mikes616

plotting problems with windows 10

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When I recently upgraded to windows 10 from windows 7, I now have a major problem with my HP plotter.  Any one else having problems???  X8 user.  Thanks.

 

Mark

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Have you installed Win10 drivers for the plotter? Have you checked the HP support site? Are the problems only when plotting from Chief? Have you tried deleting/re-installing the plotter? So many possibilities.

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My older HP110 no longer has Win 10 drivers or support. Which plotter do you have? You can always print to PDF first, which is what I am forced to do but prefer it anyway.

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I spoke with technical support from Chief this morning and they told me HP does not have a driver for my old HP plotter designjet 500 that will work with windows 10.

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I did try plotting it out from the saved pdf file but that won't work either.  I have an HP Designjet 500

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Mark check out a program called WinLine, I had the same problem with my hp500 and this program which is a print driver worked for me to be able to print on the hp500 before I retired it and you might be able to download a version to test it before you buy it, http://www.winline.com/downloadv8c.html

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Mike:

 

try PDF again - it should work

 

if not, try some of the other free PDF creator's

 

PDF has many, many advantages - it is the way to go

 

Lew

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Ray,

 

I went to the WinLine site and I see that they do have a version to support Windows 10 now and I installed it ( version 9).  I just don't know how to configure it....or am I supposed to configure the plotter?? It still doesn't work but I see that the new plotter driver is set to "Manual" for the paper and I am using a roll plotter.  Any thoughts??

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been awhile since I used it, try when you go to print pick winline as your printer maybe like print pdf, not to sure you might want to contact them when I used it they were very helpful

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I did try that but it didn't work.  I sent them an email to their tech support.  Thanks for the suggestion.

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I have an older HP 750 (now a 755CM). I had this same problem when I bought a new desktop a few years ago with Win 7 Pro 64-bit. Tried every print driver I could find; none worked. Someone on this forum pointed me to a generic HP driver. Installed it - no luck. It almost seemed like the print job was hung in the print cue and Win 7 would not release it to the plotter. I bought an HP laptop not too long afterwards. It came with Win 7 Home Edition. I installed the same print driver on it and it worked just fine. I never could find an answer why it would not work on the desktop but would on the laptop. Ever since then I use the laptop for my print server and always, as Lew and others suggest, print to PDF first. That change alone has save me a ton of wasted paper and expense as I am able to check the PDF for all of those "extra lines" that I don't want before I print. Also saves cutting down a few trees.

 

Mike

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using PDF also gives an archive backup so you know exactly what you printed for the client

 

you can also email the PDF as needed

 

I use PDF to save website info as I find it

 

many other uses for PDF's

 

Lew

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