Grandiser Posted November 16, 2021 Share Posted November 16, 2021 I cannot remove dots from my renderings as shown in the attachment. If anyone has any suggestions or recommendations, It would be appreciated. Thank you Link to comment Share on other sites More sharing options...
Joe_Carrick Posted November 16, 2021 Share Posted November 16, 2021 I'm not sure, but it may be some sort of background. Without the specifics of your plan and 3D view it's allmost impossible to tell you what is causing it or how to get rid of it. It would also help to know what hardware (GPU) you are using and if the driver has been updated. Link to comment Share on other sites More sharing options...
rgardner Posted November 16, 2021 Share Posted November 16, 2021 45 minutes ago, Joe_Carrick said: Without the specifics of your plan and 3D view it's allmost impossible to tell you what is causing it or how to get rid of it. It would also help to know what hardware (GPU) you are using and if the driver has been updated. As Joe says it's impossible to troubleshoot without this information. Best guess would be a GPU driver issue though. Link to comment Share on other sites More sharing options...
Kbird1 Posted November 16, 2021 Share Posted November 16, 2021 X13 needs extra resources and your hardware may not be upto date enough? do you Sig. and let us know your hardware specs ...how too.... https://chieftalk.chiefarchitect.com/topic/18908-signature-here-at-chief-talk/?tab=comments#comment-155662 https://www.chiefarchitect.com/support/article/KB-03146/identifying-the-shader-model-of-your-graphics-card-in-windows.html Link to comment Share on other sites More sharing options...
Grandiser Posted November 19, 2021 Author Share Posted November 19, 2021 The graphics driver is up to date according to Dell. Here are the full system specs: Summary Operating System Windows 10 Pro 64-bit CPU Intel Core i5 1035G7 @ 1.00GHz 49 °C Ice Lake 10nm Technology RAM 16.0GB Motherboard Dell Inc. 0C1PF2 (CPU 1) Graphics Generic PnP Monitor (1920x1080@60Hz) Intel UHD Graphics (Dell) Storage 447GB KINGSTON SA400S37480G (SATA-2 (SSD)) 23 °C Shader Model 6.5 Link to comment Share on other sites More sharing options...
Kbird1 Posted November 19, 2021 Share Posted November 19, 2021 3 hours ago, Grandiser said: Intel Core i5 1035G7 @ 1.00GHz Looks like you are using the Intel iGPU ? it is 10th Gen. , and has a Intel® Iris® Plus, so is supposedly supported by CA X13 ( 9th Gen. and above) https://www.intel.ca/content/www/ca/en/products/sku/196592/intel-core-i51035g7-processor-6m-cache-up-to-3-70-ghz/specifications.html Latest Driver is 30.0.101.1069 https://www.techpowerup.com/download/intel-integrated-graphics-drivers/ or download and install Intel's Driver and Software App , which works surprisingly well these days....at least for me.... https://www.intel.com/content/www/us/en/support/detect.html So I'd suggest you start a Tech. Support case through your Digital Locker. Dermot (CA) may know more if he comes on the Forum.... @Dermot Mick. Link to comment Share on other sites More sharing options...
Dermot Posted November 19, 2021 Share Posted November 19, 2021 This looks like a problem with your video card or it's drivers. Please see if this tech article helps: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If not, then I recommend that you contact our tech support team during normal business hours. 1 Link to comment Share on other sites More sharing options...
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