Dermot

Chief Architect Moderators
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Everything posted by Dermot

  1. You will probably want to include which version of the software you are using because some of the suggestions below may not be in all products. The easiest way to get what you want is to just place the plant outside of the garden bed and then drag it on top of it. If you try to place a different plant on top of the garden bed the program assumes that you want to replace the current plant (which is why you should see the cursor change to the replace from library cursor). A garden bed is really just a combination of a terrain feature and a distributed region. You can also create your own terrain features without plants or create your own distributed regions with different plants. For example if you are trying to create a garden bed with a mix of plants you may want to create a several distributed regions using the same shape but with different plants and distribution parameters. Another thing that may help in some situations is that garden beds and distributed regions can be exploded. When you explode a distributed region, the program will automatically place a copy of each of the objects into your plan.
  2. Another thing that can help in these situations is that if two angled cabinets are moved so that the front or back corners are connected, the program will automatically create a filler for the area:
  3. I am not aware of any new issues in the latest update. If some people are aware of problems and did not report them to our tech support team, then we would not know about them and they are unlikely to get fixed. Every single time we release an update, someone reports a "new" problem with the update. Most of the time, they are mistaken. Usually, the problem is a system problem unrelated to the update or a pre-existing problem that was there before the update. Every once in a while, there is a new problem in an update and we usually post a quick fix for this as soon as we are able. There was a new problem in the 21.3.0 update and it was corrected in the 21.3.1 update that has been available since August. A full list of what was corrected in the 21.3 update can be found here: https://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x11-update-notes.pdf At this time, we are not planning on any additional updates for X11 unless we find a very serious problem. There is no reason to put off getting the latest update.
  4. As a general rule, SEH error messages are very bad things and you should never ignore them. Using the Send Report button can help us to diagnose these problems but it is not nearly as helpful as reporting this problem directly to technical support. Sending us the plan files along with instructions for how to reproduce the problem can really make a huge difference in giving us the ability to find and fix the problem. I went ahead and downloaded your posted plan and it does not give me any error messages. There can be a lot of reasons for this but I will give you some of the most common ones. First, if you have not done this already, you need to get and install the latest update. You should be using version 21.3.11. If you are still using an older version, then you do not have all of the fixes that we have put into the program to prevent these kinds of problems. Next, if you are frequently experiencing SEH error messages in multiple plans, and mostly when creating camera views, then the most likely cause of the problems is your video card. You should try updating your video card drivers to see if this improves. It is also be possible that you are having other system problems but these are less likely and harder to diagnose. If you have not rebooted your computer since experiencing these problems, then you probably should. For more information about SEH error messages, you might want to read this article: https://www.chiefarchitect.com/support/article/KB-00802/troubleshooting-exception-and-assertion-error-messages.html And lastly, if all else fails, you should contact our technical support team for more help.
  5. The program can't convert the library symbol you are using for your door style into an arched shape. If you choose a parametric door style, such as "Panel", it will look much better.
  6. Your displayed dimensions are probably being rounded to the nearest 1/16". Your actual dimensions are probably not really the values you are seeing. To see the actual dimension, you can change the displayed value as Eric is demonstrating. Another trick to see what the actual dimension is, is to first select the wall and then click on the dimension. If it is not the value that is being displayed, then type in the value that you want it to be. Now your dimension and the displayed value should be the same. If you look at the picture below, the rounded dimension shows 16' 9 3/4" but the actual distance is 16' 9.7396942287". It is pretty easy to get strange dimensions like this if you move something with your snaps off or while holding the control key down. There are probably lots of other ways to do this as well. The bottom line is that if you want something to have an exact dimension then you probably need to type it in.
  7. You need to select a room first and then it will appear on your edit toolbar.
  8. See if this help article helps: https://www.chiefarchitect.com/support/article/KB-00939/understanding-the-layout-layer-set-relationship.html Also, I would recommend that you check out the training videos on layer sets.
  9. I just want to clarify a couple of things Steve said. In Step 2, he is selecting the wall. If you look at the status bar, you can see that the wall is selected. In Step 3, he is using the tab key to select the room. If you look in the status bar, you can see that the room is selected. In Step 4, he is changing the room ceiling height by dragging the top edit handle up. This is basically the same thing that Eric suggested before. If your view is then showing things that you don't want, you will have to add a cad mask to hide what you don't want and/or reshape your layout box to hide what you don't want (as suggested by both Eric and Michael). By default, wall elevation cameras are limited to the room's floor and ceiling heights and will only show objects that are within the room. If you need to display more information, you are usually better off using the full cross section camera. Cross section cameras can be set to backclip or to clip on the sides if you need to restrict the view. Currently, there is no way to clip the top and bottom though. You would need to modify what displays using layers, cad masks, or modify the shape of the layout box to better control what you want to see.
