upgraded, but does not appear in digital locker


Lighthouse
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I finally bit the bullet and upgraded from x10 to x12.  I got an email receipt with a link to my digital locker.  However, the option to download x12 does not appear in the locker.  Does it take a while?  Am I missing something?  I hit upgrade, but it upgraded free x11 ,not x12.

 

thanks

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3 hours ago, Lighthouse said:

I finally bit the bullet and upgraded from x10 to x12.  I got an email receipt with a link to my digital locker.  However, the option to download x12 does not appear in the locker.  Does it take a while?  Am I missing something?  I hit upgrade, but it upgraded free x11 ,not x12.

 

thanks

Try downloading X11 first and then see what happens. 

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well, I have to take back my snide comments.  I spoke to them today and they said they have to do it manually, but it turns out that I had a free upgrade to X11 so the cost to go to X12 was much lower.  So worth the wait.  I must learn patience.

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