Dermot

No, not really. How are you trying to select it? Your appliance (dishwasher) is inserted into the front of the cabinet. You can't select appliances that are inserted into the front of cabinets while in any plan or camera views. You can only select and modify them while you are in the cabinet dialog. Appliances that are inserted into the top of a cabinet, such as a sink or cooktop, can usually be selected in most views by first clicking on the appliance (which will still select the cabinet) and then using the tab key to select the appliance.

There are no separate counter top defaults. The program will get the default counter top thickness, height, and material from your base cabinet defaults even if your base cabinets have the "Countertop" checkbox turned off. As far as I know, this has not changed in recent versions although I can't remember when we added the checkbox for the counter top because in the old days you used to have to set the thickness to 0 to get rid of it. I also like using Joe's technique of letting the base cabinets build an automatic counter top and then replacing this with a custom one when needed. One easy way to do this is to first select all of the cabinets you want and then use the "Generate Custom Countertop" edit tool. This tool is actually easier than drawing them manually because it should keep all of your overhangs and corner treatments. Normally, countertops will use the height of the base cabinet that is below them. In most cases, you should not need to adjust the height unless you don't want it to sit on top of a base cabinet for some reason, like when it is not actually over one.

Currently, we are still planning an event for Aug 31-Sept 2 2022. You can find more info here: https://www.chiefarchitect.com/userevent/

Post a plan that is missing the saved plan views. My guess is that it is a plan that was started prior to us adding saved plan views to the program. If not, we can investigate further. Or, if all else fails, please feel free to contact our tech support team for more help.

I'm sorry that you are experiencing so many problems but I don't think anyone can actually help you. You are trying to use an unsupported and untested configuration (using two separate graphics cards in the same computer) and we have already told you this is probably the main source of your problems. If you wish to use the software and experience far fewer problems, then you should disconnect one of your graphics cards and run your multiple monitors using just the one. If you are still experiencing problems after this, then you should work with technical support because I am confident that they can help you solve them. Regarding the sluggish cursor in cross section views, if you have not downloaded and installed the latest update (23.2.1.3) then you should do this because there was an issue that was corrected in the update. If you are still experiencing problems with the latest update, then you will need to work with our technical support team. No one will be able to answer the "why" without a plan that includes all of the referenced files along with a good description of what you are doing when you experience these slow downs. Also, the suggestions forum is really the wrong place for this kind of post (but I see that a moderator has since moved it). These kinds of problems are usually best handled through technical support because we almost always need more information than we can get on the forums.

If you bring in an old plan that was created before saved plan views were added to the program, then it won't have any. The program will not build any for you automatically. You can either import the ones you would like from another plan, as suggested by Bob, or you can just create new ones as needed. One way to create new ones is to setup the plan views the way you want them and then use the Save Active View tool to create a new saved plan view. You can also create them directly in the project browser, as suggested by Joe. Another way you can create them is by opening an old layout file and then select each layout box and use the Create Saved Plan View edit toolbar button. This will create a new saved plan view that will match all of the settings that were used when you sent the view to the layout.

As far as we can tell, there are no new problems in the latest update (23.2.1.3) that were not already in the previous one (23.2.0.55). If you are experiencing any new problems, you should first try doing all of the usual things like rebooting your computer, checking your video card drivers, checking any other recent system changes, etc. If you are looking for more information, then please take a look at this tech article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If you are still having problems, then please contact our tech support team for additional help.