  10. In my opinion, stairs have changed a lot since Version 10. Here are just some of the things that have changed: X11 - Pony walls with railings can now follow stairs - Auto connected stair landings for manual winders and starter treads - Improved control over landing railings per edge X9 - New L-Shaped and U-Shaped stair tools - Ability to specify railings on landings - Ability to use panels for stairs, ramps, and landings - Improved control over newel and baluster spacing - Improved dialog previews for stairs and landings - Improved control over top and bottom rails - Improved snapping to walls X8 - Stair break lines - Handrail returns and extensions - Improved display with stair and ramp details in plan views - Improved display with stair, ramp, and landing railings in plan view - Improved control over how to specify top of stair X7 - Ability to control solid railings follow stairs X3 - New ramp tool - Improved landing tool - Railings that can follow stairs - New stair defaults - Improved one-click stair tool - Ability to group stair select and modify - Ability to manually adjust stair heights - Improved stair and landing materials X1 - New one-click stair tool - New wrapped stairs
  11. "i have added a few different columns to the hvac sched and renamed them, how do i get this info into each column?" So this all depends on what columns you added and renamed. For example, if you added the "manufacturer" column, then it is very easy to add your own custom info to the manufacturer data on the Object Information panel. But if you added a column that does not appear on the Object Information panel, then you may or may not be able to add any custom info. You can also add your own custom fields and columns. It would be much easier for someone to figure out what you did if you post a plan demonstrating what you did.
  12. To clarify what Michael said, the Cad Detail from View tool is only enabled when you are using the Vector View rendering technique. If you are using any of the other rendering techniques, then it is disabled. Although the vector view is a much better preview of what you will get when you use the tool, it may not be necessary that we disable the tool this way. I think this is a holdover from the old days when we used the data that was shown in the vector view to generate the cad detail.
  13. Currently, there are no defaults for layout box labels. If you don't want to use them, then just turn off the layer as suggested by Tommy.
  14. I agree too, but how does that help the original poster?
  15. You should probably not send the Working Plan View to layout. Not unless you want to have to unlink every layout box afterwards. Generally, it is better to create new saved plan views for every unique view you want to send. More information about saved plan views can be found here: https://www.chiefarchitect.com/videos/watch/2421/saved-plan-views.html And some more general information can be found here: https://www.chiefarchitect.com/videos/playlists/100/20-saved-plan-views-layers-annotations.html
  16. Changing the stair style changes the stringer width. A single stringer is always 4", 2 closed stringers are always 2", and 3 standard stringers are always 1.5". For anything else, you would have to get creative. For example, you could probably create a stringer out of a stair that has no railings or tread overhang and set it to the width you want and then convert it into a stringer symbol.
  17. I would try a search for dropped ceilings: https://www.chiefarchitect.com/support/category/26/ceilings.html In particular: https://www.chiefarchitect.com/support/article/KB-01050/manually-framing-a-dropped-ceiling.html
  18. Basically, you have to open the Note Specification dialog and enter the information on the Object Information panel (OIP) for the columns you renamed.
  19. Try this: Make a wall cabinet and change the box construction to "framed". Click on the door panel and hit "delete". The program should automatically change the door panel to an "opening". You can then click on the "specify" button for the shelves if you need to customize them.
  20. Changes made on the components panel do not usually affect the 3D model. These changes would typically be used to modify the materials list or schedule information. As a general rule, adjusting the room's floor and ceiling is the best approach. When you have a particular wall that is not being used to define a room, a half-wall (or solid rail) works well. For most other cases, editing the wall shape in an elevation view is the approach that works best.
  21. https://www.chiefarchitect.com/support/article/KB-00802/troubleshooting-exception-and-assertion-error-messages.html
  22. My best guess is that you have missed a step or made a mistake somewhere. You could post your plan and someone on this forum might be able to figure out what is wrong. You could also try contacting technical support but this is one of those areas that might be considered more of a training issue than a technical problem. I have attached a plan and layout that demonstrate how to set this up. The plan has 3 pony wall segments: One is set to use the pony wall defaults. One is set to display the upper wall only. One is set to display the lower wall only. The plan has 3 saved plan views with the pony wall defaults set differently for each one. If you open, each saved plan view, you should see the differences. I have also included a layout file with each of the saved plan views sent to layout. pony wall display.layout pony wall display.plan
  23. Do not change the setting in the pony walls themselves. This overrides the default value that the Saved Plan View keeps track of. Open up each of your pony walls and set them back to "Default".
  24. Dermot

    shutters

    Parametric shutters will follow the shape of the window they are attached to. In your case, it looks like you have two windows (my example only had one). You may be able to get the results you want by blocking the windows to create a mulled unit, then specify a round top arch for the unit, and then turn the shutters on for the unit. For any case that you want to have shutters that do not follow the shape of the window, you would have to create a custom shutter symbol that has the shape that you want.
  25. Dermot

    shutters

    You really don't need a library symbol unless you need them to show the center support rail in the frame. Just select "louvered" for the shutter type.