X15 --> X16 / Changed Manually Adjusted Dimensions

[JKEdmo]

Chief,

 

Please look into and correct if possible:

 

One thing I noticed upgrading older X15 projects to new X16 is my manually adjusted dimensions get screwed up and I need to readjust.  Seems consistent across projects.  Perhaps others have noticed too?

 

Here's before:

 

 

Here's after:

 

 

Thanks again,

 

Jim

 

 

[Doug_N]

45 minutes ago, JKEdmo said:

Chief,

 

Please look into and correct if possible:

 

One thing I noticed upgrading older X15 projects to new X16 is my manually adjusted dimensions get screwed up and I need to readjust.  Seems consistent across projects.  Perhaps others have noticed too?

 

Here's before:

 

 

Here's after:

 

 

Thanks again,

 

Jim

 

 

Enable this, and see what happens.

45 minutes ago, JKEdmo said:

 

[JKEdmo]

1 hour ago, Doug_N said:

Enable this, and see what happens.

Doug,

 

All that did was create dimension leader lines to the dimension values, which were put out of position by the upgrade.

 

I'll see if Chief chimes in on this.  Unsure if it is a "glitch."

 

Thanks, Jim

 

 

 

 

 

[JKEdmo]

Just upgraded another project X15 to X16.  Again, manual dimension value placement is affected:

 

X15 (before):

 

 

X16 (after):

 

 

Anybody else seeing this?

 

Jim

 

 

 

 

 

[Kbird1]

41 minutes ago, JKEdmo said:

Just upgraded another project X15 to X16.  Again, manual dimension value placement is affected:

Anybody else seeing this?

 

 

Jim

 

 

Still haven't played a lot in X16 as far as bringing Projects forward, but this would be an Issue for me too, did you send it into TS , you may or may not get an answer Here from Chief.

 

M.

[tundra_dweller]

I see there's more of an offset between the dimension # and the line in the X16 version. Seems to only affect the short dimensions, and only the vertically oriented string. Something definitely wonky there it seems, and if I had to guess it would have to do with new dimension leader lines, as Doug kind of alluded to.

 

Good catch.

[JKEdmo]

6 minutes ago, Kbird1 said:

did you send it into TS , you may or may not get an answer Here from Chief.

 

I just submitted to Tech Support.  Will see if they have any input.

 

5 minutes ago, tundra_dweller said:

if I had to guess it would have to do with new dimension leader lines, as Doug kind of alluded to.

 

I bet you're right.

 

Jim

 

[Kbird1]

Just now, JKEdmo said:

 

I just submitted to Tech Support.  Will see if they have any input. I bet you're right.

 

Jim

 

 

thanks Jim , that should start the ball rolling , If I find it I will report it myself too

 

M.

[KilianDrafting]

Any update on this? I see the problem with new plans on dimensions that won't fit on the string (usually less than 2').

I also see the dimensions moved up off the string on plans pulled from previous versions where I manually shifted the dimension text away from center.

[GeneDavis]

I cannot access Chief right now, but have this thought.

 

In X15 draw some dimension strings and edit move all the text placements to irregular places.  Then save and close and open in X16.  Show us the two.

[Dermot]

As of this time, we have not been able to duplicate any problems with legacy plans that show manually edited dimension labels moving when brought into X16.  The reports we have received so far have only demonstrated some problems with the automatic dimension label positions.

 

We did change the code that is used to automatically position dimension labels in X16 and have found some cases where the results were not as good as we would have liked.  We are working on some improvements to this code that should be available in the next update (26.2) that should be released in the near future.

 

If anyone can find a case where a manually edited dimension label moves when brought into X16, then please submit a bug report to our technical support team.  Please include the original X15 version of the plan and include pictures of what it looked like in X15 compared to what you seeing in X16.  We will then look into it more to see if we can identify the problem and fix it.

 

[KilianDrafting]

Attached are two pictures with dimensions. All pink dimensions have text moved in dimension string. Blue is unmodified

Below is the x15 drawing 

 

Below is same plan pulled into x16 

 

[Dermot]

Please report this problem.  Please send in the X15 plan and pictures with your report.

 

[JKEdmo]

On 8/2/2024 at 9:24 AM, Dermot said:

Please report this problem.

Just a heads up....

 

Just upgraded to X16 build 26.2.0.52.  Below is an X16 plan (started out as X15) that I was working on today.

