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Everything posted by Dermot
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I don't believe Chief allows you to change this and we should display the text according to your system settings. So it is unlikely that a program reinstall is necessary but a reboot may solve the problem if your computer is in a bad state. I would first check your system Display Settings and then try a reboot. If that still doesn't solve your problem, then you might want to try the reinstall since that apparently solved the other person's problem. If all else fails, you can also contact our technical support department during normal business hours.
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Creating a straight run of stairs with a landing at the top of the stairs
Dermot replied to binkpear's topic in General Q & A
The program should let you build an auto stairwell for a stairway that ends with a landing but for some reason it will not. This seems like the type of thing someone might consider a bug so if it is something important to you then maybe you should report it to our tech support team. Regardless, the auto stairwell tool is really more of a shortcut tool and most of the time it will not actually build the stairwell opening that you want. In these cases, you can use the auto stairwell as a starting point and then manually adjust the walls and rails to better suit your model. You can also build your own stairwell at any time by using a combination of interior walls, railings, and/or invisible walls to create a proper room and then mark that room as either a stairwell or open below. It usually works best to turn on your reference display so that you can see where the stair and walls are on the floor below. The other thing that is helpful with stairs is to always draw them accurately. Although the program tries to let you be as sloppy as you like, they can be very finicky about certain things. For example, in your plan posted above, you have drawn the stair and landing partially inside the wall. Stairs and landings should be next to the wall without overlapping it and when they are not, things like overhangs, wall trim, and handrails may not generate correctly. In cases where you are drawing walls below the stair to enclose a space like a closet, then you should make sure the walls are completely underneath the stair. Walls that are half over or half under stairs will just confuse the program and may give you unpredictable results. In your plan, I would first make sure your stair and landing are located accurately on the floor below before I would worry about the stairwell upstairs. Another thing that I find helpful is to use the vector rendering technique when viewing the model. It makes it much more obvious when you have modeling issues because this technique will show all of the edge lines. In the picture below, it is much easier to see things like the railing against the wall at the top of the stair (probably created by the auto stairwell tool when you did not have the landing), the baluster railing along the stair against the wall (because the stair is not against the wall), the missing landing edges against the wall (because it is not against the wall), etc. -
See if this video helps: https://www.chiefarchitect.com/videos/watch/61/controlling-the-drawing-order-of-objects.html?playlist=97
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Why can't I delete the Invisible (Room divider) wall?
Dermot replied to Cheryl_C_Crane's topic in General Q & A
I recommend that you leave "Connect Island Rooms" turned on (and yes, this is available in Chief Interiors). The program puts them in because having unconnected island rooms can cause a multitude of problems with room definitions which can affect things like living area calculations, floors and ceilings, room moldings, etc. If you don't like where the program puts them, then just move them or draw your own and then you will be able to delete the ones the program automatically put in. If you don't want to see them, then just turn the layer off. If you want to see your room divider walls, but not the automatic ones, then just put them on a custom layer and turn that layer off. Please remember that just because they are hidden they may still affect things like bumping, snapping, dimensions, etc. For this reason, I would keep them turned on in your working drawings but turn them off in your construction documents. -
"Delete" key or deleting anything represents as Close chief architect
Dermot replied to hamedDesighn's topic in General Q & A
Please go ahead and post a picture of the About Chief Architect dialog so that we can confirm that you are using the correct update. -
How to: "Which layer sets contain a particular layer?"
Dermot replied to JoeinNorCal's topic in General Q & A
Every layer is always available in all layer sets. All layers will always have the same name in all layer sets but they may not have any of the other settings the same. The only way I know of to see which layer sets a layer is turned on in is to select the layer and scroll through all of the layer sets. The layer display options will tell you how a layer is being used and why you can't delete it. If the layer is showing an "S" image then this means that it is a system layer and it can't be deleted. If the layer is showing a wrench image, then this means that one of the program defaults is using this layer and it can't be deleted. If the layer is showing a "+" image, then this means that something in your plan is using the layer and it can't be deleted. Something in your plan could mean it is in a plan view, a cross section or elevation view, a cad detail, or maybe inside of a cad block somewhere. If you hold your mouse over the "+" in the layer display options dialog, a pop-up will tell you if the layer is also used in defaults or is a system layer. -
"Delete" key or deleting anything represents as Close chief architect
Dermot replied to hamedDesighn's topic in General Q & A
There appears to be a problem with your product installation and registration. Please contact our technical support department during our normal business hours for additional help in this matter. -
I would use corner boards. They are with the other trim tools.
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A layout page table is actually a schedule. This problem will be fixed in the next available update.
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For the original poster: Please contact our technical support department during our normal business hours for further assistance. For Alan: Does your library have any cad blocks with schedules in them? If so, then you are probably experiencing the same problem discussed here: https://chieftalk.chiefarchitect.com/topic/26268-serious-error-occurred-send-report/ (Which is very unlikely to be the cause of problems in any HD products since they do not have schedules or cad blocks.) If not, then you should continue to work with tech support so that we can determine what the problem is.