Although it is true that there were not a lot of improvements to the stair tools for X13, I think they have actually changed a lot over the last 14 years. In fact, I don't think you could have done a lot of the things outlined in this thread 14 years ago. Here are just some of the things that we have done: X12 - Ability to connect stairs of different widths - Better control over landings for automatic stairs - Better tools for moving and bumping stairs individually or as a group - Ability to control number, placement, size, and materials of stair stringers - Ability to control thickness and material of stair wall trim X11 - Pony walls with railings can now follow stairs - Auto connected stair landings for manual winders and starter treads - Improved control over landing railings per edge X9 - New L-Shaped and U-Shaped stair tools - Ability to specify railings on landings - Ability to use panels for stairs, ramps, and landings - Improved control over newel and baluster spacing - Improved dialog previews for stairs and landings - Improved control over top and bottom rails - Improved snapping to walls X8 - Stair break lines - Handrail returns and extensions - Improved display with stair and ramp details in plan views - Improved display with stair, ramp, and landing railings in plan view - Improved control over how to specify top of stair X7 - Ability to control solid railings that follow stairs X3 - New ramp tool - Improved landing tool - Railings that can follow stairs - New stair defaults - Improved one-click stair tool - Ability to group stair select and modify - Ability to manually adjust stair heights - Improved stair and landing materials X1 - New one-click stair tool - New wrapped stairs Of course, there is always more that we can do and you should feel free to submit feature requests for the things that you would still like to see improved.

There appears to be a problem with your product registration. Please contact our technical support department during our normal business hours for additional help in this matter.

We recently released an update (23.2.1.3) that should correct some very serious problems that were occurring on macs. If you are using a mac, you should download and install this update. You can find the instructions for downloading and installing it along with the update notes by using the Help>Download Program Updates tool from within the program. If you are still seeing problems after installing the update, then please contact our technical support team for further assistance: https://www.chiefarchitect.com/support/

You might want to review this tech article: https://www.chiefarchitect.com/support/article/KB-00521/troubleshooting-slowness-in-chief-architect-plans.html You might also want to post your plan (using the Backup Entire Plan tool) to see if others are experiencing the same slowness with their configurations. You should probably post an example of what you are doing and exactly how long it takes on your system so they have something to compare with because "slow" is a very subjective term. If all else fails, you may also want to contact technical support for more help.

We just released an update (23.2.1.3) that should correct this problem. You can find the instructions for downloading and installing it along with the update notes by using the Help>Download Program Updates tool from within the program. If you are still seeing problems after installing the update, then please contact our technical support team for further assistance: https://www.chiefarchitect.com/support/

I believe you are still trying to snap the bottom corners of the stairs together. You need to snap the top corners together along the deck/landing edge (where my arrow is pointing in the picture I posted above). This will cause to the stairs to overlap but they should then wrap/miter.

Ryan is correct. You need to snap the top edge of the stairs to the inside corner, not the bottoms.

If you wish to see the floor below (or any other floor in the model), for doing things like aligning walls between floors, you can turn on the reference display.

I don't think there is an easy way to model a corner cabinet with two different depths. You can model one with two different widths but I don't think that will help in this case. It's pretty easy to simply place a normal corner cabinet or rotate a standard cabinet into the corner as long as you don't mind some dead space behind it. In the pictures below, I just used 3 base cabinets and positioned them using point-to-point move, no cad lines needed. I also converted the auto counter tops into a custom one to hide the space behind the corner. It's really just a matter of which method most closely matches what you will actually build.

One easy way of moving a group of objects an exact distance: 1. Group select all of the objects. 2. Use Transform/Replicate dialog to move them in the desired direction.

I believe the problems that were reported to us regarding curved surfaces, such as with cabinet hardware, where they were missing some edge lines in vector views were corrected in the 23.2.0.55 update. If you have not downloaded and installed the 23.2 update, you should do this as soon as you are able. If you are still experiencing any problems that are similar to this, then you need to report those problems to our technical support team. You need to include a plan that demonstrates the problem along with clear instructions for how to reproduce the problem, preferably something like a saved camera view.

It's pretty easy to open the file in a spreadsheet program (like excel), and remove any columns or rows that you don't want (like the type, name, and desc columns and the header row). Chief will then be able to read the file. Unfortunately, the import terrain tool can't convert the latitude and longitude coordinates into X and Y coordinates for you. This means that you will probably have to jump through some hoops to get it into a form that is actually usable. I believe this may have been what Robert did but only he would know for sure. It might be easier to figure out how to import the gpx file directly using the import GPS tool instead. Or, see if your converter can convert it into an X/Y coordinate format instead of lat/long format.

