-
Posts
66 -
Joined
-
Last visited
Reputation
33 ExcellentAbout CarrieS

Profile Information
-
Gender
Not Telling
-
Location
Coeur d'Alene, Idaho
Recent Profile Visitors
5076 profile views
-
We have seen an issue affecting Project Management and Preferences, specifically with the toolbar button images. This occurs when Chief Architect’s Dark/Light mode doesn’t match the system’s Dark/Light mode (for example, Chief is set to Light mode while the system is set to Dark mode). When the two don’t align, the wrong icon set may load. We're working on resolving the problem but until then, the following workaround should correct the toolbar icons: Disable Project Management mode. More information: https://www.chiefarchitect.com/support/article/KB-03210/enabling-or-disabling-project-management.html Open Preferences, go to the Colors panel, select Force Light, then click OK. Restart Chief Architect. Return to Preferences and re‑enable Project Management mode. Restart the program again and open a plan. The toolbar icons should now display correctly. If you continue to have trouble please reach out to our Technical Support Team so we can investigate further.
-
plants stopped being illustrated in my rendering 3d perspectives
CarrieS replied to amwoods's topic in General Q & A
Did you verify if the layer was turned on in the camera view layer yet? -
Recent NVIDIA Drivers Causing Crashes (40 series cards only) - RESOLVED
CarrieS replied to CarrieS's topic in General Q & A
@BenPalmerOur Technical Support Team has not encountered any problem with the new driver yet. If you have a plan that might interact with it please send it in to our Technical Support team. We would then be able to diagnose the problem and it will have a much higher chance of getting fixed. -
This might help: https://www.chiefarchitect.com/support/article/KB-00941/changing-what-dimensions-locate.html
-
The type of note that populates when you place a new note is governed by the Note Default in effect for the view. For example when I place a note while I'm in the Electrical Plan View, That note will have the "Electrical Notes" type. because the Electrical Saved Plan View has the "Electrical Notes Defaults" specified and the Electrical Notes Defaults is set to use the "Electrical Notes" Note type. Hope that helps!
- 1 reply
-
- 2
-
-
-
Here are my suggestions. 1. The planking will work better if we mark the landing as Framing Group 2 (Room Specification> Structure Panel) 2. You don't really need the wall going past the stairs on the outside. Things will work better without it. 3. Double up the invisible railings on the diagonal and make sure the two rooms don't connect at the corner. (it seems like we're detecting a collision of the planking and therefore cancelling out one side). Once you have the planking where you want it you can probably turn off the auto regenerate deck framing and connect the railings back together.
-
We are currently seeing reports that recent AMD drivers are causing crashes on RX 9000 series GPUs. If you are using one of these cards, we recommend using the July driver or earlier for now. https://www.amd.com/en/support/downloads/previous-drivers.html/graphics/radeon-rx/radeon-rx-9000-series/amd-radeon-rx-9070-xt.html Adrenalin 26.7.1 (WHQL Recommended) - Release Date of 2026-07-28 We are in contact with AMD as it seems the problem is within the driver and not Chief Architect. We'll update this post as soon as we have more information or a confirmed fix.
-
We don't have Wall Cap Offsets for full height walls (Walls that are not ponywalls/railings) in X17, but we do in X18. I'm not sure why the wall cap is sitting so high though... I wouldn't expect it there. Maybe post the plan so we could poke at it? Carrie
-
In the camera specification, have you tried reducing down Ambient Occlusion? Some users find that helps a lot with sharpening edges.
-
I've not watched that tutorial from Rabbit Design so can't speak to that. Perhaps @Renerabbitt could help. Out side of that you might have luck creating a custom symbol out of your pieces assemble the pieces and assemble into the finished shape, then convert the finished product into a symbol. https://www.chiefarchitect.com/support/article/KB-00809/converting-an-object-into-a-symbol.html https://www.chiefarchitect.com/support/article/KB-03120/creating-custom-schedules.html
-
Align 2x4 and 2x6 framing layers flush to exterior face
CarrieS replied to j2narchitecture's topic in General Q & A
It is not possible to have Chief build studs bigger than, or outside of, the wall layer that generates them. You'll need to manually adjust. -
Dormer/Gable over a bay window how should I build this?
CarrieS replied to ARLLCDesign's topic in General Q & A
You could draw the roof planes manually or if you wanted to use Auto Rebuild Roofs then you could create small "open below" rooms so you could get the roof controls. -
Hi @BBilling, We've seen similar scenarios in the past, where wall edge lines disappear, but it would be good to have your example sent into to Technical Support so we can have a developer look at it. Examples are a must because these type of scenarios are often very hard to reproduce. https://www.chiefarchitect.com/support/
-
Recent NVIDIA Drivers Causing Crashes (40 series cards only) - RESOLVED
CarrieS replied to CarrieS's topic in General Q & A
@joselyn_renWhen you install the the driver I recommend using the "Custom (Advanced)" option and choose the option for Clean Install. Sometimes remnants from previous drivers can interact and still cause crashing. Technical Support has had consistent success with this approach. Feel free to contact Support if you'd like help with the process. -
We are currently seeing reports that recent NVIDIA drivers are causing crashes on RTX 40-series GPUs (4060, 4070, etc). If you are using one of these cards, we recommend using the April Studio driver or earlier for now. https://www.nvidia.com/en-us/drivers/details/267262/ We are in contact with NVIDIA as it seems the problem is within the driver and not Chief Architect. We'll update this post as soon as we have more information or a confirmed fix.
