Kbird1

Yep nice Image as usual , but perhaps they lost something in the latest Update last week? ( I assume second pic is from an earlier version? ) Mick

True, it just another of those Time wasting things, that I personally think we should have control of in the Premier product..... I understand it in the Consumer software which is used mostly by HomeOwners, but not in Professional Software, with Users world wide, with Different Codes being applicable everywhere. Personally I would never want a 6 3/4" Riser so I am not sure why we are hardcoded to 17 treads ...or where Chief got 17 from for the hardcoding? M.

It is my experience that the 17 treads is hard coded too , I tried changing it to 16 ( to get 7 1/4" +/- Risers default ) but the Program always switches it back to 17, so I have to open and change it anyway.... not sure if this is related to no default Riser being able to be spec'd.....the Tread Depth seems to hold though..... Default New stair in Plan Mick.

Well this is a new one , I shot a backclipped camera , whole screen went black as Elev. opened and has stayed black, moving the camera did not help, so I saved the camera as a test and finally the elevation view came up..... This was in a clean plan from the default residential Template.... M.

My guess is your HD ARCH. Software does not have full editing rights in a full CA Premier file..... still strange you can't delete something. M.

Using you iPhone were you Are you saying stuff is shifting when you print to PDF? , ( going from Chopsaw's post....) I do see the shift now in the PDF..... yesterday I was looking for "Shadows" , not CAD Lines with a 3' offset.... One for TS for sure ...I have not seen that personally but am on a PC. M.

Not sure what you are seeing I am not Scott ? Tech. Support is done through your Digital Locker.... https://www.chiefarchitect.com/

Could be a bad something in the Library , you could test it by backing up your User Library ( Export it ) , then remove the User Library File and and let Chief remake the user library , next time it starts and see if it helps..... more info on User Library backups here : https://www.chiefarchitect.com/support/article/KB-00001/backing-up-chief-architect-content.html I am still getting the odd crash in 3D in Old Plans brought FWD into X13 , but am now mostly working on X13 Files. M.

Note that I am aware of , you can use Paint though.... short tutorial I made for tile last year: https://chieftalk.chiefarchitect.com/topic/24813-how-to-make-a-screen-grab-of-a-tile-into-a-tile-material-in-chief /?tab=comments#comment-200824

Not sure about the Warranties these days, (one reason to go Pro - 5 vs 3yr ) but I have not had any issues with any of my Samsung Evo 970's or 970 Evo+ models (500,1TB and 2TB) over the last 5-6 years. Might be some good deals on a 2TB if you wait for B.Friday? Amazon had a big sale on them last yr for BF or Xmas , so I grabbed a 2TB. M.

I switched to 472.47 Studio Drivers but the Issue persists for me 462.35 is a release from Windows Update? or perhaps your Laptop ManF. issued a OEM version with it ? I don't see it at Nvidia even for Laptops https://www.nvidia.com/Download/Find.aspx?lang=en-us M.

No , once Cloned everything is on the NVME instead , you then wipe the SSD and start using it for a DATA Drive for things not accessed often or need the speed of the NVME , which is pretty simple by relocating the Windows "Libraries" , which also removes most of the "hassle" you envision as Windows places the Files on D:\ but links to them just like before. Of course if budget is not an issue get the 2TB and still use the SSD as a DATA Drive, for example all things Chief/Biz. or put it in an enclosure to use as a fast USB3 external, I like and use the MediaSonic HDR-SU3 enclosure , all aluminum and up and running 5 mins after you open the box. I also highly recommend Macrium , I also use it to make Full image backups every 3 days to an Internal HDD. M.

You could Clone the 1TB Samsung SSD to a 1TB Samsung NVME like the 970 Plus and then use Windows abilities to move User Library Folders to the SSD eg My Documents, Pictures, Music, Videos. Been doing it for years myself , and since Chief's Data Folder is in My Documents I usually make a dedicated Folders on the faster NVME for the Undo and Temp Folders. You could also in addition add a 2 - 4TB internal HDD fairly Cheaply , going 4TB would also allow for Room to run backups too eg with Macrium Reflect. M.

Nov.10th 2021 DCH Desktop Studio Driver https://www.nvidia.com/download/driverResults.aspx/183577/en-us STD Desktop Studio Driver https://www.nvidia.com/download/driverResults.aspx/183578/en-us New Studio Drivers Today..... Mick

Please send in a Report and a Plan / Layout if possible , Tech. Support has Checked the Thread and my Video now and are hoping for more reports so the Development Team can look at them. TS has said they are using Nvidia Driver Version 471.96 when I asked, and we could try it or the very latest Drivers as well, but they are not sure it will help. Added : Link to my Nvidia Drivers Thread if anyone want to try different Versions..... https://chieftalk.chiefarchitect.com/topic/16205-nvidia-drivers-updated/ Mick. T.S. REPLY : Hi Mick I'm currently using driver version 471.96 from August, but you could try updating to the latest 496.49 driver to see if there is any difference.Thank you for the information and for attaching those files. I'll submit what you've given me here to our Development department. Also, thank you for encouraging the other users to submit their information, it'll hopefully help the Development department address this issue sooner rather than later.

Eric is likely right , if you weren't getting the dropdown after clicking insert macro.... ie small bug others have not found yet.... M.

Seems to be working fine here , so I am not sure why it not there , you are using Chief Premier X13 correct? would be good if you do your Forum Signature so People at least know what software you are using.... How too.... https://chieftalk.chiefarchitect.com/topic/18908-signature-here-at-chief-talk/?tab=comments#comment-155662 Mick

Nov. 10th. 2021 Updated : see 1st Post for PDF. Mick.

Doug , you uploaded the wrong plan.....

Tech Support has replied , they could not reproduce the Issue on there 1080 , so I have also sent in a Test Layout and Plan. They also wanted a copy of Chief Message Log and a System Log , theses KB Articles tell you how to do that and add them you your Reports. These articles go over how to find and attach copies of those files:https://www.chiefarchitect.com/support/article/KB-02908/locating-the-message-log.htmlhttps://www.chiefarchitect.com/support/article/KB-01867/finding-information-about-your-system.html

Thanks for letting everyone know .... you might want to post over the answer for others over on Hometalk too.... Reference Number: KB-03125 https://www.chiefarchitect.com/support/article/KB-03125/troubleshooting-error-messages-associated-with-the-program-s-data-folder.html normally you would be better posting questions on HomeTalk not Chieftalk as we have no experience in your version of the software here.... Hometalk https://hometalk.chiefarchitect.com/ Mick.

I have reported this issue to Tech. Support , and I would advise the readers of the Thread to do the same, so it is hopefully fixed in X13 and we don't have to wait for X14. Mick.

In X12 you can also Reframe individual Roof Planes by selecting them and use the Build Framing for selected Item Icon...... ( works for walls too ) Might want to do your Sig. too , then you won't have to remind everyone you are on X12 each time..... How to : https://chieftalk.chiefarchitect.com/topic/18908-signature-here-at-chief-talk/?tab=comments#comment-155662

Sounds like the culprit to me too ...... make sure it is enabled/On.

Yes , I was just trying to think of another reason the layout may not look correct if it wasn't the Known Text Issue. I think the Text issue maybe related to the number of Pixels (ppi) rather than resolution of different monitors, but it seems Chief can not fix it as it has been around for 2-3 verions now. M.