CarrieS

I like to use Tools> Floor/Reference Display> Edit Reference Document to move the reference in the X and Y coordinates, but when you need to move it up and down in elevation I recommend going to Tools> Floor/Reference Display> Change Floor/Reference. Here you will be able to set a value for the Z axis.

If you're using live views then I recommend sending your project into Technical Support so we can take a closer look at the reason why they're not updating. Live views should update, that is their whole purpose

You do not need to open a new plan every time you open Chief Architect. You should see the plans/layouts that you were working on previously listed in the Recent Files List. If you are using Project Management you'll also see your prior files in the Project Browser.

Live views will always update when "Update all Views" is clicked. They will also always update before printing. However, Plot Line views will not. Plot line views have an added functionality with "Edit Layout Lines" that if we were to update it would erase any lines edited with that tool. We could probably do a better job there and I'll log the request. Are you using Plot Lines or Live Views for the views that aren't updating?

Our Residential Introductory class is currently Free On Demand. It goes start to finish through a basic project and will get you understanding the Chief paradigm quickly. https://www.chiefarchitect.com/events/#on-demand-training

Looks like the "Reverse Interior/Exterior setting "Only available when a door symbol from the Library is specified as the Door Style." according to the Reference Manual. Are you using a Library door or a parametric door?

I recommend the foundation room and the Open below room on floor 1. You might choose the floor 1 walls to be ponywalls so you can get the concrete to the bottom of the doorway. Here's a small example. basement entrance.zip

A quick thought to help continue working if this is too onerous to deal with for the moment, In Preferences> Dialogs/Side Windows there is a setting to "Prefer Physically Based on Launch" for Material Previews. Since this is a PBR related problem, turning this setting off will give you material previews using Standard Rendering technique instead of Physically Based so you can at least see a preview while you're working.

I've not seen that kind of behavior before. Can you attach an example?

Thank you very much!

@tundra_dweller Can you send in a copy of the plan to our Technical Support Center? I'd like to compare against other reports. https://support.chiefarchitect.com/home

@madsnyds Have you tried using the process of creating a Manual Wall Dormer like we show in this article? https://www.chiefarchitect.com/support/article/KB-00449/creating-a-manual-wall-dormer.html You'd use a single roof plane for the shed style roof instead of the two for a gable but that would be how I'd tackle it.

Hi @kkitch , I don't believe we have any of those items set up as NVPs currently. I'll log it in our feature request database. I'll mention that if you have any further feature requests I recommend posting them in the Suggestions discussion since they are generally more visible and are easier for us to track there. Requests shared in General Q&A discussions can sometimes be missed. You'll see the Suggestions discussion right below the General Q&A discussion on the ChiefTalk home page. You can also send feature requests directly to suggestions@chiefarchitect.com if you don't want to post publicly. Have a great day!

Hi @EastonBuilders, I hear your frustration. While there isn't currently a dedicated printable grid toggle for layout sheets, your feedback about the workflow and the impact on permitting is important. I've added your comments to our feature request database. I'll mention that feature requests posted in the Suggestions section are generally more visible and are easier for us to track as product feedback. Requests shared in General Q&A discussions can sometimes be missed as feature requests, especially when they're part of older threads. You'll see the Suggestions discussion right below the General Q&A discussion on the ChiefTalk home page. You can also send feature requests directly to suggestions@chiefarchitect.com if you don't want to post publicly. Real-world use cases like this help us better understand where users encounter friction in their workflow. Thanks for sharing. Carrie

Gene is correct. You have the windows on 2 different floors. Even if it doesn't look like it in elevation. In your plan view you have the upper windows on the Attic Level. Cut and paste the windows down to floor 1 and you'll be able to mull them properly.

Videos should be working again.

Thanks for calling this out. A recent update caused an issue with how videos load, so playback is temporarily unavailable. We’re on it and will have things running smoothly again as soon as possible.

A couple of other resources that might help: https://www.chiefarchitect.com/videos/watch/6120/file-management-overview.html https://www.chiefarchitect.com/videos/watch/279/how-chief-architect-stores-files.html

Just wanted to pop this to the top of the feed again. Windows Update is pushing out the broken driver. If you have X18 crashing on you unexpectedly you are probably being affected by this driver push out from Microsoft. You simply need to install the latest NVIDIA Studio driver to recover. https://www.nvidia.com/en-us/geforce/drivers/details/280101/

Hi Shane, I'm looking into the problem. we've found several workarounds but not the core problem just yet. Option1 The quickest to get you moving on your project would be to go to Default Settings> Camera Tools> Full Camera. On the Camera panel of the Full Camera Defaults switch the Lighting from "Automatic" to "Light Set" and use the Default Light Set. Option 2 The problem seems to involve the outside light fixtures on the left side of the plan. I have found that deleting them resolves the issue though it doesn't appear to be just a single item or even specific items outside of a combination of those fixtures. "Flood Light (Motion)" "Caged Lantern Sconce" "Barn sconce 11 inch dia x 12.625" We'll continue poking at the problem to see what we can find out and send it over to our developers for resolution as necessary.

Is it plan specific? If so, can you send it into our Support Center so I can take a closer look? We've also seen strange behavior when going through a docking station or if your monitor is connected to the Motherboard instead of the graphics card.

Perhaps when you are "deleting" the tools you're not actually deleting them but just hiding them in some way? It is pretty rare for users to reach the cap even before we increased it's cap in X15 to 398. For example if you have the Customize Toolbars dialog closed and you pull off the toolbar and X to close it out, it is not deleting the toolbar only turning it off. You have to have the Customize Toolbars dialog open to delete a tool from a toolbar. If you are reaching the limit and need more it is best to contact our Support team or write in to Suggestions@chiefarchitect.com so we can track the feature request.

This article covers how the Time Tracker works. If you are seeing something different than specified here please reach out to our Technical Support Team so we can look into it further. https://www.chiefarchitect.com/support/article/KB-00678/tracking-the-amount-of-time-spent-on-a-project.html

This video is targeted for 3D Cladding and go a little bit more into it: https://www.chiefarchitect.com/videos/watch/286/using-3d-cladding.html

When you installed the NVIDIA drivers did you choose the option for clean install?