Dan_Park

If you post information in your signature on a publicly facing forum page it is public - anyone can see it. Google and other bots can't browse the user information contained in the member list, nor can they browse forums that are not public facing. If you can see it when you are logged out they can, if not they can't.

The community index is the base page for the fourm: https://fourms.chiefarchitect.com/ It's a publicly facing page so yes anyone can view it.

Chief is being "helpful" by circling walls where it believes they are close enough to be connected. It's actually a good feature in most cases because if you have disconnected walls they can cause some very hard to track down problems. I suspect if you put a little more space between the two middle walls it might clean-up.

It was our goal on porting to make things work the way they used to work. We really should put together a better list of what time tracker needs to do. I totally agree with you on the billing. I used to own my own business years ago and as much as I liked getting paid I hated doing the paper work. I think with time tracker you need the ability to have project management tool that allows you to mark time in a plan and layout and perhaps several plans to a particular project. That project data would need to be updated independently of the plan file. Which, I think, is what you are getting at in part by having the time exportable. Then you need to get that data into your other tools for billing. It's not just the time in Chief that you have to bill for either. So being able to easily get that data into an external tool is important. I hope we can make time for improving time tracker. It could be much better.

We fixed a few issues with time tracker in X6. We found some cases when we were porting that didn't look right and investigation proved they were wrong. Several cases were fixed where time was not being tracked correctly. Time tracker now automatically starts again when you start working after it stopped. There are a bunch of things that could be improved. Being able to track time and put a billing code next to that time would be a big improvement. With luck you may find X6 less finicky. I still think it has a lot of room for improvement.

I saw this in a support ticket the other day. The symbol has a bad cad block. If you generate a new cad block for the sink and use that it fixes the speed issue. I believe it was tracked down to the elipse used for the hole in countertop.

The viewer is not available on the IPad only MAC and Windows right now. Making viewer work on the IPad or Android will be challenging. There are limits to what can be built on those smaller systems. We are a long way from starting on a project like that. For the IPad we do have Room Planner. It's in the Apple App Store. If you want a tablet that does run viewer and Chief look at the Windows Tablets.

If you close chief then add the plan file to a zip folder to make it smaller you can then attach it to a post. Click the More Reply Button below the editor and you will see a tool to upload attachments.

This is a good question. I don't think it was answered. I believe the reason was that sometimes you just want a quick trace to see if everything is working but then when you get it set having to restart it at a higher quality throws out all that time you already spent getting things right. You can then just leave it while the trace continues to get better. When you are happy with the picture just stop it and save.

It does sound like a window that did not display. ESC would get you out of that. Do you have more than one monitor?

On a hardware level when you turn off the system and wait for the capacitors to bleed off then the system starts from a clean state. It's possible that a quick off / on could leave electronics in a bad state. Most memory is reset in a matter of microseconds after the power is removed but capacitors on a board can keep the power applied. The OS should not care what state memory chips are in when it boots up, it should in all cases just write what it wants to the memory. So even restart will clear memory but it's not a bad practice to do a cold boot once in a while to make sure everything starts from a pristine state. When a restart does fix the problem it means that something, some program or some hardware is not working as well as it should. These things are hard to diagnose and sometimes accumulate over days or weeks. When in doubt save your work and reboot.

All joking aside, we hope that users will spend a bit more time composing good responses to questions to get these points. Points are accumulated when you click the up arrow next to a post or next to content in the gallery. You get 10 points each day to award to posts you like, 1 each day to award to posts you don't like. With luck this will help boost good answers. It's not about how much you post but how well you post.

It's annoying to me that there is no advanced option on that editor. I'll try to put together a good way to do this.

One thing I learned from a local Network Admin that deals with MACs everyday is that you need to reboot them more often than with Windows systems. If you see odd font issues, menus that don't look right etc. these can also be indicators of system memory problems. It's a good idea to restart before they become serious problems. If you do restart and it solves a problem try to note what applications you were running at the time. Since Chief demands a lot from your hardware and memory it can expose weakness on a system where other software does not. That's a generally true for both MAC and Window systems.