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"Do a File>Backup Entire Project to a folder and the folder will show you everything in the Plan..." The backup entire plan feature will show you all of the external file references. These things should not have a significant affect on file size (although they could affect performance). The most likely cause of large files and performance problems is all of the symbol data, things like fixture and furniture objects, especially if any of these objects were imported from outside sources. You can use the Delete Objects tool to figure out what is taking up space and causing the slow downs (although these things may not be the same things). You will likely get better answers if you post the plan.
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If rebooting does not help, see if this help article does: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If all else fails, then contact our tech support team.
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Please do not try to use this Q&A forum to submit feature requests. The forum moderators do not look for feature requests on this forum which means it is very unlikely that it will ever get logged into our internal database. If you would like to submit a feature request, you can post it on the Suggestions forum here: https://chieftalk.chiefarchitect.com/forum/8-suggestions/ Some more information about making suggestions can also be found in this post: https://chieftalk.chiefarchitect.com/topic/4095-guidelines-for-posting-on-the-suggestions-forum/
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Aerial view was removed. For a more complete list of what is different in X12, you may want to check out this migration guide: https://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x12-migration-guide.pdf
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If there are people that like the way it works now and people that would like it to work differently, then it sounds like an opportunity to add some more user control. Maybe someone needs to submit a feature request. I remember a similar debate in the past concerning the Convert Polyline tool. In X12, you now have control over what layer is used for the polyline. I think this was a good solution to the problem. We may be able to come up with something similar for placing library cad blocks into plans although we probably don't want to open up a dialog every time you want to place a block.
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One of the features that Premier has that HD Pro does not is a tool for evaluating living area calculations. Basically, you select the exterior room of the building you want to evaluate and use the Make Living Area Polyline tool to generate a polyline that shows all areas included in the living area calculations. You could download the Premier trial version and try it out if you are interested. The picture below shows the polyline generated and it has at least two areas that are questionable. The first is the utility room next to the garage which is included in the living area. This is easily correctable by changing the room type or marking the room so that it is not included. The second is the hole created by the double wall in the living room. In theory, that should be included in the living area and the easy way to correct this was to just delete it. You could model this area by using a single thicker wall or by using a soffit for the bumpout. I did not spend much time looking at the other floors but it looks like the second floor does not have well defined rooms yet.
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In addition to our mobile viewer app, we have a free desktop viewer that runs on Windows and Mac machines that will display the reference floors/plans the same as Premier. You can request to download it here: https://www.chiefarchitect.com/resources/viewerrequest.php
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Please do not try to use any of the Chieftalk forums to report bugs to us. Although we have moderators that monitor the Chieftalk forums who will occasionally answer questions, they do not look for reports of bugs. You should always contact our technical support department if you think that you have found a bug in one of our products. For information about contacting technical support, see this support page: https://www.chiefarchitect.com/support/ Please do not use this Q&A forum to try and submit feature requests. The forum moderators do not look for feature requests on this forum which means it is very unlikely that it will ever get logged into our internal database. If you would like to submit a feature request, you can post it on the Suggestions forum here: https://chieftalk.chiefarchitect.com/forum/8-suggestions/ Some more information about making suggestions can also be found in this post: https://chieftalk.chiefarchitect.com/topic/4095-guidelines-for-posting-on-the-suggestions-forum/
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By default lighting is done per room. See this post for some more info:
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Joe, It looks like your reference display layer set is set up to have all layers displayed red. My only guess is that your view is not actually using your reference display layer set. If you post your plan, someone will be able to give you a much better answer.
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You probably don't really want to disable the Select Next Object (tab) tool. You probably just need to learn how to use it less. Are you using both and left and right mouse buttons to select objects? A left mouse click will only select objects based on your current mode and a right click will select anything just like being in Select Objects ("arrow") mode. Are you always clicking on the right area of the object you want? Different objects have different hot spots and how close you are to them will affect their priority. If you want to select something that is based on a polyline, it is usually better to click on one of the edges rather than in the center. If you are trying to select an architectural object, it can sometimes be better to click as close as you can to the center. Are you using layer sets to simplify the view you are working in? You can put objects on appropriate layers and switch your views based on what you are working on, For example, if you are working on roofs, then you probably don't want to see your cabinets so they should be turned off and then you can't accidentally select them. If you need to see objects but you don't want to accidentally select them, then just lock the layer they are on. And if all else fails, zoom in closer before trying to select something. I also recommend reviewing this video which covers left vs right click: https://www.chiefarchitect.com/videos/watch/5428/selecting-objects-with-the-mouse.html
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You can build that with a single cabinet. Just make opening sections, remove the shelves, and then set the cabinet interior material to whatever you want. The ability to specify a different cabinet interior material is new in X12.
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Please submit feature requests for any thing you would like changed.
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Have you tried using the Marquee Select Similar tool?
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Fortunately, someone else has already reported this particular problem to our tech support. We are currently working on a fix that should be available in the next available update.