crazytrajan Posted December 29, 2015 Share Posted December 29, 2015 I got the program for Christmas and I was wondering what it ment . when I open Chief architect program this notification appears on the bottom left corner it says "SSA expires on 12\7\2016" What does it mean? Link to comment Share on other sites More sharing options...
facer_03 Posted December 29, 2015 Share Posted December 29, 2015 Use following link: http://www.chiefarchitect.com/search/?q=ssa Check out: Link to comment Share on other sites More sharing options...
DRAWZILLA Posted December 29, 2015 Share Posted December 29, 2015 Did you actually buy it from Chief or a 3rd party? 1 Link to comment Share on other sites More sharing options...
crazytrajan Posted December 30, 2015 Author Share Posted December 30, 2015 So what does SSA really do? Link to comment Share on other sites More sharing options...
crazytrajan Posted December 30, 2015 Author Share Posted December 30, 2015 Do I have to renew the program when it expires? Link to comment Share on other sites More sharing options...
Joe_Carrick Posted December 30, 2015 Share Posted December 30, 2015 No, but if you renew the SSA you will get the following version at no extra cost. BTW, since your SSA doesn't expire until next December you will get X8 (late January or early February). Link to comment Share on other sites More sharing options...
Canuck Posted December 30, 2015 Share Posted December 30, 2015 It means that if you have this many questions about your Support and Software Assurance, you'll be part of SSA for a long time to come. As others have said, read the site and get to know what the support offers. It's a good service just for the upgrades and catalog. Link to comment Share on other sites More sharing options...
country Posted December 30, 2015 Share Posted December 30, 2015 Part of SSA is priority tech support. I had a problem yesterday, called in, got the help I needed and was back working in 5 minutes. I thought that was pretty great service! Link to comment Share on other sites More sharing options...
Tim_Houston Posted December 30, 2015 Share Posted December 30, 2015 Part of SSA is priority tech support. I had a problem yesterday, called in, got the help I needed and was back working in 5 minutes. I thought that was pretty great service! To be clear, SSA is for technical support for bugs and software issues, not for help using the software's features. Link to comment Share on other sites More sharing options...
ComputerMaster86 Posted December 30, 2015 Share Posted December 30, 2015 Support and Software Assurance (SSA) appears to be well worth money considering you get access to all the online library content (both newly added and existing libraries), ability to download and upgrade to the newest version of Chief Architect at no extra cost and priority technical support. If your SSA runs out and you don't renew it, you will not get access to the things I just mentioned. SSA also allows you to get a discount if you join any of CA's pay-to-attend online training webinar's. Link to comment Share on other sites More sharing options...
country Posted December 30, 2015 Share Posted December 30, 2015 To be clear, SSA is for technical support for bugs and software issues, not for help using the software's features. "Tech support", as you say, is for technical issues. Training videos, etc. for SSA are also well worth the investment. Link to comment Share on other sites More sharing options...
dshall Posted December 30, 2015 Share Posted December 30, 2015 "Tech support", as you say, is for technical issues. Training videos, etc. for SSA are also well worth the investment. So so true. Immediate support for any issues is well worth the 500.00 cost of SSA. If you don't use it, it is even more valuable. Oh...... Mon Cherie, how are you? Link to comment Share on other sites More sharing options...
DRAWZILLA Posted December 30, 2015 Share Posted December 30, 2015 So so true. Immediate support for any issues is well worth the 500.00 cost of SSA. If you don't use it, it is even more valuable. Oh...... Mon Cherie, how are you? I'm doing good Sweetie btw SSA is $445 until Jan 12th Link to comment Share on other sites More sharing options...
country Posted December 30, 2015 Share Posted December 30, 2015 Believe me, SSA is considerably more money right now in Canada and Australia, but still worth every penny IMHO. (As a side note, I'm doing great and our Christmas dinner was enhanced with help from "Mrs. Perry" aka Baking Nana.) Link to comment Share on other sites More sharing options...
dshall Posted December 30, 2015 Share Posted December 30, 2015 I'm doing good Sweetie btw SSA is $445 until Jan 12th Nuts, I thought it was Mon Cherie who was calling me sweetie...... Link to comment Share on other sites More sharing options...
country Posted December 30, 2015 Share Posted December 30, 2015 Obviously Perry knows you better than me:-) Link to comment Share on other sites More sharing options...
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