Lighthouse 4 Posted October 24, 2020 I finally bit the bullet and upgraded from x10 to x12. I got an email receipt with a link to my digital locker. However, the option to download x12 does not appear in the locker. Does it take a while? Am I missing something? I hit upgrade, but it upgraded free x11 ,not x12. thanks Share this post Link to post Share on other sites
solver 1581 Posted October 24, 2020 Don't forget to update your signature This is what you should see. When you click Download, you should see downloads for X10 and X12. Share this post Link to post Share on other sites
Lighthouse 4 Posted October 24, 2020 Hi Eric, Thanks for the reply. Please see attached Share this post Link to post Share on other sites
solver 1581 Posted October 24, 2020 Did your email mention possible delays if done outside normal business hours? I'd check tomorrow and call Chief Monday if it does not show up Monday morning. Share this post Link to post Share on other sites
Lighthouse 4 Posted October 24, 2020 yeah, I was hoping in this digital era that a human being didn't have to be involved in something like this. of course, I could have decided to upgrade during the workweek, but that would have been easy... Share this post Link to post Share on other sites
Chopsaw 638 Posted October 24, 2020 Let us know how it goes as I am not sure we actually got an answer last time this situation came up. Share this post Link to post Share on other sites
Mark3D 39 Posted October 25, 2020 I am pretty sure i have seen chief reply on forum with this question and they said upgrades are done manualy so my guess would be after weekend 1 Share this post Link to post Share on other sites
Lighthouse 4 Posted October 25, 2020 it must be more complicated than one would think. Maybe someday you will be able to order things from an online store after hours. Hey Amazon, there's an idea for you! Share this post Link to post Share on other sites
Alaskan_Son 2474 Posted October 25, 2020 3 hours ago, Lighthouse said: I finally bit the bullet and upgraded from x10 to x12. I got an email receipt with a link to my digital locker. However, the option to download x12 does not appear in the locker. Does it take a while? Am I missing something? I hit upgrade, but it upgraded free x11 ,not x12. thanks Try downloading X11 first and then see what happens. Share this post Link to post Share on other sites
Kiwideziner 37 Posted October 25, 2020 I did the x10 to x12 upgrade it had to be done manually but was pretty quick , but not a weekend. Share this post Link to post Share on other sites
Alaskan_Son 2474 Posted October 25, 2020 ...Or maybe just download the free trial and then enter your key to upgrade it to a registered version. Share this post Link to post Share on other sites
Lighthouse 4 Posted October 26, 2020 well, I have to take back my snide comments. I spoke to them today and they said they have to do it manually, but it turns out that I had a free upgrade to X11 so the cost to go to X12 was much lower. So worth the wait. I must learn patience. 1 Share this post Link to post Share on other sites
Ridge_Runner 127 Posted October 26, 2020 4 hours ago, Lighthouse said: I must learn patience. Not for the faint of heart! Share this post Link to post Share on other sites