DerekPedersen

Hello John, Thank you for the question and for being a "Chief evangelist"!!!. We don't currently offer a customer referral program, however I will bring up your request for future consideration. Thanks again for posting the question and for being a Chief Architect customer. Kind regards, Derek Pedersen Chief Architect Software

This is correct. If your legacy SSA expires you still have access to a perpetual license of Chief Architect. The version you have access to is the current version as of the date of expiration. Kind regards, Derek Pedersen Chief Architect Sales

Hello, The trial version will switch to X15 upon the official release of the version. I expect the official release to be toward the end of March or beginning of April. Kind regards, Derek Pedersen Chief Architect Software

Hello, Thank you for the question. The seller will need to contact our Customer Service directly. Customer Service will provide the seller with the necessary form and the license transfer fee. The transfer fee varies depending on the history of the license and can range from $100 up to $900+. The license transfer fee must be paid, and the License Transfer Form must be signed by both parties before the software license can change ownership. Note that SSA is not transferrable. If you would like SSA, you would need to purchase it separately through an SSA renewal (if qualifies) or by upgrading. Let us know if you have any questions. Kind regards, Derek Chief Architect Sales

Hello PDX, My name is Derek, and I work in the Chief Architect Sales Department. I would be happy to answer any questions you may have. I can also create an online meeting where I can share my screen and provide a live demonstration of Chief Architect. I have sent you an email message with my contact information. Kind regards, Derek Pedersen Chief Architect Sales

Lauren, I tried to call you on the two phone numbers we have and both were busy. I would like to see if I can help. Please call me direct at 208-292-3414 when you have a few minutes. Kind regards, Derek Pedersen Chief Architect Software

Hello Brett, There are hundreds of CAD details in the Chief Architect library that have text with arrows describing various sections. You will find the CAD details in the 'Core Catalogs>CAD Blocks>CAD Details.' You will find other text notes and legends there too. There is also a bonus library you can download from our website. https://www.chiefarchitect.com/3d-library/index.php?r=site/detail/764 If there is text you frequently use in your plans, you can create a CAD detail page in the Project Browser of your Template. You can also save the text or a CAD block to the library for quick use in future plans. There are also great suggestions from the other users above, but thought I would add some other options. The bottom like is that there are lots of ways to efficiently reuse text within the same plan or in new plans. Feel free to reach out to us with any questions. Kind regards, Derek Chief Architect Software

Hello, Thank you for the question. Upgrade orders that are placed outside of business hours will be processed on the next business day (upgrade orders placed on the weekend are processed on Monday). New license and rental purchases are fully automated and get fulfilled immediately. Kind regards, Derek Pedersen Chief Architect Software

Hello Anne, I am sorry you have having trouble with sending email. I have checked our systems and sent test messages from outside source and things are checking out ok on our end. There may have been a glitch somewhere. We are in the office Monday-Friday from 7AM to 5PM Pacific Time and our number is 208-292-3400. Here are 2 email addresses you can use to contact sales via email. sales@chiefarchitect.com chief-architect@chiefarchitect.com Kind regards, Derek Pedersen Chief Architect Software

You can post in the Seeking Services section on the forum or look at the Offering Services to connect with other Chief Architect users. Kind regards, Derek Pedersen Chief Architect Software

A few weeks ago, we had an opportunity to work one-on-one with @Bella Domicile. In the training session, the topic of adding a decorative toe to a vanity cabinet came up. Bella Domicile provided a hand drawing as an example of what they were looking to accomplish. We worked together to create the vanity and then put the finished vanity into a bathroom scene. We used the Chief Architect Raytrace feature to create a final rendering. If you are interested in how this vanity was put together, download the attached Chief Architect library file and import it into Chief Architect. You can place the vanity into a plan and explode the architectural block, so that you can examine the individual components and settings that went into creating the vanity. Going from hand drawn to a 3D model can bring the design to life and give your customer a whole different experience. If you need a certified trainer to help you with a design element in Chief Architect, contact our team at 208-292-3400. We’re here to help! To lean more about Bella Domicile visit them at belladomicile.com/ Vanity-X10.calibz

Thank you for the question. By default we provide the most current released version of Chief Architect. So, you would get X10 with your approved student application. Feel free to contact sales with any questions at 208-292-3400. Kind regards, Derek Chief Architect Sales

Thank you for the posting your request. I have sent this to our team for evaluation. In the future feel free to send an email to suggestions@chiefarchitect.com if you have particular feature requests or ideas for Chief Architect. Thanks again! Kind regards, Derek Chief Architect Sales

Chief Architect released an X9 update today. The update version is 19.3.1.8 and includes a simple wording change in the "Help" menu. "Deactivate" has been changed to "Manage License" in the menu list. The function of the command remains the same in that it allows you to manage switching the software license between your computers.