 

I had many dimension numbers repositioned to my liking.  I then installed the new update.   Unfortunately, the new build has relocated them again, so I need to go through and correct all of these. 

 

I guess in my "ideal world", manually relocated dimensions would be "sticky" and stay put.

 

Wanted to post this for Chief to review and revise if doable.

 

Thanks again,

 

Jim

 

 

 

[Kbird1]

15 hours ago, JKEdmo said:

Wanted to post this for Chief to review and revise if doable

 

Thanks for the Heads Up Jim....

 

 

M.

[njamesgjg]

Has anyone sorted this issue?

Following is my explanation of the same issue, we are using the metric system.

 

ISSUE: For the top dimension set only, all and /or any short dimensions are spaced up above the main dimension set. Eg 2000mm internal wall perfect, 90mm wall each side is not.

We have found a work around, which will help demonstrate the issue.

If you start with Auto dimensions then move the top dimension set towards or away from the dimension points, the short dimensions will pop down below the line.

Remove any and all short dimensions and place back to dimension walls, all new dimension points long or short will look correct as we had in X15.

(this is still not ideal as it takes too much time)

Our Text Position And Orientation is set to “Above Dimension Line”

The work around wont work using manual dimensions.

We imported a standard X16 Chief template both Imperial and metric, both did the same thing but worse as our work around didn't work.

I now know why the short dimensions are moving, its allowing space for the Leader line, if you don't want a leader line your short dimensions will sit above the main set, that is if you have the text set "Above" I've got a horrible feeling X17 will be the same, seems we may need to change the way our plans are dimensioned and use text on line, unless any of you have worked out how to alter the short dimensions. 

X15 vs X16 dimensions.pdf

 

Edited June 13 by njamesgjg
Spelling correction and better image of explanation

[Quinton]

Any updates or fixes on this? I think my question is redundant, as I updated from X15 to X16 last week, and have had the same issue on every single plan. I don't want to move my X15 dimensions slightly off center to avoid this, nor move them in X16, nor add a leader line, nor have my dimensions located on the dimension line. Another annoying issue I've run into is that as I've spent countless hours revising all of my X16 files that were mostly completed in X15, to show the smaller dimensions more in line with a typical dimension, even if I set the dimension text to transparent, which I only like to do for certain dimension styles, it still doesn't fix the problem as the text becomes transparent in relation to literally everything else in the plan, but still covers the dimension line it's above, causing me to have to manually draw a line that matches the properties of my dimension layer to show the smaller dimension at the same level as the others without the text covering the dimension line, even when the text style is set to transparent. I wholeheartedly regret updating and was on the fence, and wish I hadn't. The fact that a Chief staff member acknowledged this problem close to a year and a half ago, stating they'd look into this and provide an updated X16 version with a solution as soon as possible, is also ridiculous, given that there's been no response from them since, no fix, and it's been close to a year and a half. This is extremely frustrating and has caused so much extra work on the 40 projects I have on the go right now. I have little hope based on Chief's latest response a year and a half ago to fix the problem, but would hope that this issue is resolved in X17 or an updated version of X16 as the workarounds for it are very time consuming, or my alternative is to change my standard of drawing I've used for years that all of my clients are used to, which is the last thing I want to do as that is also extremely time consuming. To say I'm disappointed with Chief is an understatement. What's the point of making the comment of looking into it right away and then leaving everyone in the dark for a year and a half, as numerous people continue to complain about this issue and reiterate the issue? Awful customer service, and I have experience in coding as well, and this is just lazy. Change it back to how it was, or give the option. For the number of people paying yearly subscriptions, it's beyond ridiculous for this to still be unsolved and ignored over a year and a half. Disappointed is the nicest way to express how I'm feeling with this service. Awful customer service and downright laziness. Be better than this please.     

[DBCooper]

Are you actually using the last update to X16 (26.3.0)?  I just took a look at the old update notes and it looks like they thought they fixed this. Seems a bit unfair to come back a year and a half later and complain about it now. 

 

You might want to see what it looks like in X17 and if you are still seeing the problems then you should probably report them to Chief (instead of just a forum rant).  I don't think there is much hope they are going to release any more updates to X16 but I would think that X17 updates are still possible since they just released one a couple of weeks ago.

 

Edited Tuesday at 10:36 PM by DBCooper