AzjahGreen Posted January 6, 2023 Share Posted January 6, 2023 Hello everyone, Thanks for assisting me with this! I am trying to figure out why when i export, all of a sudden the pdf is black. It started happening all of a sudden and i cant seem to figure out why. I have uploaded an image below. Thanks again! Link to comment Share on other sites More sharing options...
rgardner Posted January 6, 2023 Share Posted January 6, 2023 14 minutes ago, AzjahGreen said: Hello everyone, Thanks for assisting me with this! I am trying to figure out why when i export, all of a sudden the pdf is black. It started happening all of a sudden and i cant seem to figure out why. I have uploaded an image below. Thanks again! You want to print not export the pdf. In the print dbx use the Chief print to pdf option for the printer selected. Link to comment Share on other sites More sharing options...
AzjahGreen Posted January 6, 2023 Author Share Posted January 6, 2023 21 minutes ago, rgardner said: You want to print not export the pdf. In the print dbx use the Chief print to pdf option for the printer selected. Here is what it looks like when I select print to pdf. it also says white layout background in preferences Link to comment Share on other sites More sharing options...
rgardner Posted January 6, 2023 Share Posted January 6, 2023 30 minutes ago, AzjahGreen said: Here is what it looks like when I select print to pdf. it also says white layout background in preferences With not knowing what your system specs are (not in your signature) my guess is it’s a hardware issue then. First thing I would do is restart your computer and see if it helps. Link to comment Share on other sites More sharing options...
Gawdzira Posted January 6, 2023 Share Posted January 6, 2023 Drop the DPI to 144 and see if you get the same result? Link to comment Share on other sites More sharing options...
AzjahGreen Posted January 6, 2023 Author Share Posted January 6, 2023 22 minutes ago, rgardner said: With not knowing what your system specs are (not in your signature) my guess is it’s a hardware issue then. First thing I would do is restart your computer and see if it helps. Here are my computer specs Link to comment Share on other sites More sharing options...
AzjahGreen Posted January 6, 2023 Author Share Posted January 6, 2023 19 minutes ago, Gawdzira said: Drop the DPI to 144 and see if you get the same result? Thanks but its still showing up as the same thing. Checking to see if its my system requirements? Not sure but its never been an issue in the past Link to comment Share on other sites More sharing options...
rgardner Posted January 6, 2023 Share Posted January 6, 2023 9 hours ago, AzjahGreen said: Here are my computer specs That doesn't list the GPU which if its a hardware issue would be most likely the issue. But did you try to restart your computer? If you did and it persists then since you have x14 you should have active ssa so call chief for support. my guess if its hardware is a driver issue. 1 Link to comment Share on other sites More sharing options...
Kbird1 Posted January 6, 2023 Share Posted January 6, 2023 13 hours ago, AzjahGreen said: my system requirements What do you see in the Preferences > Render > Videocard Status Tab ? I think I have seen this reported before , so TS probably has a solution.... Mick. 1 Link to comment Share on other sites More sharing options...
TeaTime Posted January 6, 2023 Share Posted January 6, 2023 Out of curiosity, what does it look like while on the Layout if you toggle the Print Preview on? You might have some aberrant line weight issue that you're only seeing because the Print Preview is showing the true line weights, etc., where the Layout view won't (by default). Link to comment Share on other sites More sharing options...
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