I get the following error message: Did you maybe get this error before and then select "do not show"? You can always reset your message boxes in your preferences. Regardless, if you look at the file in another program, it should be pretty obvious that the file contains extra data that is not supported:

Turning on print preview will show you what the line styles will actually look like when printed. Be sure to setup your paper size in the Drawing Sheet Setup because if it is inappropriate, then your line styles will not look correct. As far as editing line styles where the size of the segments need to use lengths less than 1/16", you might want to use the Number Style button to change the dialog display to decimal inches. This is assuming that you are still using X12 because in X13 this will automatically display values of 1/32" or 1/64".

Just a little more information that may help others with this same problem... This problem is our top priority at the moment. Although it is only affecting a subset of mac users, we consider it a very serious problem and are very determined to get to the bottom of this. This is a very complicated problem and every indication is that this is very related to an OS update as well as a compiler update. We don't believe this is related to any of the code changes in 23.2 because if we just recompile the code for 23.1 using the updated compiler, it has the same problem. Unfortunately, it is difficult to roll back either the mac OS or the compiler so we are looking for a solution that works with the current versions. When we do find a solution, we will try to release an update as soon as we are able to. Until then, there are a few things that you can do: - You can go back to the previous X13 version (23.1) instead of the most current update (23.2). Any files already saved in 23.2 can still be opened in 23.1. Unfortunately, this means that you will not get any of the other useful bug fixes that are in 23.2 but this at least should allow you to run X13 for now. If you need help doing this, please contact technical support for assistance. - All of the reports we have received, and all of our house testing, has suggested that this problem only happens if you open a file by double-clicking on the file outside of the program. You may want to try using the Open Plan tool from within the program instead. You will have to launch the program first and then use either the startup options dialog or the file menu to open your plan files. - There also seems to be a correlation with people opening files from online sources, such as dropbox or onedrive. You may also want to try downloading the file to your computer first and then opening it from your computer. Please note that you may also need to manually upload the file when you have finished working on it to make sure your online source stays up-to-date. And as always, please feel free to contact tech support if you are experiencing any problems like this and need any additional help.

From the manual: To create a multiple floor walkthrough 1. Draw a Walkthrough Path so that it extends into a staircase or ramp in the same direction as its Direction Arrow. See Displaying Stairs, Ramps, and Landings. Do not drag the Walkthrough Path across the entire length of the stairs or ramp. If you do, its height will remain relative to the current floor. 2. When you release the mouse button, the program will automatically display a dashed line with an arrow extending past the last Key Frame on the current floor. If it follows stairs or a ramp going upward, the path will also extend to the top end of the staircase or ramp. 3. Go up or down one floor, select the Walkthrough Path, and resize and reshape it as needed. You can use the Create Walkthrough Path tool to draw more segments and use the Add Key Frame edit tool, as well.

You can also just use the Floor Up/Down tools while the view is open. Need to make sure that the camera has "Display on All Floors" turned off.

Walls in Chief are designed to model what is built in the real world. In the real world, a simple interior wall is typically 4.5" thick because it has a 3.5" framing layer and 1/2" drywall on both sides. You can choose whether or not display all of this information in your plan using your layer display options. You can choose whether or not to dimension to this information using your dimension defaults. Alternatively, you can also model your walls more unrealistically if you prefer by creating a wall type does not have this added information. My guess is that you are getting fractions in your wall dimensions because either you are dimensioning to the wrong wall layers or you have laid out your walls inaccurately. Without posting a plan, no one will know for sure. As for drawing walls, here is some more info that might help: https://www.chiefarchitect.com/videos/playlists/85/walls.html As for using the dimension tools: https://www.chiefarchitect.com/videos/playlists/92/dimensions.html As for getting more realistic presentation views: https://www.chiefarchitect.com/videos/playlists/102/cameras-lighting.html https://www.chiefarchitect.com/videos/playlists/170/materials-patterns-textures.html https://www.chiefarchitect.com/videos/playlists/103/ray-trace.html And as always, if you think you have found a problem in the program, you should always contact our technical support team to report this.