DerekPedersen

Hello John, Thank you for the question and for being a "Chief evangelist"!!!. We don't currently offer a customer referral program, however I will bring up your request for future consideration. Thanks again for posting the question and for being a Chief Architect customer. Kind regards, Derek Pedersen Chief Architect Software

This is correct. If your legacy SSA expires you still have access to a perpetual license of Chief Architect. The version you have access to is the current version as of the date of expiration. Kind regards, Derek Pedersen Chief Architect Sales

Hello, The trial version will switch to X15 upon the official release of the version. I expect the official release to be toward the end of March or beginning of April. Kind regards, Derek Pedersen Chief Architect Software

Hello, Thank you for the question. The seller will need to contact our Customer Service directly. Customer Service will provide the seller with the necessary form and the license transfer fee. The transfer fee varies depending on the history of the license and can range from $100 up to $900+. The license transfer fee must be paid, and the License Transfer Form must be signed by both parties before the software license can change ownership. Note that SSA is not transferrable. If you would like SSA, you would need to purchase it separately through an SSA renewal (if qualifies) or by upgrading. Let us know if you have any questions. Kind regards, Derek Chief Architect Sales

Hello PDX, My name is Derek, and I work in the Chief Architect Sales Department. I would be happy to answer any questions you may have. I can also create an online meeting where I can share my screen and provide a live demonstration of Chief Architect. I have sent you an email message with my contact information. Kind regards, Derek Pedersen Chief Architect Sales

Lauren, I tried to call you on the two phone numbers we have and both were busy. I would like to see if I can help. Please call me direct at 208-292-3414 when you have a few minutes. Kind regards, Derek Pedersen Chief Architect Software

Hello Brett, There are hundreds of CAD details in the Chief Architect library that have text with arrows describing various sections. You will find the CAD details in the 'Core Catalogs>CAD Blocks>CAD Details.' You will find other text notes and legends there too. There is also a bonus library you can download from our website. https://www.chiefarchitect.com/3d-library/index.php?r=site/detail/764 If there is text you frequently use in your plans, you can create a CAD detail page in the Project Browser of your Template. You can also save the text or a CAD block to the library for quick use in future plans. There are also great suggestions from the other users above, but thought I would add some other options. The bottom like is that there are lots of ways to efficiently reuse text within the same plan or in new plans. Feel free to reach out to us with any questions. Kind regards, Derek Chief Architect Software

Hello, Thank you for the question. Upgrade orders that are placed outside of business hours will be processed on the next business day (upgrade orders placed on the weekend are processed on Monday). New license and rental purchases are fully automated and get fulfilled immediately. Kind regards, Derek Pedersen Chief Architect Software

Hello Anne, I am sorry you have having trouble with sending email. I have checked our systems and sent test messages from outside source and things are checking out ok on our end. There may have been a glitch somewhere. We are in the office Monday-Friday from 7AM to 5PM Pacific Time and our number is 208-292-3400. Here are 2 email addresses you can use to contact sales via email. sales@chiefarchitect.com chief-architect@chiefarchitect.com Kind regards, Derek Pedersen Chief Architect Software

You can post in the Seeking Services section on the forum or look at the Offering Services to connect with other Chief Architect users. Kind regards, Derek Pedersen Chief Architect Software

A few weeks ago, we had an opportunity to work one-on-one with @Bella Domicile. In the training session, the topic of adding a decorative toe to a vanity cabinet came up. Bella Domicile provided a hand drawing as an example of what they were looking to accomplish. We worked together to create the vanity and then put the finished vanity into a bathroom scene. We used the Chief Architect Raytrace feature to create a final rendering. If you are interested in how this vanity was put together, download the attached Chief Architect library file and import it into Chief Architect. You can place the vanity into a plan and explode the architectural block, so that you can examine the individual components and settings that went into creating the vanity. Going from hand drawn to a 3D model can bring the design to life and give your customer a whole different experience. If you need a certified trainer to help you with a design element in Chief Architect, contact our team at 208-292-3400. We’re here to help! To lean more about Bella Domicile visit them at belladomicile.com/ Vanity-X10.calibz

Thank you for the question. By default we provide the most current released version of Chief Architect. So, you would get X10 with your approved student application. Feel free to contact sales with any questions at 208-292-3400. Kind regards, Derek Chief Architect Sales

Thank you for the posting your request. I have sent this to our team for evaluation. In the future feel free to send an email to suggestions@chiefarchitect.com if you have particular feature requests or ideas for Chief Architect. Thanks again! Kind regards, Derek Chief Architect Sales

Chief Architect released an X9 update today. The update version is 19.3.1.8 and includes a simple wording change in the "Help" menu. "Deactivate" has been changed to "Manage License" in the menu list. The function of the command remains the same in that it allows you to manage switching the software license between your computers.

Hello, Thank you for your interest in Chief Architect Software. You can download the trial version on your other computer and use the same key that you saved to register the trial on the second computer. If you still have access to the trial email we sent you, just click on the link in the email to begin the trail version download. If you have any trouble feel free to contact us in sales. You can email sales@chiefarchitect.com or call us at 208-292-3400. Kind regards, Derek Chief Architect Sales