HumbleChief Posted October 22, 2021 Share Posted October 22, 2021 I understand these issues are not to be solved with a post in the Q & A forum but was curious if anyone else has experienced this? Yesterday afternoon X13 stopped responding with the little circle thingy just spinning away. Couldn't get to Task Manager couldn't close X13 just sat there for 5 minutes minimum and I ended up doing a hard restart. Upon the restart I opened a plan and the same thing happened, just stalled out. My wife taught that sometimes PC's just need a good night's sleep and they will fix themselves but apparently my PC did not sleep well last night and it took 3 - 4 minutes for Chief to load and has been stalling through working on today's plan. Again I understand this cannot be diagnosed in a forum but anyone else experienced this? Cure? Steps to correct? Thanks in advance. Link to comment Share on other sites More sharing options...
MarkMc Posted October 22, 2021 Share Posted October 22, 2021 The only significant issues I've had with Chief were solved by setting Nvidia Control panel to Default settings and making sure that in WIndows Graphic settings Chief is set to High Performance. Beyond that, dunno. Link to comment Share on other sites More sharing options...
rgardner Posted October 22, 2021 Share Posted October 22, 2021 Is it the same plan every time? Did you place a symbol or break the library by chance? Link to comment Share on other sites More sharing options...
DavidJPotter Posted October 22, 2021 Share Posted October 22, 2021 Number one, I would run a "Repair" of the existing X13 and see if that helps. If no joy so a full uninstall-reinstall of X13. If it still persists, then a wider look at your computer is in order. DJP Link to comment Share on other sites More sharing options...
HumbleChief Posted October 22, 2021 Author Share Posted October 22, 2021 Thanks you guys. Didn't really do anything of note, just (tried to) open a plan, and another plan as well. Weird that it locked up the entire computer with no access to task manager - nuthin. I'll check those settings Mark but of course I changed nothing but open X13 and a plan to bring about the behavior "Did you place a symbol or break the library by chance?" That was a thought Ryan and will monitor through the day as it seems to be behaving better right now. Maybe just one of those 'computer things'? Link to comment Share on other sites More sharing options...
HumbleChief Posted October 22, 2021 Author Share Posted October 22, 2021 2 minutes ago, DavidJPotter said: Number one, I would run a "Repair" of the existing X13 and see if that helps. If no joy so a full uninstall-reinstall of X13. If it still persists, then a wider look at your computer is in order. DJP Thanks David, not sure what a "Repair" is. Can you elaborate a bit? Thanks Link to comment Share on other sites More sharing options...
DavidJPotter Posted October 22, 2021 Share Posted October 22, 2021 In Windows you go to the "Add Remove Programs" area and select X13, choosing "Repair" instead of "Uninstall" if available. The Windows runs a repair routine on the selected program. Sometimes this works, sometimes a full reinstall is then necessary. DJP Link to comment Share on other sites More sharing options...
HumbleChief Posted October 22, 2021 Author Share Posted October 22, 2021 14 minutes ago, DavidJPotter said: In Windows you go to the "Add Remove Programs" area and select X13, choosing "Repair" instead of "Uninstall" if available. The Windows runs a repair routine on the selected program. Sometimes this works, sometimes a full reinstall is then necessary. DJP Thanks David, appreciate the info. Link to comment Share on other sites More sharing options...
HumbleChief Posted October 25, 2021 Author Share Posted October 25, 2021 It looks more like the computer itself is stalling upon startup and starting X13 only coincided with that main computer startup. Takes 3 -4 minutes to startup when first booted and may or may not try and find the culprit. Bottom line is it does not look like X13 was causing a problem and a wait through that 3 - 4 minutes seems to get everything back to normal speed. Link to comment Share on other sites More sharing options...
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