CarrieS

The 999 error is a generic "something weird happened" type of error that doesn't have a specific cause. It could be related to an object in the plan, geometry on how something is coming together wrong, When it happens on launch it is more likely caused by system requirements like graphics or available space. I recommend starting with updating your graphics driver (use a "clean install" or "factory reset" option which is frequently listed under a custom install setting in the driver install wizard). Chief is so dependent on the GPU that updating the graphics driver fixes a ton of stuff. Be sure to reboot after updating. Windows updates and GPU updates can work in tandem so be sure to verify Windows updates are installed as well.

One of the difference between the Deck Railing tool and the Straight Railing tool is the Wall Type in use. Deck Railing Tool uses "Deck Railing/Fence" wall type which does not have any drywall applied. Straight Railing Tool uses "Interior Railing" wall type which is similar setup to the Interior 4 wall with Drywall on both sides. Both of these rooms are specified as Porch:

Did you change your platform intersection settings? Wall Specification (Or wall Defaults) > Structure> Platform Intersection Automatic is usually fine but it looks like you might have set yours to Extend through floor below.

Hi, This is one of those rare scenarios where you want to use the "Roof Group" setting. Select the Deck room and on the General panel set the "Roof Group" to 1. This will tell Chief to have the two rooms to not consider each other when drawing the roof.

We have a tool specifically for converting objects to symbols without the need to Export and Import https://www.chiefarchitect.com/support/article/KB-00809/converting-an-object-into-a-symbol.html https://www.chiefarchitect.com/videos/watch/5532/creating-a-custom-cabinet-door.html

Yes these are recorded. Once a webinar has streamed it can be found here within a couple days of the event: https://www.chiefarchitect.com/videos/playlists/171/recorded-live-stream-webinars.html

Tech Support sees that occasionally if you're not using Chief Architect Project Management and your data folder is on a cloud like OneDrive. Here are some articles that might help: https://www.chiefarchitect.com/support/article/KB-03132/resolving-unexpected-behavior-on-a-windows-pc-by-redirecting-the-data-folder.html https://www.chiefarchitect.com/support/article/KB-03125/troubleshooting-error-messages-associated-with-the-program-s-data-folder.html If you continue to have trouble I recommend contacting our Technical Support team. They'll be able to dig in with you to figure it out. https://www.chiefarchitect.com/support/#contact Carrie

Sounds like you're using the same plan view and Layer set for different views on your layout. Saved Plan views are a master toggle that allows you to save multiple settings into a single switch. It allows you to change what defaults are in use and what layers are in use as well as a few other settings. If you set up a different Saved Plan view, with the saved plan views having different Layer Sets applied, you'll be able to have different views with different layers on your layout. https://www.chiefarchitect.com/videos/watch/4/understanding-layers.html https://www.chiefarchitect.com/videos/watch/5483/understanding-layer-sets.html https://www.chiefarchitect.com/videos/watch/2421/saved-plan-views.html Webinar on the topic: https://www.chiefarchitect.com/videos/watch/10199/productivity-tips-saved-plan-views.html

Are you replacing the shelves with the rollout trays? If so then it seems you might be having two separate door components instead of 1 double door component. I've attached one that I have. Here is the article on the process too, in case you need it: https://www.chiefarchitect.com/support/article/KB-03142/replacing-a-cabinet-s-standard-shelves-with-rollout-shelves-or-drawers.html Cabinetwithpullouts.plan

If you have the Material List saved in the plan, you have the option to keep the Material List when you save the plan as a template (File> Templates> Save As Template). Just be sure to uncheck "Materials Lists" in the Save As Plan Template dialog. We do not currently have a way to move a saved Material List to a different project. Carrie

If you make it an Architectural Block it wont interact with the other cabinets at all and you can still put it in your Cabinet Schedule. You can either Shift+Select or click and drag select and you'll get the "Make Architectural Block" option on the Edit Toolbar. Or you can turn off the "Create Automatic Blind Corner Cabinets" setting in the General Cabinet Defaults like Mark mentioned.

I initially thought that but then I saw the dimension and second guessed myself Just like me to make it harder than necessary.

Not quite perfect since the reveal applies to the panel but close-ish. I used "Slab MDF Door" so I could see the edges but if you use a regular slab door the separation and the panel will merge. Spec Cabinet.plan

Hi Chris, Yes M5's are supported. Looks like the M5‑series chips are generally outperforming the M4 generation, and early benchmarks show the M5 Max pulling ahead even of the M3 Ultra, despite the Ultra’s advantage from its dual‑die design. Links for reference: https://www.macworld.com/article/3081408/m5-max-16-inch-macbook-pro-review.html https://browser.geekbench.com/v6/cpu/16884909 M5 Max https://browser.geekbench.com/v6/cpu/10992635 M4 Max https://browser.geekbench.com/macs/mac-studio-2025-32c-cpu-80c-gpu M3 Ultra https://browser.geekbench.com/v6/cpu/compare/10919322?baseline=16884909 Comparison M5 Max MBP/M3 Ultra Studio This site has some performance metrics that might be useful. It doesn't have the M5s yet but probably will over time. it can give you an idea of the trend. If you click the "Metal" tab/link it will dial more into graphics performance rather than overall: https://browser.geekbench.com/mac-benchmarks There’s also a rumor that Apple may release an M5 Ultra. If that happens, it would almost certainly exceed the M3 Ultra’s performance—and likely the M5 Max as well—though pricing would probably be in the premium tier: https://www.macworld.com/article/2973459/2026-mac-studio-m5-release-date-specs-price-rumors.html I don't know the timeline for Chief to be able to test the M5s but I hope information this helps in the interim! Carrie

The 999 error is a generic "something weird happened" type of error that doesn't have a specific cause. It could be related to an object in the plan, geometry on how something is coming together wrong, or even system requirements like graphics or available space. I recommend starting with updating your graphics driver (use a "clean install" or "factory reset" option which is frequently listed under a custom install setting in the driver install wizard). Chief is so dependent on the GPU that updating the graphics driver fixes a ton of stuff. Be sure to reboot after updating. Windows updates and GPU updated can work in tandem so be sure to verify Windows updates are installed as well if you're on PC. It is generally easy to determine if a problem is plan specific, open up a new plan or other plans and see if you get the same error when doing the same actions. If it is plan specific, save off a copy of the plan and start deleting things until the error goes away and then reverse engineer until the culprit is found. (Edit> Delete Objects is useful for this) Another thing to try is seeing if you get the same error in the trial version of the latest release. Then you'd know if it was something Chief Architect had encountered before and patched. Also, just so expectations are clear, your version falls under paid support. If you end up calling Tech Support, they may need to set up a paid incident before digging in. The steps above are the same ones we’d start with on a call, so trying them first can often save you that cost. Carrie