mtldesigns Posted November 17, 2017 Share Posted November 17, 2017 Starting a new design, and like I have always done b4, started it from a temp-plate that I had set up for this specific builder via the File pull down. I get the popup of "was not found". So I checked a couple others that came with Chief and that I have not modified and get the same message (see attached). So I followed the paths to these templates and can open a new plan via this method. How do I get it to work via the file pull down?? Link to comment Share on other sites More sharing options...
Kbird1 Posted November 17, 2017 Share Posted November 17, 2017 Is One Drive up and working , you signed in? you also may get blocked if one drive is full ie you are at the 5GB free limit... they all appear to be "in the cloud" rather than in My Documents>Chief Data Folder>Templates Link to comment Share on other sites More sharing options...
mtldesigns Posted November 17, 2017 Author Share Posted November 17, 2017 Tthey are in My Docs>CHIEF>temp>.. that's what I meant when I said I followed the path. I can open a new template from within this folder, but cannot from the File>new plan from template pull down in Chief. Link to comment Share on other sites More sharing options...
mtldesigns Posted November 17, 2017 Author Share Posted November 17, 2017 Its like a disconnect from that pull down, because they were there. Link to comment Share on other sites More sharing options...
Chopsaw Posted November 17, 2017 Share Posted November 17, 2017 Where have you directed chief to look for your data folder ? Preferences> General> Folders> My Data Folder: __________________________ Link to comment Share on other sites More sharing options...
mtldesigns Posted November 17, 2017 Author Share Posted November 17, 2017 Nothing has changed on how I open a new plan. I always use the pull down from under the File menu. And I checked out the preference setting per your recommendations Chop (see below) and it appears correct. But when I do try to open, I get the not found pop up. Second attachment. BUT.. I can manually go into my folder C:\Users\mtlde\OneDrive\Documents\Chief Architect Premier X9 Data\Templates, click on the template and it opens correctly with all the settings. My third attachment is all the templates via that path. Link to comment Share on other sites More sharing options...
mtldesigns Posted November 17, 2017 Author Share Posted November 17, 2017 I've tried both ways Eric.. same result. Link to comment Share on other sites More sharing options...
Chopsaw Posted November 17, 2017 Share Posted November 17, 2017 Did you try re-establishing the file path in Preferences ? Link to comment Share on other sites More sharing options...
BenPalmer Posted November 17, 2017 Share Posted November 17, 2017 I had a similar problem recently and a knowledge base article fixed it for me, see if it helps you: https://www.chiefarchitect.com/support/article/KB-01866/message-the-default-template-was-not-found.html Link to comment Share on other sites More sharing options...
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