We already raised the size of the server instance here to handle the increased load. This was last Friday night. Server logs earlier this week showed good indicators on usage. I have noticed it's slower this morning than it was at work yesterday. I attributed it to my slow internet connection, however, I am going to investigate when I get to work. If we need to up size the server again we will do it. I refuse to have this site be slow due to a server issue. We still have a bunch of stuff in our toolbox that we can reach for to make this site sing and dance! Also, I noticed I got into a redirect loop this morning - using chrome here at home - I went to login.chiefarchitect.com and logged in. The loop went away after that. I have a suspicion what the problem might be. If you find you can't access the site for some reason, restart your browser, if that does not work, log in and then come back to the site.

The places you can go without internet are decreasing, however, in places like Idaho and Alaska you can still easily find them. With the software lock, if there is internet it pings the server. If you go for more than a week without pinging a server you will get a nag screen. Once you first get that nag screen you have a week to get back to the internet. You choose to have software lock or hardware lock security. To have both would require two licenses. Hardware locks get lost and broken. It takes time to get a new one shipped. In most areas of the world you can probably get to internet quicker than you can get a lock shipped to you. I recommend the Software Lock and it is preferred by most. Some like the hardware lock. Some of the reasons to prefer the hardware lock are, in my opinion, unfounded. (Chief goes out of buisness, internet goes down for weeks at a time, etc.) The only good reason, again my opinion, to own a hardware lock is when you never have access to the internet.

Do you have any error messages you can share with us? Does it only happen when a 3D view is open or a dialog that shows a 3D view? It sounds like it could be video drivers. X6 tries to get more out of the video graphics than prior versions so an updated driver may help. Verify your Radeon is the card being used as well. Open Preferences>Render>Video Card status and make sure it's using the right card and has a relativley new driver.

I just checked the settings. Post count is not enabled for the chatroom. We are hoping this new forum system will help us see better quality posting rather than quantity. 1) Use the "Answered" button for threads you start that get an answer 2) Vote the post or content up or down based on how good it is will raise or lower a poster's reputation. (each user get's to vote items up 10 times per day or down 1 time.) 3) Rating the quality of a thread by using the "rate topic" star rating at the top will help as well.

Here are some articles that have a lot of information http://www.chiefarchitect.com/support/article/KB-00010/ http://www.chiefarchitect.com/support/article/KB-00777/206/Chief-Architect/Lighting/Working-with-Light-Sources.html And a list of lighting articles here: http://www.chiefarchitect.com/support/category/206/0/10/Chief-Architect/Lighting/ As I understand it a ray trace can be run for as long as you like. Once you find it meets your quality expectations stop it and save the file. If you don't find what you need in the knowledge base or find problems with articles let us know. There are always areas that can be improved.

I haven't seen the problem myself and have been back and forth quite a bit on multiple browsers. You should also verify you don't have any malware installed. That, and bad pluging software can cause problems as well. I know a week or so ago we saw a problem on Windows 8 on a friends computer where a Yahoo toolbar caused problems.

We have traded one set of problems for another. Hopefully this site has fewer overall problems. So far it's looking good, but could be better. I know on the old forum IE did not function well in the editor. Here it seems to perform adequately. I will continue to investigate the Firefox problem. Pick a browser, you will have issues somewhere .

What hardware are you using on the MAC? Do you have issues with specific plans or all plans? What are the specific issues you are seeing? An update is in the works. It will be released once it passes QA and Testing. I can't say if it will help your situation. Have you worked with the support team to determine if there might be something we can do to help the situation?

Firefox has known issues with spell check failing and working randomly. They blame the editor, the editor software blames them because it works in other browsers. Last night at home I used Chrome and never had a problem. Today I am using firefox and it's not working. The ckeditor used on this site is a variant of the ckeditor that was used on the oldChiefTalk. Did you have trouble with spell check over there? There are spell checkers that can be enabled for the editor but browser spell checkers are typically better.

I suspect the designers felt that having both items in a prominent position might make it too easy to mark all the forums as read.

I added some code to warn users if the pdf file did not save for the next update. If the pdf is open in a viewer, which is the default action after you save, then you are prompted to overwrite. We saw that because we always open the PDF file after saving into the default viewer that we were failing to save even after you were prompted to over write the file. The code should detect any save failure and warn you. Tracking down what is causing the failed save is another trick!