Kbird1 Posted April 21, 2020 Share Posted April 21, 2020 just wondering if anyone else is get the Error messages in the Latest version , have tried a Reboot and then install straight away but no help this time... ( I got the update message this afternoon) 1 Link to comment Share on other sites More sharing options...
DRAWZILLA Posted April 21, 2020 Share Posted April 21, 2020 MINE INSTALLED OK Link to comment Share on other sites More sharing options...
Kbird1 Posted April 21, 2020 Author Share Posted April 21, 2020 4 minutes ago, DRAWZILLA said: MINE INSTALLED OK Thanks P. ...just my usual luck then Link to comment Share on other sites More sharing options...
Dermot Posted April 21, 2020 Share Posted April 21, 2020 Try rebooting again, redownloading the installer, and running without virus protection turned on. Also, see this help article for more info: https://www.chiefarchitect.com/support/article/KB-00214/troubleshooting-installation-problems.html If all else fails, then please contact our technical support department. Link to comment Share on other sites More sharing options...
MarkMc Posted April 21, 2020 Share Posted April 21, 2020 I always have to copy msi files to the desktop to get them to work some setting somewhere I always forget to look for. Link to comment Share on other sites More sharing options...
Kbird1 Posted April 21, 2020 Author Share Posted April 21, 2020 2 hours ago, Dermot said: Try rebooting again, redownloading the installer, and running without virus protection turned on. I have downloaded it several times with no joy. I am using Windows Defender and I am not sure if it can be Disabled like other AnitVirus Solutions but will look into it. Thx. 1 hour ago, MarkMc said: I always have to copy msi files to the desktop to get them to work some setting somewhere I always forget to look for. Will give it a try , have not heard of this issue before. This made me think maybe Win10 is labelling it Blocked when downloaded so will look at that too.... Mick Link to comment Share on other sites More sharing options...
Kbird1 Posted April 21, 2020 Author Share Posted April 21, 2020 Unfortunately neither Unblocking it or running from the Desktop helped , so will look into Windows Defender a bit more.... And here are the Update Notes if someone needs them, they were offered when I used the Chief Update message Login but not on subsequent Visits to my Locker for some reason.... chief-architect-x12-update1-notes.pdf Link to comment Share on other sites More sharing options...
BrianBeck Posted April 21, 2020 Share Posted April 21, 2020 Mick, A quick google search indicates those error codes have to do with a permissions issue either with the Windows Temp folder or the c:\Windows\Installer folder. I would do search on those msi error codes and try a couple of the suggested fixes. Link to comment Share on other sites More sharing options...
Kbird1 Posted April 21, 2020 Author Share Posted April 21, 2020 17 minutes ago, BrianBeck said: Mick, A quick google search indicates those error codes have to do with a permissions issue either with the Windows Temp folder or the c:\Windows\Installer folder. I would do search on those msi error codes and try a couple of the suggested fixes. Thanks Brian appreciate it, I thought they were Chief Error Messages, ( why I posted here) not Windows .msi Errors , so didn't even think to do a google search on them. I get one error straight after the other so it maybe both the folders you indicated......not sure how the Permissions were changed though..... thanks. M. Link to comment Share on other sites More sharing options...
Kbird1 Posted April 21, 2020 Author Share Posted April 21, 2020 Update : All is well in the (Chief) Universe Again : ) thanks Brian.... it appears it was indeed a permissions Issue on the C:Windows\Temp folder even though Administrators had full control already, once I added myself and gave myself Full control it worked. ( I also did the C:\Windows\Installer Folder just in case) FYI : the downloaded .msi does not allow itself to be "run as Administrator" via right click and Win10 automatically "blocked" the download. There are a number of write-ups online for Help but these two were helpful : https://kb.foxitsoftware.com/hc/en-us/articles/360040660391-Fix-Error-2502-and-2503-while-installing-or-uninstalling https://winaero.com/blog/fix-msi-installer-errors-2502-and-2503-in-windows-10-windows-8-1-and-windows-7/ Mick. Link to comment Share on other sites More sharing options...
Kbird1 Posted June 17, 2020 Author Share Posted June 17, 2020 Same Issue again with 22.2.0.55 that came out today..... will report back if the same Fix works... *** it did. The Updates Notes for those that need them..... chief-architect-x12-update-notes3.pdf M. Link to comment Share on other sites More sharing options...
Kbird1 Posted April 20, 2021 Author Share Posted April 20, 2021 I'm still having Issues with this , and though not a "Chief Problem" since it effects ALL installs and uninstalls, but today it was Chief in particular, but I found that Microsoft has a Tool / Troubleshooter for helping with this Issue too, which did the uninstall off the Old Computer fine today https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d M. Link to comment Share on other sites More sharing options...
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