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Everything posted by Dermot
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Not exactly. The fact that I posted here to give you some more info about how the program currently works means nothing. We don't look for features or bugs in the Q&A forum. If you would like to report a bug to us, then you need to contact tech support: https://www.chiefarchitect.com/support/ If you would like to make a feature request, then you need to make an official suggestion: https://chieftalk.chiefarchitect.com/forum/8-suggestions/
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Electrical objects will only attach to the outside of cabinets, not the inside. Also, they only attach to cabinet sides that are not already attached to walls or other cabinets. You should be able to attach an outlet to the wall behind a cabinet without any trouble. It won't display inside the cabinet unless you specify the distance from the wall of at least 3/4" though. You could also remove the back of the cabinet by editing the back face in the cabinet dialog. Also, you can attach an outlet to the side of a cabinet that is against another wall or cabinet by first moving the cabinet out of the way, attaching the outlet, and then moving the cabinet back. The outlet should stay attached but it may not be visible in camera views because it might be blocked by either the wall or other cabinet. For other situations, it can be useful to use an vertical outlet that has been changed to floor mounted, These can be placed anywhere in the plan and then moved into position as needed. These do not actually attach to cabinets or walls though. Also, if you really don't care about showing the outlet in camera views (or material lists), you can always just place the outlet cad block where ever you want on your plan. You can use the Cad Block Management dialog to find the outlet block and then use the Insert tool to place it into your plan. If all else fails, contact tech support.
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As far as I know, we have never had anyone report this particular issue to technical support. I have seen occasional reports on the forums where people have suggested that "hacked" versions of the program can do this. The fact that no one has reported this to us leads me to believe that this is not actually a "bug" in our program. If this was the result of a bug in our internal security system, then it must be very rare because someone would have reported it by now. If you are using a legitimate version of one of our products, then please contact our technical support department for further assistance. If you are using a "hacked" version, then you should stop using it.
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Inside corners should work the same as outside corners. You need to drag the windows really hard past the corner to get them to merge. The one limitation that I know of is that you can't have any windows that merge on both sides. It's only going to be one or the other.
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As far as I know, there was never anything very automatic like this. The only thing that we have that is semi-automatic in cross sections is the Auto Detail tool. It only puts in cad objects with fill styles though. Maybe you are thinking of a Cad Detail or Cad block? If it was one of these, you should check the ones that ship with the X10 core libraries to see if we have any that are similar. There may be additional ones available through our web site too. It is also possible that you actually created something custom in your V10 template plan and were using that. In any case, if it was something like one of these, then you should be able to bring it forward from a V10 plan into X10. How you do this depends entirely on what you had though. You might want to post an example V10 plan showing people what you were using. Then someone might have better suggestions of how to find the equivalent in X10 or how to bring it forward.
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If you are experiencing the problem with a brand new plan (something simple like a 4 wall box house) using the default template that shipped with X9, then it is most likely a vide card driver or other system related issue. More information about vide card related issues can be found here: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems.html If all else fails, I would recommend contacting technical support on Monday during our normal business hours. If you do not have SSA, this may require a small fee. If you do have SSA, you might also consider downloading X10 to see if you experience the same issues.
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full view and floor view camera not working correctly
Dermot replied to bkjernis's topic in General Q & A
Not enough info here to help you. You should probably post a plan (or at least a picture of what you are seeing). If I was to make a random guess, I would tell you to check your default camera heights. It should be something like 60" and if you were to set it to something like -60" your camera view would always display the floor below. If all else fails, contact tech support. -
Since you are using the latest update (you might want to update your signature), I would try a reboot and if this does not solve the problem, call tech support.
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Regardless of your toolbar setup, you can get to the Layer Set Management dialog through the menus under Tools->Layer Settings. I'm not sure if the default toolbar configuration includes the Layer Set Management button but you can always customize your toolbars and add it if it is something that you use frequently.
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This is an old thread, in X9 and X10, you don't add comments through the components. You add them through the Object Information panel.
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I opened your Elevation 01 camera dialog and turned on the shadows and they looked fine to me. So the comments I made to dbucholz above would apply to your case too.
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Here is some general information about the reference display settings that may help explain things a little better. One of the main reasons we still have the XOR drawing mode is so that you can quickly tell if your walls are aligned between floors. If your walls are aligned then you will see your wall lines drawn in some other color (typically blue with out of the box layer settings). If your walls are not aligned then they will appear red (the out of box reference color). If you are using reference display for any other reason, and especially if you intend to use the reference display as part of your construction documentation, then you should probably always turn off XOR drawing. I agree that it is not be an ideal name but after many discussions we have not found an alternative that we feel is significantly better. The "Use Object Settings" basically controls things like fill styles and whether or not the program will use the line color and line style specified for the object versus the line color and line style from the layer settings. If you are using reference display just to align things between floors, then typically you don't need the extra details cluttering up your drawing so you should probably leave this turned off. If you are using the reference display as part of your construction documentation, then you probably want to have this turned on. Having it turned on should display the reference floor the same way it would look if you made it your current floor and used the same layer set. As far as draw first or last is concerned, this only controls whether the reference floor is drawn before the current floor or after. If you are trying to align floors and are using XOR drawing then you should probably always use the draw last option. If you are displaying your reference floor as part of your construction documentation, then you need to decide the order that the floors are displayed to get the results you want. If you find anything that you feel is not working correctly, then please report these things to our tech support department. Please be sure to include a plan that clearly demonstrates the problem.
