everything selected except the walls. Hit delete and enjoy having only walls left in the plan.
  4. I'm not sure how the "." got put in. On Unix (Mac) and Linux operating systems a dot at the start of a file signifies that it is normally hidden. I'm speculating here, but it seems like when the files are migrated to Windows the hidden attribute is being set. I'm not sure why the file chooser is showing them on Windows. You can set your explorer up to show hidden files. I normally run windows this way and there is a way to do the same on Mac. I don't recall the specifics of how to set that up though.
  5. I'm not sure exactly off the top of my head. But I think we added that circa version 10 maybe before, but it has been there for many versions. Making it more obvious would be good.
  6. Under normal circumstances, Chief should recognize that the USB device is ejectable and then do a save to a temporary location and a copy to the USB device. This should then approach the speed of copying using Windows Explorer. Some USB devices are horribly slow when doing random access IO, which we rely on to write recovery markers into our files so that minor file corruption doesn't always result in total loss of your data. This won't work if your temporary files folder is also located on an ejectable device.
  7. The click release drag click behavior is a mode that I have wanted to add to Chief since X1 when we redid the editing. It requires some thought as to how to make it work consistently and well throughout the program, but it has some obvious advantages if implemented correctly. We did add the alternate input behaviors for walls, and lines that sort of work the way you want, but they don't really help in the case of drawing 1 line/wall, so are not quite as nice as what you would like.
  8. I've been using Windows 10 for several weeks now. While I don't see any major flaws with it, I'm not overly impressed with the change. It seems reliable, but given the short time I've used it, I am still being cautious. I wouldn't encourage anyone to move to Windows 10. But I don't see any compelling reason to try to talk you out of it. There have been some notable issues that early adopters have hit, such as bad video and other drivers. I think for the most part those problems have been resolved, but given the very large range of hardware out there don't be surprised if you hit a snag on the upgrade. We think that Chief is solid on Windows 10. We don't have any evidence to suggest that there are any issues that aren't also issues on older operating systems. However, given the fairly short time that it has been out there it is possible that there are issues that have not been discovered. If you do find a problem with Chief using Windows 10 please let our support team know.
  9. The last several iterations of Intel graphics and low power CPUs have made it possible for some pretty impressive performance on tablets. I kind of expect that trend to continue. Intel has stepped up the quality of their graphics with each iteration to the point now where they are starting to compete well with ATI and NVIDIA. While we do still see from time to time driver issues on Intel, we also see them with the other vendors. I'm encouraged by this trend. I'm still not convinced that tablets, at least the way they are working today, are a good replacement for laptops, I am convinced that the future of CAD has to be stylus based. It is a very logical direction to go.
  10. Many of the snap settings can be toggled while you are dragging by hitting hot keys to turn them on and off. Some things can't, I don't recall the exact list. There is also the ability to hold down the S key to temporarily disable snapping as well. I think this is fairly well documented in the help so I would suggest looking there for more specifics.
  11. The PDF of your computer specs appear to show a reasonably decent computer. However, it is impossible to answer your question with only that information. I would suggest you contact our support and work with them as there are probably at least a dozen or so questions that would need to be asked and answered in order to properly diagnose your issue.
  12. What freezes? The entire system or a specific program? What is your client doing when it freezes? Sometimes video drivers are a problem, especially if you are working in 3D. If the whole system is becoming unresponsive, my first guess would be the system is running out of real memory and going to the swap file. I'm assuming you are running Windows. You should bring up the task manager and monitor the use of memory to see if you have enough. Beyond that there are other potential problems, such as malware, or lack of disk space that could come into play. It is really hard to diagnose something like this without a lot more information. I would suggest contacting our support team to see if they can narrow down the cause of problem.
  13. CAD scaling is a departure from normal font scaling. What it does is to scale the text such the letter A is the height that you desire when measured from the bottom of the letter (baseline) to the top of the letter. Normal scaling goes from the baseline to the ascent which is often, but not always above the top of the A. This varies greatly depending on the font so is a very confusing topic. This sort of scaling is what most people who came from a hand drafting background would use. However, it is not at all like what someone coming from a background of publishing would use. Most people who use Chief probably want the CAD scaling, but we do offer the other option if that is your preference. It is much harder to get different fonts to look the same size if you are not using CAD scaling.
  14. This is an important concept. Probably the first concept you need to understand in order to effectively use annotation sets. I like to think of these as "active default" sets.
  15. Please make sure our support team has a copy of the PDF that doesn't work. It seems like it should work, and may indeed work on the Mac but not Windows due to better support of PDFs at the OS level. Thanks for pointing this out.