Sign in to follow this  
KenL-sdd

New licensing be careful or this could happen to you..

Recommended Posts

When you unlicense  x11 it also unlicenses x10 or if you unlicense  x10 it also unlicenses x11. That is fine and I understand why it is being done. However is should also work the other way if I license x11 for my laptop then it should give me access to x10 or vise versa..

Case in point, I licensed x10 on my laptop to go into the field and meet with a client on a job, I have been working on for a while. Unfortunately the drawing had been opened and saved in x11 and was in the wrong file folder. Being in the middle of nowhere without internet connection I was hosed <that's the nice word> thanks to chiefs new way to  license. If you are going to remove access to x10 and x11 if just one is unlicensed then if I license one product the other should be licensed on the same machine it should automatically give access to the other product.

Chief please fix this MAJOR licensing problem.

Share this post


Link to post
Share on other sites

Ken:

 

this is one reason why I preferred the hardware lock over the software lock

 

each license could be operated independently of the other

 

furthermore, there is no way for CA or some future owner to turn off the license for an older version

 

I can still run all of my older licenses anytime I choose

 

X9 was the last version to have a hardware lock and that is the last version I will be using

 

I do have X10 and X11 but have no plans to use them

 

Lew

Share this post


Link to post
Share on other sites

I don't understand.  I have both X10 & X11 installed and can open both simultaneously on a single machine. 

 

Of course if you don't activate at least one of them before going to a remote location without Internet access then you wouldn't be able to use either.

Just make sure you do this before leaving for a job site.  Then you will have both versions available.

Share this post


Link to post
Share on other sites
4 minutes ago, Joe_Carrick said:

I don't understand.  I have both X10 & X11 installed and can open both simultaneously on a single machine. 

 

Of course if you don't activate at least one of them before going to a remote location without Internet access then you wouldn't be able to use either.

Just make sure you do this before leaving for a job site.  Then you will have both versions available.

If you only activate x10 you can not use x 11 on that machine. They deactivate simultaneously but must be activated separately.

Share this post


Link to post
Share on other sites
49 minutes ago, KenL-sdd said:

If you only activate x10 you can not use x 11 on that machine. They deactivate simultaneously but must be activated separately.

I also don't seem to understand the issue, I feel as if licensing works as it should..my understanding was that you licensed a machine for x-10 and tried to open an x-11 file in the field with that machine. That points to user error..if you needed both licenses you would need to license your machine accordingly...as a standard practice It would make no sense to automatically license both versions when an end user goes to activate just one, especially in a multi-user environment

Share this post


Link to post
Share on other sites

Okay.  I guess everyone thinks it's ok for chief to deactivate x10 and x11 everywhere  if you only deactivate x11 on one computer. But requires me to activate each one separately when I reactivate. 

I give

Share this post


Link to post
Share on other sites

If you really are having your life ruined by this current policy, then communicate to Chief Arcthect Inc directly. Complain to Customer service or directly to Scott Harris (they can do something about it). Here on the forum, we have no direct influence. Chief Inc is a small company, so communicating your concerns there is the proper communication venue, not here. We solve solvable problems here not ones out of our purview and authority.

 

DJP

  • Upvote 1

Share this post


Link to post
Share on other sites
2 hours ago, DavidJPotter said:

If you really are having your life ruined by this current policy, then communicate to Chief Arcthect Inc directly. Complain to Customer service or directly to Scott Harris (they can do something about it). Here on the forum, we have no direct influence. Chief Inc is a small company, so communicating your concerns there is the proper communication venue, not here. We solve solvable problems here not ones out of our purview and authority.

 

DJP

 

I have notified chief architect.  Mainly want the users to understand what chief is doing to be sure they dont have the same issue I had today. Not often I dont have internet service. 

Have a great day. 

  • Upvote 1

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
Sign in to follow this  

  • Member Statistics

    28136
    Total Members
    6254
    Most Online
    spencerpelfrey
    Newest Member
    spencerpelfrey
    Joined
  • Similar Content

    • By distinctivedllc
      X11 Premier $1700 without SSA. I'll cover all transfer fees.
    • By KDsnyder
      The following text is from a posted that has since been marked solved. The solution on that thread is about 3 years old and required a RAM drive using a third party download. As the issue I'm having is new after I've changed settings and only on this one file and my I'm curious if there is a different solution.
       
      [copied text from "SOLVED" post] I'm currently experiencing really long lag times every time I move a wall or other object. Interestingly though I've noticed that bumping a cabinet doesn't produce the same lag time (it's almost instant) UNTIL it meets another object like an adjoining cabinet. I tested this by pulling the cabinet out into the room which resulted in a lag, then when it was in the room I was able to modify the cabinet by bumping stretching deleting and replacing like normal. Upon pushing that cabinet back to its position next to the other resulted in the same lag. Also, I am able to modify upper cabinets fine while they are touching other upper cabinets however I did notice that when I UNDO a function I also get a lag. This makes me wonder if the lag is due to the computer recognizing that the elevations and 3D views now need to reconstruct that joint whereas before the objects were just moving within the space. I'm getting about 60-80sec lag times which is absolutely insane. I haven't experienced this issue on other plans so it's very strange and makes me think I adjusted a setting somewhere that is causing this. The file size is 6.7MB
       
      Thanks for any insight you may have on this. If it is helpful I can record a screen video just trying to figure out what might be the most helpful information to record.
    • By Kbird1
      ======================================================================================================
      June 28th 2020
       
      *** AS OF VERSION X11 CHIEF HAS ADDED A TOOL TO PREFERENCES TO DO THIS FOR YOU, GO TO
       
      Preferences > General> File Management > File Association    .........     which is at the very bottom of the TAB.
       