Hello, Thank you for your interest in Chief Architect Software. You can download the trial version on your other computer and use the same key that you saved to register the trial on the second computer. If you still have access to the trial email we sent you, just click on the link in the email to begin the trail version download. If you have any trouble feel free to contact us in sales. You can email sales@chiefarchitect.com or call us at 208-292-3400. Kind regards, Derek Chief Architect Sales

Hello, Thank you for the question. Yes, Chief Architect supports the export an .stl file that is typically used for 3D printing purposes. Feel free to contact us in sales if you have any questions. 208-292-3400 or sales@chiefarchitect.com Kind regards, Derek Chief Architect Sales

Hello Stacey, Thank you for the post. We do have some financing options that may be a fit for you. Please contact me directly for more information. You can phone direct at 208-292-3414 or email Derek@chiefarchitect.com . Kind regards, Derek Chief Architect Sales

Tim, Wow, thank you for the kind words and for passing on your experience with the software. It's great to hear your success story and we look forward to serving you for the next 17 years! Thanks again and thank you for being a Chief Architect customer. Kind regards, Derek Chief Architect Sales

Hello Paul, Thank you for your recent purchase and for the post. Your understanding of how the security operates is spot. You can deactivate by clicking Help>Deactivate in the program or you can log into your online account and deactivate. Something that may help in managing the license is when you are finished on a given computer, instead of closing the software, Click "deactivate" which will both close and deactivate the software. This will always leave the software in an active state, so that you can launch Chief Architect wherever you go next. I hope this helps. Kind regards, Derek Chief Architect Sales

Hello, I am not aware of a tutor in your specific area, but Chief Architect does offer one-on-one training via webinar screen sharing. You will find more information about this service here. http://www.chiefarchitect.com/training/personal-training.html Derek Chief Architect Sales

Hello Misty, Thank you for the question. There is a default setting for the automatic living area calculation. You can find this by clicking on "Default Settings">"Plan" and in this dialog box at the bottom you will see "Living Area". You can select "Surface" to get the inside surface or select "Main Layer" to get a calculation for the outside of framing. For catalog downloads, there are both free and SSA catalogs. You can download any catalogs labeled free into the trial version. Here is a link to the 3D library. http://3dlibrary.chiefarchitect.com/index.php?r=site/library&reset=true The image you have as an example is a combination of a raytraced dollhouse view and a photograph of a printed plan. The raytrace is then superimposed on top of the image of the plan in a photo editing software. I hope this helps. Kind regards, Derek Chief Architect Software

Hello, Open your defaults and expand the "dimensions" category. Then open "Dimensions" and click the "Edit" button. Select the "Primary Format" panel and change units to inches. Alternatively, If you are using the Premier version you change your Annotation Set to "NKBA Annotations" (this is a dropdown menu in your top tool bar). If you haven't already, there is a free "Quick Start" training class that will cover defaults in detail. Here is a link to the class. http://video.chiefarchitect.com/?search=quick+start You will also find hundreds of how-to videos here. http://video.chiefarchitect.com/ I hope this helps. Kind regards, Derek Chief Architect Sales

Hello Liz, Thank you for your interest in Chief Architect. We have many training resources for learning the software. When you purchase you get access to all of our training videos (over 600 videos), an online knowledge base of how to articles and technical support can call or use the online support center. There are additional training options that include webinar training classes, physical classroom training and one-on-one personal training done via webinar. You can find information about these resources by following the links below. Online videos: http://video.chiefarchitect.com/ Knowledge base: http://www.chiefarchitect.com/support/database.html Training resources: http://www.chiefarchitect.com/training/ Feel free to call our sales department with any questions. 208-292-3400 Derek Chief Architect Sales

Hello Mark, The system you have described meets or exceeds our recommended (as opposed to minimum) system requirements. What you have been told in terms of a graphics card rather than integrated graphics is correct. Having a quad core rather than dual core will give you better raytrace speeds but would not necessarily boost everyday performance, so I would consider the quad core more carefully if you are raytracing frequently. In general, having more RAM is good, but going above 8GB of RAM may not be necessary if you are not running several different programs at the same time. I hope this helps. You may get more feedback from users here with their own personal experience. Derek Chief Architect Sales

Thank you for the feedback. We will look at improving this communication. Regards, Derek Chief Architect Sales