Dermot

Chief Architect Moderators
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Everything posted by Dermot

  1. X9 does not have a Final View tool anymore. All the Final View tool did was temporarily turn on rendering preferences so that you could work with them normally turned off for faster performance. It was originally put in for Version 7 when rendering performance was the most critical issue. The technology we are using now is so much faster that there is no reason to turn off features just so that you can work in a camera view. Most of the settings that control how the view look are now saved with each camera. You can set them up in your Camera Defaults or change them after the camera has been created in the Camera Specification dialog. This also means that when you open up the camera view again that it should look the same as it did when you last saved it, even on different machines (which was not possible using the Final View tool).
  2. Your picture does not show that you have actually have the reflections turned on in your active camera. It shows that you have the reflections on in your Camera Defaults. Use the Edit Active Camera tool to open the Full Camera Specification dialog box and then verify that you have Reflections turned on. If your camera has reflections turned on but they still don't show, then my best guess is that you are having a problem with your video card or that you have messed up your render preferences somehow. If you still can't solve your problem, I would recommend that you contact tech support.
  3. When you choose "Panel" for your Railing Style, the baluster controls will be disabled but the panel controls will be enabled. All you need to do is change the panel type to cable, not the baluster type.
  4. I apologize for any confusion caused by my earlier post. I would have never guessed that when I said "Flatten Pad in the Terrain Specification dialog" that people would confuse that with "Interior is Flat in the Elevation Region Specification dialog".
  5. Nothing. I opened the plan you posted above and turned off Flatten Pad in the Terrain Specification dialog. My best guess is that you made changes to the plan after you posted it which are causing you more problems.
  6. You might have better luck if you turn off Flatten Pad. Basically you are giving the program conflicting data so it is having problems generating a reasonable model.
  7. I apologize for any inconvenience that this may cause. Supporting these older file formats was limiting our ability to keep Chief moving forward. We have only had to do this once before when we dropped support for pre-version 5 plan files. We are hoping that with the file format improvements that we made back in Version 10 that we won't have to do this again for a much longer period of time.
  8. 1) You can turn off the exterior trim in the Window Specification dialog. 2) My best guess is that you are seeing a lighting or shading effect. Depending on what kind of view you are in and what kind of rendering technique you are using, there are ways to control this effect. For example, if you are using the standard render camera, you can set your sunlight so that it will automatically follow the camera which will make all of your exterior camera views look more similar.
  9. X9 does not support reading in plans with the .pl# or .la# extension (files from any versions older then Version 10). More information can be found in the Reference Manual on Page 54, "Compatibility with Previous Versions" and on Page 1338, "New and Improved Features by Chapter - File Management". If you want to be able to open these plans in X9, you should first open these files in X8 and save them in the newer format. Once the plan is saved as a .plan or .layout you should then be able to open it in X9. You should be able to continue using your X8 for as long as your computer and operating system continue to support it. At some point in the future, it is very likely that you will have to buy a newer computer that might not support your old software. We can't prevent that from happening. I would encourage you to update your old plans before you get stuck in this situation.
  10. Casing and molding profiles are not dynamic defaults. This means that when you change a molding in your default object (whether in the specification dialog or by using the Set As Default tool) that any objects already placed in your plan will not be updated automatically. The molding profile will only be used for new objects. The casing sizes are dynamic defaults. You can always tell by the "(D)" that follows the size in the specification dialog. As far as I know, cabinets, doors, and windows all work the same in this regard.
  11. X9 is still being beta tested. It should not be a huge surprise if you find some problems. If you do find any problems, please do us and all of the other users a favor by reporting them to our technical support team. https://www.chiefarchitect.com/support/#contact This includes any problems with bringing plans forward from prior versions. When you report these kinds of problems please include the original plan from the prior version (not the plan after you have saved it in X9). We can't verify that it worked or looked different in the prior version without the original plan.
  12. Copy the line style that is closest to what you want from the Core Catalog to your User Catalog. Use the Open Object tool to bring up the line style editor. Change the length of the line segments and/or the height of the text as needed.
  13. Actually, there are 6 "click" stair tools. In addition to the 3 Joe listed, there is also the Curve to Left and Curve to Right. And, what some people may not know, the normal Draw Stairs tool can also create a "click" stair if you click instead of drag. Depending on where you click, you will either get the same stair you get with the Straight Stairs tool or the same landing you would get using the Landing tool.
  14. As far as I know, the layer painter has never worked that way. It only transfers the layer and not any of the other attributes. You might want to look into using the object painter instead.
  15. Marc, I don't think your issues are the same ones that Nate is having. In his case, it looks like labels are appearing even in cases where making window glass opaque should have no effect. This could be the result of a bug in the program but we won't know for sure unless he reports it. Window and door labels should always appear in an elevation view if a reasonable percentage of the window or door is visible in the view. This means that you will sometimes see labels for things that you may not want labels for. For example, if your window glass is clear or your doors are open, you may be able to see windows and doors through it and will then be able to see their labels. One way to solve this issue is by making your window glass opaque. In any case, if you have a label you don't want to see, you can always select the object and set the label to "Hide in this View". You can also force labels to display by setting the label to "Show in this View". It can sometimes be tricky to select them and you may need to use the temporary delete surface tool to select it.
  16. If you are using the X9 beta and you find problems, please do us and all of the other users a favor and report them to technical support.
  17. Your "Windows" layer probably has dashed lines in your Camera View layer set. They will probably also show up as dashed if you create a camera view and use the Vector View render technique.
  18. You are using Home Designer Interiors. HD Interiors does not allow you to control the stair wrapping directly. Turning off auto height appears to give you a reasonable work-around though. The video you linked to only applies to Chief Architect Premier or Chief Architect Interiors. You will probably get better help using the Home Designer web site and forum: https://www.homedesignersoftware.com/ https://hometalk.chiefarchitect.com/
  19. I would like to remind all of the X9 beta testers that they should keep their questions and comments about X9 in the X9 Beta Forum.
  20. Try this help article (which I found by searching the knowledge base for "missing toolbars"): https://www.chiefarchitect.com/support/article/KB-00467/troubleshooting-missing-toolbars.html If this does not help, then I would recommend contacting technical support.
  21. Two of your lights don't actually have any light data until you open the specification dialog and click ok. The program will then automatically add a default light source to them.
  22. Without the actual library I can only make guesses. The object has to actually have light sources in order to show the 3D preview. If you open the specification dialog, the program can automatically add a single light source for you if you marked it as a "light" in the Open Symbol dialog. Once you have added light data, I'm not sure if there is an easy way to remove it.
  23. Yes, some of those exhaust fans have lights and some don't. Currently, you can't change this default behavior. I'm not sure if we should have the ability to specify the preview type, or if we should just always show the 2D for all electrical?
  24. I believe the lights will always display a 3D preview and other electrical objects will display the 2D.
  25. There are only a few possibilities with the cabinets: - they should all be set to the same height. - they should all be set to the same elevation reference. - the should all be set to the same floor to bottom. - they should all be in the same room (or the rooms need to have the same floor heights and thickness). If all of this is true, then I have no idea what the problem could be.