Ange822 Posted October 31, 2022 Share Posted October 31, 2022 Hi there - I am upgrading from X12 to X14, I have been able to export / import my hot keys and User Catalogues, any ideas how to export / import the Chief Bonus Catalogs and Manufacturer Catalogs without exporting each individual library? Link to comment Share on other sites More sharing options...
DavidJPotter Posted October 31, 2022 Share Posted October 31, 2022 https://www.chiefarchitect.com/support/category/270/import-export.html READ THESE HELP ARTICLES, PLEASE. DJP Link to comment Share on other sites More sharing options...
Ange822 Posted October 31, 2022 Author Share Posted October 31, 2022 12 minutes ago, DavidJPotter said: https://www.chiefarchitect.com/support/category/270/import-export.html READ THESE HELP ARTICLES, PLEASE. DJP I have read these and they do not answer the question I am looking for? It talks about backing up libraries but not importing from X12 to X14? Link to comment Share on other sites More sharing options...
Joe_Carrick Posted October 31, 2022 Share Posted October 31, 2022 If they didn't get transferred on the upgrade then you can do one of 2 things: Copy from the X12 "Chief Architect Premier X12 Data\Database Libraries\" Folder Import from Chief Architect Web Site Link to comment Share on other sites More sharing options...
DBCooper Posted October 31, 2022 Share Posted October 31, 2022 I think the migration guide might be a good resource in this case: https://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x14-migration-guide.pdf Link to comment Share on other sites More sharing options...
Ange822 Posted October 31, 2022 Author Share Posted October 31, 2022 1 hour ago, Joe_Carrick said: If they didn't get transferred on the upgrade then you can do one of 2 things: Copy from the X12 "Chief Architect Premier X12 Data\Database Libraries\" Folder Import from Chief Architect Web Site Hi Joe - I thought that worked, but it seems that the textures are missing? Link to comment Share on other sites More sharing options...
Ange822 Posted October 31, 2022 Author Share Posted October 31, 2022 1 hour ago, DBCooper said: I think the migration guide might be a good resource in this case: https://cloud.chiefarchitect.com/1/pdf/documentation/chief-architect-x14-migration-guide.pdf I think the problem is, I didn't get the pop up or by accident exited out when I first downloaded X14. I might try un-installing X14, and re-installing it. Link to comment Share on other sites More sharing options...
Ange822 Posted October 31, 2022 Author Share Posted October 31, 2022 10 minutes ago, Ange822 said: I think the problem is, I didn't get the pop up or by accident exited out when I first downloaded X14. I might try un-installing X14, and re-installing it. I tried in-installing / re-installing and it's still showing all the texture files as missing. Very frustrating. Link to comment Share on other sites More sharing options...
Solution Eric_S Posted October 31, 2022 Solution Share Posted October 31, 2022 Hello Angela, The textures for Bonus, Core & Manufacturer Libraries are stored in the Referenced Files folder. Please try copying all of the files from C:\ProgramData\Chief Architect Premier X12\Referenced Files\ to C:\ProgramData\Chief Architect Premier X14\Referenced Files\ 1 1 Link to comment Share on other sites More sharing options...
Ange822 Posted October 31, 2022 Author Share Posted October 31, 2022 I was able to solve the problem! I ended up calling the support help line for Chief, I hadn't copied over the referenced files, only the manufacturer libraries / bonus libraries. Link to comment Share on other sites More sharing options...
DBCooper Posted October 31, 2022 Share Posted October 31, 2022 Just as an FYI for those that read this later with similar problems. The automatic migration of things like templates, toolbars, and libraries only works when you are installing the new version on the same machine as the old version. If you are installing on a different machine, you will have to do it manually. If you did not migrate everything you needed and then want to run it again, reinstalling won't help. You can go into your preferences though and use the "reset migration" button. The migration guide I posted the link to above also has lots of good info on how to solve migration problems. 1 Link to comment Share on other sites More sharing options...
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