Dermot

This sounds a lot more like a system/installation problem then a program problem. You may want to contact our technical support team for more help. https://www.chiefarchitect.com/support/

Cabinet module lines are always drawn using the same color and line style that we use for the cabinet itself. You might want to change your "Selection Line" color your in your Preferences though and this might make it easier to see things when you are editing them.

You might also want to review this tech article: https://www.chiefarchitect.com/support/article/KB-00007/importing-and-applying-a-custom-picture-to-a-frame-computer-or-tv-screen.html

What did you type into the Export Picture dialog? The size of an image is the number of pixels (width x height) multiplied by the number of bytes per pixel (4). I'm guessing you typed in some pretty big numbers.

Just to be clear, all "device removed" error messages are not necessarily caused by the same problems. The "device removed" error message is a very generic error message that only really means that there was some kind of low level error that occurred while we were trying to generate the view. These can be caused by a wide variety of system problems, video card driver bugs, and bugs in Chief itself. My posts above were specifically about frequent and random "device removed" error messages while using an Nvidia 3000 series card on Windows 11. Any problems using some other OS or some other video card are probably not related. Please report all repeatable "device removed" error messages directly to our tech support team regardless of what video card or OS you are using: https://www.chiefarchitect.com/support/

What do you mean by "fade"? Layers do not control fill styles or draw order. They do control all of the line properties such as line styles, colors, and weights. So when you change from your working layer set to your electrical layer set, the only things that are really changing are the line properties and what is currently being displayed. The main difference between X12 and X13 in the electrical layer set that ships with the default template plan is that it is using a different line color for the cabinets and the counter tops. The default fill style for your base cabinets is also a different color between X12 and X13 but this should not change when you change layer sets. Also, you might want to change your signature if you are using X13 instead of X11.

The status bar can be turned on/off in your preferences. I don't think there is a way to turn off the edit toolbar but it might not be visible on the screen. Try using the Reset Options in your preferences to see if you can bring them back. If all else fails, then you should try contacting tech support.

You might want to review the list of new features that were added to both X12 and X13. There are a lot of useful new features and most of them have very little to do with rendering/raytracing. https://cloud.chiefarchitect.com/1/pdf/marketing/x12-new-features.pdf https://cloud.chiefarchitect.com/1/pdf/marketing/x13-new-features.pdf

If you are not using Windows 11, or you are not using an Nvidia series 3000 video card, then it is not the same problem and you should follow the instructions in my first post above:

Robert, Your problem sounds like the problems mentioned here: https://chieftalk.chiefarchitect.com/topic/32694-x13-internal-rendering-error-crash/?tab=comments#comment-256615 JPCompass has not provided enough information to know if his problem is the same.

Just wanted to give you all a quick update... Our testing team is still having problems finding a reliable way of reproducing this problem or any reliable workarounds. They have setup a special test machine with a specific test case that will randomly crash but they have found it can take anywhere from 20 to 2,500 consecutive tries to get the problem. We are trying out new fixes using new theories daily but this random behavior is making it very difficult to find a solution quickly. Our current theory is that this is a video card driver issue with the new Windows 11 OS. We are also trying to work with Nvidia to see if they can help us find a solution for this problem. When we last spoke to them, they said they could not reproduce the problem. Unfortunately, they were not actually using a 3000 series card on Windows 11 when they tried. Hopefully, we can get this problem looked at by someone else there that is a little more experienced. If you are having this problem, and you have a reliable way of reproducing it or a reliable way of avoiding it, please contact our technical support team and give them whatever information you might have. Also, if you have an Nvidia 3000 series card and you are still using Windows 10, I would highly recommend that you do not upgrade to Windows 11 just yet. Again, we apologize for any inconvenience that this is causing and please be assured that this is still our top priority.

This training video about creating a story and a half roof might be a good starting point: https://www.chiefarchitect.com/videos/watch/6130/story-and-a-half-roof.html?playlist=95

There are a number of training videos about wall framing that you might find helpful: https://www.chiefarchitect.com/videos/playlists/145/wall-framing.html?playlist=93

First, you should check out this tech article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If that does not help you to solve your problem, then you will want to contact tech support: https://www.chiefarchitect.com/support/

Default Settings -> General Cabinet Defaults Turn on "Show Closed Doors/Drawers in Plan Views"

Look at your locate object settings in your dimension defaults.

Chief is very good at math. It could still be a programming bug, but I don't think its a math bug. Do your results change if you change your dimension defaults from "Grid Rounding" to "Distance Rounding"? Are you 100% sure that your dimension lines are actually locating the same thing? Are you 100% sure that the lines you are dimensioning to are actually parallel? Are you 100% sure that your dimension lines are using the same dimension defaults? Are you 100% sure that you did not already override your dimension string? There are probably lots of other things that could cause this problem but these are the most obvious things I could think of first. Assuming that it is not one of these issues, be sure to send your plan into tech support and someone will look into this further.

In theory, yes. I would recommend that you close all programs when you do this though. Some of those temp files may by in use.

Some appliances are designed to insert into cabinets and some are designed to be placed into a plan as a free standing object. The ones that are designed to insert into cabinets will have the 3D data offset so that it will be aligned with the cabinet face. If you place one that is designed to insert into a cabinet into a plan as a free standing object, the 3D data will be in the wrong position. If you place one that is designed to placed into the plan as a free standing object, the 3D data will be in the wrong position. In either case, the solution is to adjust the position of the 3D data using the Open Symbol dialog.

See this tech article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html

For some more info, see my post here: If all else fails, I would contact technical support during their normal business hours.

The dialog box does not look normal in the picture you posted. Maybe this is a problem having to do with your screen resolution or maybe you resized something and got into this state. If the problem was the result of some manual changes you made, you could try going into your Preferences, and under the Reset Options, click on the Reset Dialog Sizes button. In any case, it looks like there is a scroll bar at the bottom of the dialog box. You should be able to use this scroll bar to see all of the controls. If all else fails, you might want to contact technical support for more help.

Instead of putting a check in the material list column, you are going to check the display column. If something displays, then it will be used in the material list. You might also find this document helpful: https://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x13-migration-guide.pdf

You just need to use a different layer set with just the things you want to see in the material list turned on. I think it is actually simpler then the old system and just as powerful. You can see this tech article for some more info: https://www.chiefarchitect.com/support/article/KB-00510/controlling-the-information-that-s-displayed-in-a-materials-list.html#Layers

As far as attaching lights to roof soffits are concerned, see this thread for some more info: