Activation


jorgearaya
 Share

Recommended Posts

We ran into an issue activating two different licenses, here's the scoop:

Issue: We use to separate licenses for our work.
User A using license A
User B needs to use license A
User B deactivates license from user A
User B activates license A on his station.
User A needs to work on another project, but, user B is now using the license (A) that was activated on User's A station.
User A opens Chief and gets the Product Activation Window.
Enters License B to activate Chief
Chief sends an error message saying the license is active in another computer.
How do we Clear User A's station after being "deactivated" by User B?
Product Activation shows "Current Key" as User A license
Even after entering License B into User A.
A license deactivation message appears.

Link to comment
Share on other sites

4 hours ago, jorgearaya said:

We ran into an issue activating two different licenses, here's the scoop:

Issue: We use to separate licenses for our work.
User A using license A
User B needs to use license A
User B deactivates license from user A
User B activates license A on his station.
User A needs to work on another project, but, user B is now using the license (A) that was activated on User's A station.
User A opens Chief and gets the Product Activation Window.
Enters License B to activate Chief
Chief sends an error message saying the license is active in another computer.
How do we Clear User A's station after being "deactivated" by User B?
Product Activation shows "Current Key" as User A license
Even after entering License B into User A.
A license deactivation message appears.

 

I must be missing something.  Is it really just User A and B or are there users C, D, etc.  You only mention 2 users and 2 licenses but if that's truly the case, there would seem to be no point in switching licenses back and forth.  Are you perhaps not telling the whole story?

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share