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Hello! I downloaded Chief in January, only to find that it didn't come with the core catalogs, or any of the catalogs. I know that I can download individual things through the website, however they still aren't loading into Chief. I have x10 and I downloaded the x10 catalog, still unable to use it. For example, I downloaded a bunch of wood material catalogs to change my cabinets. When I go into materials, I see all the materials say "Texture Missing" with a yellow !. Some of the materials don't even have a name or a photo, there's a folder, but its just blank.
Help! I use Chief for school and I need these materials to be able to work on my projects at home. Please help!
We have a number of new and updated manufacture catalogs that we are happy to announce and share!
Please run "Update Library Catalogs" to get the latest versions of already installed catalogs, or visit the 3D Library to download and install those catalogs that you have not yet accessed.
Here are a few of the catalogs we've recently added:
Showplace Wood Products Emser Tile Wayne Dalton Garage Doors Wellborn Closets
Also, we've updated a variety of the existing catalogs for quality control and to incorporate new items. Here are some of the catalogs in which you may notice improvements:
Simpson Strong Tie - Now includes 3D Objects! Wellborn Cabinets Estate Custom Home Concepts Carlisle Wood Floors Corian PentalQuartz Invisia Collection Caesarstone Kraftmaid Minwax ... and more to come!
You may have noticed that the User Interface on the 3D Library has changed recently.
We are now able to offer catalogs for purchase to our Home Designer users and other Non-SSA Chief Architect Software users! The purchasing option should not affect the ability of users with active SSA Accounts to access catalogs.
To offer a brief history, at the inception of SSA our Chief Architect users were granted access to catalogs as part of the value and benefit of the package. This left a segment of our Home Designer DIY users without a mechanism to access the catalogs in the same way. Now, with the new purchase option, we are able to provide a way for all of our users to leverage the content available on our 3D Library site.
It is possible for any visitor to purchase catalogs from the 3D Library, perhaps mistakenly, if they are not logged into the site with their active account. To avoid this confusion, simply log in with your active SSA account, and you will see catalogs indicated as "SSA" with the regular price crossed out. We are happy to continue to be able to offer the value of catalog access as a benefit to those that choose to renew each year.
We do not intend to change the availability of catalogs to our SSA users, or start charging for catalog downloads to SSA users in the visible future. The exception in this strategy is for cases of catalogs with very niche markets and that are very specialized when compared to regular design projects created in Chief Architect. Currently, the two examples of this are the Crime Scene & Fire Investigation and the Medical / Dental catalogs. These catalogs are currently available as purchases for all users. Versions of these catalogs that you have downloaded in the past for free will continue to function and update as usual without any charges. However if one chooses to download them from the 3D Library, a purchase is required.
We hope that this change makes sense, and that our SSA users will see minimal impact to their regular use of the site. We will continue to make updates and improvements to the 3D Library as permits.
I've created this thread in the "Symbols and Content" forum where you can share questions and comments on this topic, should any arise.
Visit the 3D Library to see the new changes to the page and try downloading a few of the latest offerings we have there!
Chief Architect Content Development Team
We are featuring, for the month of October, the branded catalogs Jenn-Air and TruStile Doors.
The access for these catalogs is free to all users (excluding Chief Architect Lite and Home Designer Essentials); visit the 3D Library to download them both!