-
Posts
2427 -
Joined
Content Type
Profiles
Forums
Gallery
Everything posted by Dermot
-
There are a number of training videos about wall framing that you might find helpful: https://www.chiefarchitect.com/videos/playlists/145/wall-framing.html?playlist=93
-
Chief x13 keeps crashing on my Windows 11 Alienware computer.
Dermot replied to JPCompass's topic in General Q & A
First, you should check out this tech article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If that does not help you to solve your problem, then you will want to contact tech support: https://www.chiefarchitect.com/support/ -
cabinet door in plan view Doors and drawer heads in floor plan view
Dermot replied to mashanet's topic in General Q & A
Default Settings -> General Cabinet Defaults Turn on "Show Closed Doors/Drawers in Plan Views" -
Look at your locate object settings in your dimension defaults.
-
Chief is very good at math. It could still be a programming bug, but I don't think its a math bug. Do your results change if you change your dimension defaults from "Grid Rounding" to "Distance Rounding"? Are you 100% sure that your dimension lines are actually locating the same thing? Are you 100% sure that the lines you are dimensioning to are actually parallel? Are you 100% sure that your dimension lines are using the same dimension defaults? Are you 100% sure that you did not already override your dimension string? There are probably lots of other things that could cause this problem but these are the most obvious things I could think of first. Assuming that it is not one of these issues, be sure to send your plan into tech support and someone will look into this further.
-
In theory, yes. I would recommend that you close all programs when you do this though. Some of those temp files may by in use.
- 7 replies
-
- temp files
- undo files
-
(and 1 more)
Tagged with:
-
Some appliances are designed to insert into cabinets and some are designed to be placed into a plan as a free standing object. The ones that are designed to insert into cabinets will have the 3D data offset so that it will be aligned with the cabinet face. If you place one that is designed to insert into a cabinet into a plan as a free standing object, the 3D data will be in the wrong position. If you place one that is designed to placed into the plan as a free standing object, the 3D data will be in the wrong position. In either case, the solution is to adjust the position of the 3D data using the Open Symbol dialog.
-
See this tech article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html
-
For some more info, see my post here: If all else fails, I would contact technical support during their normal business hours.
-
The dialog box does not look normal in the picture you posted. Maybe this is a problem having to do with your screen resolution or maybe you resized something and got into this state. If the problem was the result of some manual changes you made, you could try going into your Preferences, and under the Reset Options, click on the Reset Dialog Sizes button. In any case, it looks like there is a scroll bar at the bottom of the dialog box. You should be able to use this scroll bar to see all of the controls. If all else fails, you might want to contact technical support for more help.
-
Materials column isn't displaying in 'Active Layer Display Options' in X13
Dermot replied to Alan_R's topic in General Q & A
Instead of putting a check in the material list column, you are going to check the display column. If something displays, then it will be used in the material list. You might also find this document helpful: https://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x13-migration-guide.pdf -
Materials column isn't displaying in 'Active Layer Display Options' in X13
Dermot replied to Alan_R's topic in General Q & A
You just need to use a different layer set with just the things you want to see in the material list turned on. I think it is actually simpler then the old system and just as powerful. You can see this tech article for some more info: https://www.chiefarchitect.com/support/article/KB-00510/controlling-the-information-that-s-displayed-in-a-materials-list.html#Layers -
As far as attaching lights to roof soffits are concerned, see this thread for some more info:
-
What To Do When a Plan Becomes 'Unworkable' in Chief?
Dermot replied to HumbleChief's topic in General Q & A
In the future, I would also encourage people to review this tech article: https://www.chiefarchitect.com/support/article/KB-00521/troubleshooting-slowness-in-chief-architect-plans.html Turning off auto rebuild framing is a ways down the list, but it is there. -
Exclamation Inside a caution sign that wont go away
Dermot replied to Denzil's topic in General Q & A
If the warning is indicating that you have a wall that is set to an unusual angle, you will typically see another indicator attached to your cursor. You can actually turn the cursor indicators off but I would strongly recommend against this. Also, you should be able to hover over the icon or click on it to get more information about what the warning means. Regarding your plan file being too big to upload, the first thing to try is to save the file in a compressed archive folder (zip it) so that it is much smaller. If that is still too big to upload, then I would recommend removing things from the plan, that don't affect the problem area, until it is small enough to zip up and upload. One easy way to do this is to use the Delete Objects tool that lets you remove whole groups of objects quickly. And, as always, if all else fails, then you should contact our technical support team during their normal business hours. https://www.chiefarchitect.com/support/ -
It helps to post a picture of what you are seeing. It also helps to add the program version to you signature because some things won't be the same in all versions. If your soffit is against the ceiling but it is not bumped up against a wall, deleting it will not automatically fill the hole the way it should. All you need to do is rebuild floors/ceilings (F12) to fix this. Lot's of other things will automatically rebuild your floors and ceilings so this problem is pretty well hidden. Regardless, when you run into problems like this, feel free to report them to our tech support team.
