mikes616 Posted August 9, 2016 Share Posted August 9, 2016 When I recently upgraded to windows 10 from windows 7, I now have a major problem with my HP plotter. Any one else having problems??? X8 user. Thanks. Mark Link to comment Share on other sites More sharing options...
rlackore Posted August 9, 2016 Share Posted August 9, 2016 Have you installed Win10 drivers for the plotter? Have you checked the HP support site? Are the problems only when plotting from Chief? Have you tried deleting/re-installing the plotter? So many possibilities. Link to comment Share on other sites More sharing options...
Athenian_CAD Posted August 9, 2016 Share Posted August 9, 2016 https://www.chiefarchitect.com/support/article/KB-00085/troubleshooting-printing-issues.html Link to comment Share on other sites More sharing options...
HumbleChief Posted August 9, 2016 Share Posted August 9, 2016 My older HP110 no longer has Win 10 drivers or support. Which plotter do you have? You can always print to PDF first, which is what I am forced to do but prefer it anyway. Link to comment Share on other sites More sharing options...
mikes616 Posted August 9, 2016 Author Share Posted August 9, 2016 I spoke with technical support from Chief this morning and they told me HP does not have a driver for my old HP plotter designjet 500 that will work with windows 10. Link to comment Share on other sites More sharing options...
mikes616 Posted August 9, 2016 Author Share Posted August 9, 2016 I did try plotting it out from the saved pdf file but that won't work either. I have an HP Designjet 500 Link to comment Share on other sites More sharing options...
chief58 Posted August 9, 2016 Share Posted August 9, 2016 Mark check out a program called WinLine, I had the same problem with my hp500 and this program which is a print driver worked for me to be able to print on the hp500 before I retired it and you might be able to download a version to test it before you buy it, http://www.winline.com/downloadv8c.html Link to comment Share on other sites More sharing options...
mikes616 Posted August 9, 2016 Author Share Posted August 9, 2016 Ray, WinLine doesn't list Windows 10 as a supported system Link to comment Share on other sites More sharing options...
lbuttery Posted August 9, 2016 Share Posted August 9, 2016 Mike: try PDF again - it should work if not, try some of the other free PDF creator's PDF has many, many advantages - it is the way to go Lew Link to comment Share on other sites More sharing options...
mikes616 Posted August 9, 2016 Author Share Posted August 9, 2016 Ray, I went to the WinLine site and I see that they do have a version to support Windows 10 now and I installed it ( version 9). I just don't know how to configure it....or am I supposed to configure the plotter?? It still doesn't work but I see that the new plotter driver is set to "Manual" for the paper and I am using a roll plotter. Any thoughts?? Link to comment Share on other sites More sharing options...
chief58 Posted August 9, 2016 Share Posted August 9, 2016 been awhile since I used it, try when you go to print pick winline as your printer maybe like print pdf, not to sure you might want to contact them when I used it they were very helpful Link to comment Share on other sites More sharing options...
mikes616 Posted August 9, 2016 Author Share Posted August 9, 2016 I did try that but it didn't work. I sent them an email to their tech support. Thanks for the suggestion. Link to comment Share on other sites More sharing options...
Ridge_Runner Posted August 9, 2016 Share Posted August 9, 2016 I have an older HP 750 (now a 755CM). I had this same problem when I bought a new desktop a few years ago with Win 7 Pro 64-bit. Tried every print driver I could find; none worked. Someone on this forum pointed me to a generic HP driver. Installed it - no luck. It almost seemed like the print job was hung in the print cue and Win 7 would not release it to the plotter. I bought an HP laptop not too long afterwards. It came with Win 7 Home Edition. I installed the same print driver on it and it worked just fine. I never could find an answer why it would not work on the desktop but would on the laptop. Ever since then I use the laptop for my print server and always, as Lew and others suggest, print to PDF first. That change alone has save me a ton of wasted paper and expense as I am able to check the PDF for all of those "extra lines" that I don't want before I print. Also saves cutting down a few trees. Mike Link to comment Share on other sites More sharing options...
lbuttery Posted August 9, 2016 Share Posted August 9, 2016 using PDF also gives an archive backup so you know exactly what you printed for the client you can also email the PDF as needed I use PDF to save website info as I find it many other uses for PDF's Lew Link to comment Share on other sites More sharing options...
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