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I opened one of the saved elevation cameras in the dbucholz plan and the shadows were turned off. They looked fine when I turned them on in the camera specification dialog (not the camera defaults dialog). Turning them on in the camera defaults will only affect new cameras. Shadows in X10 are camera specific now and not for the whole plan like they were in prior versions and this may be what is confusing some people. If they are not showing for dbucholz then either he did not turn them on correctly or he is having some kind of machine specific problem (like he mucked with his preferences or is having video card issues). In either case, there does not appear to be anything obviously wrong with the plan. Just for clarification, preferences are always machine specific and they are not stored in your plans. You can even have different preferences for different user accounts on the same machine. Still haven't heard back from the original poster to see if he resolved his problems.
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So many different things can cause this: - shadows can be turned off either through the camera dialog or through the toggle shadows toolbar button (or hot key). - shadows can be turned off and on for each camera view now. In prior versions, you could only modify them for all cameras. you may be trying to turn them on in your default camera and this will only affect any new camera views but not any that you already have. - the sun can be turned off or your default sun could be messed up or your sun angle you are using could be messed up. - you may have messed up your preferences by turning off "Use Enhanced Lighting" (there is a reason why this section is called "troubleshooting" and you really shouldn't change these settings unless working with tech support to diagnose video card issues.) - you could be having video card or driver issues. Also, I really hope you are not still using the X10 Beta like it says in your signature. If you are not using the latest update for X10, then all bets are off. You could post your plan and someone might be able to narrow this list down for you. If all else fails, you should contact tech support.
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can't get layout window to stay with one plan, help
Dermot replied to katmacphail's topic in General Q & A
I did not look at your plan but from your description it sounds like you are sending views to layout that are linked to Saved Plan Views. If you change the saved plan view, then this will affect your layout view. Here are some ways to solve your problems: - You can stop using saved plan views by switching your Saved Plan View Control that appears in the default toolbar to "None". You can also do this in your default template so that new plans won't start in a saved plan view. - You can unlink a layout box from a saved plan view by opening the Layout Box Specification dialog and setting the Linked Saved Plan View combo box to "None". - You can learn how to use Saved Plan Views. If you use a different saved plan view for each layout view, you won't have to worry about accidently messing them up. More information about Saved Plan Views can be found in the reference manual or in this video: https://www.chiefarchitect.com/videos/watch/2421/saved-plan-views.html?playlist=100 -
It looks like your textures are turned on, I can see the roofing material in your posted image above. My guess is that it is related to your ambient light and/or your default sun settings (as mentioned by Chopsaw above). If you want more accurate help, you will probably need to post your plan so that someone can look into it more. Or, you could always contact tech support during normal business hours for more help. Raytrace views are not dependent on your video card (all of the processing is done on the CPU) but All other camera views are very dependent on your video card and the current driver. It is entirely possible that your problems are related to your video card (X9 has much higher video card demands than X4 did), but my best guess is that it is related to other settings instead.
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How to locate a particular material or object in a plan?
Dermot replied to pacificstart's topic in General Q & A
In X10, the material list and the schedules now have a "find in plan" feature that will allow you to more easily locate objects in your plan. In prior versions, it took more manual work. One trick I used to use was to make a copy of the plan and remove objects until I found the one I wanted. The Delete Objects tool is good way of getting rid of lots of objects fast. -
Currently, there is no setting to control this. In X9 and prior, if you opened a plan view from layout and you already had a plan view open, the program would automatically change all of the view settings to match what was sent to layout. In X10, if no open view matches the layout, we automatically open up a new view. This was done because we felt that changing the settings in an already open view was not a good thing to do. In X9, the program encouraged you to work in a single plan view and then constantly change the settings where X10 is supports working with multiple independent plan views open at the same time. Once you get used to X10, and start taking advantage of saved plan views, I think you will find the work flow is actually more efficient. If you find that this is not true, then you might want to make a feature request for a setting to make it work more like prior versions.
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Yes, depending on the type of line or polyline you are working with. Simple lines and polylines can be split apart but the more complex ones can't (like the ones that represent 3D objects). You can split any line into two segments using the "Break Line" tool that appears on the edit toolbar or right-click menu. When you click on this tool, you might also notice that your edit toolbar changed giving you some new options. The "Complete Break" tool will allow you to split the line into separate pieces that can have different properties. You can also select any line within a polyline and use the "Disconnect Selected Edge" tool to separate it from the others.
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I think he wants to turn off the labels for the layout boxes, not the labels in the views he is sending. Turn off the layer for the layout box labels on the layer set used by the layout document.
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How do I get a second sink into this vanity? Please see attached.
Dermot replied to zowie123's topic in General Q & A
If you know of any sinks in our libraries that do not work correctly, please report these to tech support so that we can correct them. Just to be clear, moving the custom counter top is not necessary. You can just put the sinks in the plan as free standing fixtures and then move them into place over the cabinet. -
How do I get a second sink into this vanity? Please see attached.
Dermot replied to zowie123's topic in General Q & A
Placing the sink outside of the cabinet means that it is not tied to the cabinet. It really has nothing to do with the custom counter. -
How do I get a second sink into this vanity? Please see attached.
Dermot replied to zowie123's topic in General Q & A
A custom counter is not needed unless you don't want the shape of the automatic one. -
How do I get a second sink into this vanity? Please see attached.
Dermot replied to zowie123's topic in General Q & A
Perhaps, but maybe you could just use the controls we already have. You could use two cabinets or one. If you are using two cabinets, you can customize the faces to remove the left or right stile to get the look you want. Then block them together if you want them to be treated as one cabinet. If you are using one cabinet, just place the sink free standing in the plan and drag it on top of the cabinet. In the picture below, the cabinet on the left is two separate cabinets each owning a sink. The cabinet on the right is one cabinet that only owns one sink and the other is a free standing sink. two sinks.plan -
Open your window defaults and change your default stacking Level back to 0.