CarrieS

We are currently seeing reports that recent NVIDIA drivers are causing crashes on RTX 40-series GPUs (4060, 4070, etc). If you are using one of these cards, we recommend using the April Studio driver or earlier for now. https://www.nvidia.com/en-us/drivers/details/267262/ We are in contact with NVIDIA as it seems the problem is within the driver and not Chief Architect. We'll update this post as soon as we have more information or a confirmed fix.

That doesn't look like something that Chief is doing automatically. Perhaps you have a text box with a macro there?

@SH_CanadaThe VR feature is part of the Chief Architect program and is not available as a separate product. @fcwilt You are correct, we require headsets that connect to the computer because we were not happy with the performance we were seeing with wireless/Bluetooth.

I wouldn't expect to see a problem opening the files as long as they were intact and available. If you have them stored on Dropbox, OneDrive, or iCloud you might make sure you're logged in to that service and that you can access other files there. Or move the files to a local hard drive and try from there.

Something like this? https://www.chiefarchitect.com/videos/watch/11079/post-frame-design.html

Probably best to post the plan so we can take a look. Hard to say without more context.

The 999 error is a generic "something weird happened" type of error that doesn't have a specific cause. It could be related to an object in the plan, geometry on how something is coming together wrong, When it happens on launch it is more likely caused by system requirements like graphics or available space. I recommend starting with updating your graphics driver (use a "clean install" or "factory reset" option which is frequently listed under a custom install setting in the driver install wizard). Chief is so dependent on the GPU that updating the graphics driver fixes a ton of stuff. Be sure to reboot after updating. Windows updates and GPU updates can work in tandem so be sure to verify Windows updates are installed as well.

One of the difference between the Deck Railing tool and the Straight Railing tool is the Wall Type in use. Deck Railing Tool uses "Deck Railing/Fence" wall type which does not have any drywall applied. Straight Railing Tool uses "Interior Railing" wall type which is similar setup to the Interior 4 wall with Drywall on both sides. Both of these rooms are specified as Porch:

Did you change your platform intersection settings? Wall Specification (Or wall Defaults) > Structure> Platform Intersection Automatic is usually fine but it looks like you might have set yours to Extend through floor below.

Hi, This is one of those rare scenarios where you want to use the "Roof Group" setting. Select the Deck room and on the General panel set the "Roof Group" to 1. This will tell Chief to have the two rooms to not consider each other when drawing the roof.

We have a tool specifically for converting objects to symbols without the need to Export and Import https://www.chiefarchitect.com/support/article/KB-00809/converting-an-object-into-a-symbol.html https://www.chiefarchitect.com/videos/watch/5532/creating-a-custom-cabinet-door.html

Yes these are recorded. Once a webinar has streamed it can be found here within a couple days of the event: https://www.chiefarchitect.com/videos/playlists/171/recorded-live-stream-webinars.html

Tech Support sees that occasionally if you're not using Chief Architect Project Management and your data folder is on a cloud like OneDrive. Here are some articles that might help: https://www.chiefarchitect.com/support/article/KB-03132/resolving-unexpected-behavior-on-a-windows-pc-by-redirecting-the-data-folder.html https://www.chiefarchitect.com/support/article/KB-03125/troubleshooting-error-messages-associated-with-the-program-s-data-folder.html If you continue to have trouble I recommend contacting our Technical Support team. They'll be able to dig in with you to figure it out. https://www.chiefarchitect.com/support/#contact Carrie

Sounds like you're using the same plan view and Layer set for different views on your layout. Saved Plan views are a master toggle that allows you to save multiple settings into a single switch. It allows you to change what defaults are in use and what layers are in use as well as a few other settings. If you set up a different Saved Plan view, with the saved plan views having different Layer Sets applied, you'll be able to have different views with different layers on your layout. https://www.chiefarchitect.com/videos/watch/4/understanding-layers.html https://www.chiefarchitect.com/videos/watch/5483/understanding-layer-sets.html https://www.chiefarchitect.com/videos/watch/2421/saved-plan-views.html Webinar on the topic: https://www.chiefarchitect.com/videos/watch/10199/productivity-tips-saved-plan-views.html

Are you replacing the shelves with the rollout trays? If so then it seems you might be having two separate door components instead of 1 double door component. I've attached one that I have. Here is the article on the process too, in case you need it: https://www.chiefarchitect.com/support/article/KB-03142/replacing-a-cabinet-s-standard-shelves-with-rollout-shelves-or-drawers.html Cabinetwithpullouts.plan