mattbeckman Posted October 19, 2023 Share Posted October 19, 2023 Hello All, Getting desperate here for an answer that for some reason, I cannot solve on my own. We have been in V 15 for a month now and I had to upgrade my computer for an adequate graphics card. Since then, I don't know if I am dealing with computer issues or CA issues in order to trouble shoot. Today I got started in a new plan and drew a wall- cannot click the wall>>click measurement>>resize. I can only open the object, change length. Also - cannot go to the door parent tool>>click door>>hover over wall>>place object. It lets me choose the object but does not show the shadowy door over the wall for me to place. I am sure there is an answer somewhere but I am coming up empty handed. Link to comment Share on other sites More sharing options...
Gawdzira Posted October 19, 2023 Share Posted October 19, 2023 What are your computer specs? Do you have the latest drivers for you video card? Those are not issues that I have seen appear for anyone else posting on this forum. Link to comment Share on other sites More sharing options...
BenPalmer Posted October 19, 2023 Share Posted October 19, 2023 Have you contacted tech support? Given your circumstances, that seems like the most productive course of action. Link to comment Share on other sites More sharing options...
SNestor Posted October 19, 2023 Share Posted October 19, 2023 Is the walls, normal layer locked? Link to comment Share on other sites More sharing options...
TeaTime Posted October 19, 2023 Share Posted October 19, 2023 6 hours ago, mattbeckman said: cannot click the wall>>click measurement ... can only open the object, change length Wouldn't be a locked layer if it can be selected and opened. 6 hours ago, mattbeckman said: does not show the shadowy door over the wall for me to place Definitely sounds like the program isn't drawing selection line-type things - no temporary dimensions, no placement overlay. Certainly sounds like a graphic problem to me. Link to comment Share on other sites More sharing options...
DBCooper Posted October 19, 2023 Share Posted October 19, 2023 TeaTime is probably right but it *could* be other things too. Temp dimensions could be turned off. Your "selection line" color in your preferences could be white or fully transparent. If it's not any of those things, then I would look into your video card or driver. You might want to try updating the drivers to see if that helps. If not, then I would probably contact tech support (like Ben suggested). Link to comment Share on other sites More sharing options...
glennw Posted October 19, 2023 Share Posted October 19, 2023 57 minutes ago, DBCooper said: Your "selection line" color in your preferences could be white or fully transparent. ...or the Selection Line color could be the same as your Background color. If these 2 colors are the same, you will not see the door placement preview and when you select a wall, the dimensions will disappear. Go to Preferences and make them different colors. Link to comment Share on other sites More sharing options...
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