builtright3

Client Information

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For some reason the client information has a space in between the address and phone number. I never had an issue with this until X11 that I know of.

Anyone know what's happening here or experience the same problem?

Thanks in advance

I will call Tech support if no one can help me.

Capture.thumb.PNG.ecea7adf0a858f822af3f3accbdd15ba.PNG

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Can you post a simple plan?

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you have the City, State & Zip Code where it should only be the Street.

  • Upvote 1

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8 minutes ago, jscussel said:

you have the City, State & Zip Code where it should only be the Street.

Yes I saw that but Im still having the problem

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6 minutes ago, builtright3 said:

Yes I saw that but Im still having the problem

 

The unused city, state, and zip macro's are causing the space.

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3 minutes ago, Chopsaw said:

 

The unused city, state, and zip macro's are causing the space.

Im not having the problem on a new layout. Only my layout that I have been using for several years. I rebuilt all the macros and otherwise doing the same thing as far as I can tell

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2 minutes ago, builtright3 said:

Im not having the problem on a new layout. Only my layout that I have been using for several years. I rebuilt all the macros and otherwise doing the same thing as far as I can tell

 

If you are always going to enter the city,state,and zip code in the Street field of the Client info, then you don't need the city, state, and zip macro's in the label.

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8 minutes ago, Chopsaw said:

 

If you are always going to enter the city,state,and zip code in the Street field of the Client info, then you don't need the city, state, and zip macro's in the label.

 

One is my layout and one is a new layout from CA. Bothe entered exactly the same and I cut and paste the macros into a rich text box for both.

2.thumb.PNG.6f568c8a8daa0474babeacfe06f63018.PNGCapture.thumb.PNG.2a90cd3284bc505301e8610caa5e0a59.PNG

 

Single line spacing is set

Capture.thumb.PNG.2f965e4b40d1d415392e4622b06869c5.PNG

Edited by builtright3
Clarification

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Ok that looks like it should match.  Which is distinctly different from your initial posting.  Let me give it a try in X11 and see what happens.

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3 minutes ago, Chopsaw said:

Ok that looks like it should match.  Which is distinctly different from your initial posting.  Let me give it a try in X11 and see what happens.

 

I even put it all in one line and It doesn't come out right

Capture.thumb.PNG.667dff3d4cd7c010a9c8d2971c3dc6ae.PNG

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Can't seem to replicate when building from scratch.  Be glad to look at your file if you want to send it or post it.

 

Client Info.JPG

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Go to Tools>Project Information>Client Information, and make sure that you don't have a carriage return after the Street text (or any of the other entry boxes).

I can duplicate your problem by placing a carriage return after the zip code in the Street text. 

Screen Shot 2019-05-23 at 11.49.36 am.png

 

Screen Shot 2019-05-23 at 11.55.42 am.png

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5 minutes ago, glennw said:

Go to Tools>Project Information>Client Information, and make sure that you don't have a carriage return after the Street text. 

 

That does not actually do it for me Glenn.  It must be something similar to that in the text box.

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Chopsaw,

 

If it was in a text box, you would see the blank line in the text box.

No more guessing for me until there is a plan to work off.

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41 minutes ago, glennw said:

Go to Tools>Project Information>Client Information, and make sure that you don't have a carriage return after the Street text (or any of the other entry boxes).

I can duplicate your problem by placing a carriage return after the zip code in the Street text. 

Screen Shot 2019-05-23 at 11.49.36 am.png

 

Screen Shot 2019-05-23 at 11.55.42 am.png

 

I went to the bottom of the street name text box and back spaced to the text and that did the trick.

Thank You!!!:rolleyes:

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You would think that you would have to have a character in the text box with spacing in between. That's really strange to me. I mean the text didn't even show a space or separation anywhere.

 

Also I was able to duplicate the problem as you did

Edited by builtright3
Clarification

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A Carriage Return is invisible and adds a blank line - pretty normal behaviour if you are not displaying the formatting characters (which you can't in Chief).

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It's always a good idea to start any new version using the profile plan and layout, might stop any quirky things from showing up.

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