unable to install hasp 2.17 dongle for chief 10

[TROOTHSEEKER]

I have had to reinstall chief 10 on another computer and am unable to get a driver for the Hasp 2.17 dongle and therefore can't use the program.  Is there a new dongle?  Please help!  I'm using win 10 pro.  All of the video's run just fine.

thank you

[MoeGia]

I was able to get my version 10 dongle to install on my laptop but could never get it to install on my desktop (both running Windows 10 pro).  I'm not sure what the voodoo magic was but I suspect it was the sequence of installation.  You could try to restore your computer to pre-version 10 installation and try to install the dongle first, the version 10.

[lbuttery]

sorry, but no new dongle

 

ver 10 is 12 versions ago ...

 

also don't forget to install the ver 10.08a or .08b update

 

your best bet is to buy an older PC to run Chief on

 

or buy a newer version of Chief - maybe HD PRO that runs on Win 10

 

if you check Ebay you can find older versions of Chief - I would recommend X4 or later

be sure to verify with CA that it is a valid license before buying

if the seller is honest they will cooperate

 

Lew

[Bob_Medvetz]

Have you reviewed the following?

https://www.chiefarchitect.com/support/article/KB-00569/troubleshooting-hardware-lock-issues.html

I am running ver 10 on my desktop with Windows 10 with no issues.

[lbuttery]

Bob:

 

I think it can - but will it on all PC's etc 

also depends on the skill level of the user

 

Lew

[DavidJPotter]

My solution is to dual boot Windows XP x32 and Windows 10 x64 on separate hard drives. When I need to use antique software like Chief versions 7-10, I boot into XP where they were natively created to run, including their dongles. I have never tried to install antique software in Windows 10.

 

DJP

[BobbyS]

November 2020

 

This is an old thread but maybe this will help someone.

 

 

Had a hard drive crash and had to reinstall Chief Ver 10.0 in a fresh install of Windows 10, latest version 1004 with all current updates through November 2020. Yes Chief Architect Version 10/10.08 still works and I am too cheap and hardly use it enough to justify any upgrade. After installing version 10.0 from my saved installation files, Windows 10 would not allow me to open the Chief Architect program as the User Account Control (UAC) security stopped the program from opening. I had to go into Registry Edit and turn UAC off (note many online articles as how to do this and turn it on and off). After the install of Chief Architect 10.0, the program could not find the HASP key. Took a while but I found the following to get new hasp key drivers. I suggest deleting all old Hasp Key drivers (mine were Aladin files/drivers) prior to installing the new downloaded files/drivers (which will be Sentinel). Once I got the Hasp Key recognized I updated to 10.08 and Chief 10.08 works as normal..

 

Go to step 3 for the file to download the drivers. Please uninstall any old drivers first. You may need to insert the hasp key for the files/drivers to show in Control Panel/Device Manager/USB controllers to uninstall them.

 

1.  Went to site: Thales Customer Support Portal at: https://supportportal.gemalto.com/csm/?id=portal_home_page
then using their search look for the following: hasp driver chief architect

2.  That search will lead to the following page:

https://supportportal.gemalto.com/csm/?id=kb_search&q=hasp drivers chief architect

where you will look for: Sentinel HASP/LDK Windows GUI Run-Time-Installer 8.13

3.  This is the download site for the driver:  

 

There no spaces in this address. This thread would not allow word wrap for the long string.

 

https://supportportal.gemalto.com/csm/?sys_kb_id=61fb0ee1dbd2e78cfe0aff3dbf9619ab&id=kb_article_view&sysparm_rank=21&sysparm_tsqueryId=957514cbdb9ce41080b234523996196e
 

 

The following is the file description needed:

Sentinel® LDK and Sentinel HASP® Run-time Environment Installer GUI for Windows
Refer to the Readme file included in the package for details.
 
MD5 (Sentinel_LDK_Run-time_setup.zip) = 2b9a4dc20e6acc32cc9e4636b1d5eafa
   

Sentinel HASP/LDK Windows GUI Run-Time-installer 8.13 after being installed and then checking Device Manager under Universal Serial Bus controllers shows:

Sentinel USB Key
Sentinel HL Key
Sentinel USB Key

all three show the driver version is actually 7.92.0.0 with a date of 03/29/2019

 

Hope this helps.

Bob Schroeder

Sarasota, FL

rschroeder@comcast.net

[mthd97]

Hi Bob, this information may help me with my problem. Thanks you for posting this information.

 

I was able to install version 10 on my windows 7 PC that I recently upgraded to windows 10.

 

I still need to find the driver so it will recognize my USB/HASP version 10 dongle. I will try that link above and see if it works ?

 

I will let you know if it has worked for me.

 

(I have a client from 17 years ago who wants to extend a house that I designed back in 2005)

 

Thanks again.

 

To DJP above, I had all my old programs working with windows vista and windows 7 in XP mode. Those PCs are dismantled now so I have to find another way to access my old layouts so the plans can display correctly. I can run X2 and view the plan from V9.5 but it will not open the layout file from V9.5. If I can’t find the correct drivers for my HASP/USB dongle I will have to find another way to run my older programs. All my CAX  version dongles work fine.

 

I have even tried connecting my old hard drives to my newer PC and have been able to access the older programs but they will not run because the HASP/USB dongle is not being recognized by the newer operating system.

 

I am not able to get the program to recognize my HASP/USB dongle after installing the software drivers from the link to Thales support website above. I have read the support page from CA above as well. I will try asking CA support direct to see if they can help me ?

 

Before I ask, I will try another option and see if I can locate the drivers I need on one of my old hard drives if possible ? Then if I can find it, I will try install in on my windows 10 PC. If that doesn’t work, I will then ask CA support. 

 

I couldn’t find Sentinel LDK version 8.13 but I found version 8.0.1 and tried that version because it must be version 8.15 or older to provide the legacy drivers as above. The program wouldn’t recognise the HASP USB even with the correct drivers installed. I tried it on a Windows 10 PC and a Windows 7 PC and this method did not work for me. 

 

For those above who got it to work on Windows 10, well done. I am not an IT specialist so I will leave it up to them. I did get X2 working on my windows 10 PC so I will just have to create another layout file to send plans across if I need to.

 

At least it shows that the security lock is quite tight and that’s good. I could try boot from my old XP hard drive, if I really wanted to see if I can access my old 9.5 layout file from there. 

 

These problems cannot be helped very much because computer program operating systems are alway changing and updating. Have fun.

[mthd97]

On 7/30/2019 at 7:46 PM, DavidJPotter said:

My solution is to dual boot Windows XP x32 and Windows 10 x64 on separate hard drives. When I need to use antique software like Chief versions 7-10, I boot into XP where they were natively created to run, including their dongles. I have never tried to install antique software in Windows 10.

 

DJP

Hi DJP, do you have a reliable link on how to set up a dual boot with my old XP hard drive that has all my older versions of Chief Architect on it ?

[DavidJPotter]

That was so long ago, I have forgotten. I set it up when I had Windows 7 and  it has stayed functional when I upgraded to  Windows 10. You should be able to  set up what to boot into via your  bios. I do recall that I set it up within Windows 7 to offer a boot screen to either boot into Windows 10 or Windows XP, it can't be that hard if I did it without help from a geek. Just do a Google Search for Dual Booting Windows should gain you some useful results, just read more than one help article before you act.

 

DJP