basilbabaa Posted August 19, 2023 Share Posted August 19, 2023 Installed X15 for the first time today. I am unable to update but a few catalogs at a time. I even tried deleting and reinstalling catalogs but they still show that they require an update in the interface after removing and re-installing. However, X15 will not process more than 4 updates at a time before failing. My X14 updates in mass just fine. Is this a bug? See video clip: https://www.loom.com/share/8dc09b9472754b1f85d0ae2b0df771dd?sid=5a042059-4d8f-4c7f-9fde-3676dd64c4c5 Link to comment Share on other sites More sharing options...
Chopsaw Posted August 19, 2023 Share Posted August 19, 2023 There may be still a few issues with the new system. I tried a manufacture update the old way today and got this error message. Not sure what it means ? Link to comment Share on other sites More sharing options...
5FT-20Designs Posted August 20, 2023 Share Posted August 20, 2023 @Chopsaw Looks like the same error I got a while back. If you already have the catalog in your library, delete it and try again. X15 doesn’t like duplicates. 1 Link to comment Share on other sites More sharing options...
DBCooper Posted August 20, 2023 Share Posted August 20, 2023 You might want to check out this tech article: https://www.chiefarchitect.com/support/article/KB-02772/troubleshooting-library-download-issues.html If that doesn't help, then I would call tech support on monday. Link to comment Share on other sites More sharing options...
Kbird1 Posted August 22, 2023 Share Posted August 22, 2023 On 8/19/2023 at 3:18 PM, Chopsaw said: There may be still a few issues with the new system. I tried a manufacture update the old way today and got this error message. Not sure what it means ? I get this on almost every install of a catalogue, and think it is an erroneous error message as the Catalogues install just fine since I did the Laborious Fix in this Thread. Read from Here Down........ https://chieftalk.chiefarchitect.com/topic/39045-x15-catalog-update-error-catalog-could-not-be-found-on-the-server/?do=findComment&comment=295429 5FT-20 is correct above ......... https://chieftalk.chiefarchitect.com/topic/39045-x15-catalog-update-error-catalog-could-not-be-found-on-the-server/?do=findComment&comment=295444 The Fix with the Help of Support https://chieftalk.chiefarchitect.com/topic/39045-x15-catalog-update-error-catalog-could-not-be-found-on-the-server/?do=findComment&comment=295586 Mick Link to comment Share on other sites More sharing options...
Chopsaw Posted August 22, 2023 Share Posted August 22, 2023 21 minutes ago, Kbird1 said: Read from Here Down........ Thanks @Kbird1 Link to comment Share on other sites More sharing options...
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