      ======================================================================================================
       
      ***Dec. 2018***   For X10 and lower versions
       
      Microsoft has now fixed File associations and you can do it via
       
      Start>Settings>Apps>Default Apps> scroll down to  Choose Default App by File Type near the bottom (not File Protocol)
       
      Now scroll Down and find each Chief File type and change the Default to Chief Architect X10 ( or your version )
       
      X10 should be in the list for each type to choose from for these File Types...
       
      .alb
      .calib
      .calibz
      .layout           (sketchup maybe associated at times with this one)
      .plan
      .undoplan
       
      If Chief isn't listed or a choice above it should offer to look for Other Apps....
       
      so scroll all the way down to "look for other Apps on this PC" (in blue) if X10 is not on the List already and in the Windows Explorer Window go to :
       
      C:\Program Files\Chief Architect\Chief Architect Premier X10 (64 bit) and select the File Chief Architect Premier X10.exe
       
      after the 1st File type (.alb above) X10 should be in the list for the Others and you won't need to do this part again.... you can only change one at a time so do these 6 types...
       
      Mick.
       
       
      ================================================================================
       
      ***Nov 2018***
       
      A recent Windows  10 Update has Broken File Associations for Many Programs . not just Chief
       
      ---------------------------------------------------------------------------------------------------------------
       
      *** EDITED OCT 2018***
       
      It seems the Methods below may no longer work since the Windows 10 1803 Update in April
       
      Some other Options are :
       
      1.) You can also Right Click any .calibz file or .plan or .layout etc  and Choose Open With>CA X10  (scroll Down to bottom if you don't see X10 listed and choose look on PC  (see path below) and Select it, once found look for the Checkbox that says Always Use this App Check it 1st and then hit Ok
       
      The Default Full Path to the CA X10 Program is
      "C:\Program Files\Chief Architect\Chief Architect Premier X10 (64 bit)\Chief Architect Premier X10.exe"
       
      2.) You can also goto Control Panel>Default Programs>Select CA X10 and the Repair Button should appear and you can Use it to repairs Files for the Installed Program, this does not effect Settings etc at least not when I have tried it. This is useful if you re-install X9 or one of the Home Designer Products or an older version of CA, AFTER X10 and they overwrite the Defaults For X10.
       
      To Open Control Panel Right Click START>System> scroll to bottom on the right hand side and Chose System Info under Related Settings. In the top left hand Corner click on Control panel Home>Programs and Features> select Chief Architect Premier X10 (64bit)  and on the Ribbon next to the Organize dropdown Arrow you should see Repair appear, click on it and the Repair will begin. ( it will look like the Installer is running again)
       

       
       
      3.) There is also some Command-line Options available if you are familiar with Dos and the Command Prompt? ask if you need them , I will post them if needed but I don't want people messing their system up by accident.
       
       
       
      ==================================================================================================
       
       
      Original Method
       
      The X10 Upgrade does not seem to have reset the Default Application for .Plan, .layout .calib and .calibz , .alb Files, .undoplan to X10, which is why X9 is still opening when you double Click any of these File Types instead, from reading here on the Forum, it looks like it hasn't done this on the Mac OS either Instruction for Mac High Sierra OS are in Post #2
       
      Chief does not appear to have the ability to re-register default File Types like some Programs do, but it can be done manually via the settings App or Control Panel ( better/easier ).
       
      In Windows goto :
       
      >Control Panel\All Control Panel Items\Default Programs\Set Associations
       
      if that just takes you back to the Settings App , right click the Start Button >Run and it the box copy and Paste this and hit <Enter> :
       
      control /name Microsoft.DefaultPrograms /page pageFileAssoc
       
      goto each File extension. ( list below) and click the Change program button at top right.
       
      scroll all the way down to "look for other Apps on this PC" (in blue) if X10 is not on the List already ( wasn't for me) and in the Windows Explorer Window goto :
       
      C:\Program Files\Chief Architect\Chief Architect Premier X10 (64 bit) and select the File Chief Architect Premier X10.exe
       
      after the 1st File type (.alb) X10 should be in the list for the Others and you won't need to do that again.... you can only change one at a time so do these 6 types...
       
      .alb
      .calib
      .calibz
      .layout           (sketchup maybe associated at times with this one)
      .plan
      .undoplan
       
       
      Mick.
    • By pinehawker
      I am drawing a commercial interior and the building has full size coolers.  Once I place them along an exterior wall I need to enclose them in a wall that goes from top of cooler to ceiling.  Any help would be appreciated.  Also anywhere that I can find regular metal wall shelving.  i am using x11 premier    thank you