-
This should not be necessary. If you ever find a case where you can't control the display correctly with the draw order tools, then please report this to our technical support team. Please include a plan that demonstrates the problem along with a picture of what you are seeing and a detailed description of what you are trying to do.
-
Please see if this training video helps: https://www.chiefarchitect.com/videos/watch/61/controlling-the-drawing-order-of-objects.html?playlist=97 If you are still having problems, then you might want to post the plan so that people can try and figure out what is going on. Here is a post with some tips on how to get good answers when you post: https://chieftalk.chiefarchitect.com/topic/23-how-to-get-good-answers-when-you-ask-questions/ If all else fails, then you may want to contact tech support. Please note that this forum is not part of tech support. This forum is setup for users to help each other on a strictly volunteer basis.
-
The ability to display multiple floors or other plans as a reference is only available in Premier. See picture below from the product differences. For the full list of product differences see this page: https://www.chiefarchitect.com/products/compare.html If you have more questions, feel free to contact our sales/customer service team: https://www.chiefarchitect.com/support/#contact
-
Recently, we have been getting a number of reports of "device removed" error messages specifically having to do with Windows 11 and NVIDIA 3000 series video cards. Unfortunately, we have been having trouble reliably duplicating these errors in house. Just yesterday one of our developers was able to duplicate this problem for awhile but then it mysteriously stopped happening and we don't know why yet. At this point, we are still not sure if the problem is a Chief problem or a device driver problem. It could also be the result of some 3rd party software that is interfering with how Chief interacts with the video card. You might be able to help us by providing us with more detailed information. If you are experiencing these problems, then please contact our technical support team during our normal business hours. You will need to provide them with some specific information about your system so that we can try determine what the common denominator is for the people that are experiencing this. If the problem has started or stopped happening after making any changes to your system, then let us know this as well. You can contact technical support here: https://www.chiefarchitect.com/support/#contact We apologize for any inconvenience that this is causing. Please be assured that resolving these problems is our top priority.
-
See if this tech article helps: https://www.chiefarchitect.com/support/article/KB-03120/creating-custom-schedules.html
-
This sounds like a problem with your video card or it's drivers. Please see if this tech article helps: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If all else fails, then please contact our technical support department during our normal business hours: https://www.chiefarchitect.com/support/#contact
-
Window Lites Control in Bottom of Single Hung Unit
Dermot replied to DrewFenton's topic in General Q & A
Depending on the size of the components, "Auto Adjust Lites for Component Size" may do what you want. If not, then custom muntins is the way to go. -
I think the original poster's problem had to do with library filters. If you are not using any filters, then the folders should all show in the browser. This could also be the result of changing the folder used to store the library files. Check your preferences to see where the library files are stored and make sure that you actually have a Core Libraries folder and that it has a bunch of .calib files in it. If not, then maybe they were moved or maybe they somehow got corrupted. In either case, you should be able to download them again. You might also want to see if this tech article helps: https://www.chiefarchitect.com/support/article/KB-00091/restoring-chief-architect-content.html#restorecore There are also a number of other tech articles related to libraries that can be found here: https://www.chiefarchitect.com/support/category/6/libraries.html If all else fails, you may wan to contact technical support during their normal business hours (they will not be in until Monday because they are closed for Thanksgiving).
-
Glad we could be of help. There are usually several different ways to achieve the same goal but some of them may work better than others in certain situations. "...like plinth block...there's a check box in the dialog box but no way to apply them and they don't seem to work through "room" mode..." Just an FYI, if you specify that a door is using plinth blocks, this will only affect the components/material list information and will not generate anything as part of the 3D model. Not sure what you mean by "room mode" though. Regardless, if you find things that you would like the program to do differently, like build a real plinth block to show in your camera views, you should always submit a feature request for it. The more people that ask for things, the higher up the priority list they will move. Never assume that when something is mentioned on the Q&A forum that Chief Architect will be aware of it. Employees will only look at the forums when they have extra time so it can be pretty sporadic. You can submit feature requests on the suggestions forum here: https://chieftalk.chiefarchitect.com/forum/8-suggestions/