Eric_S

The documentation is slightly out of date. "Vacuum" was recently renamed to "Optimize Space" in X17, but the functionality is the same - it reduces the space it takes on disk to the smallest possible size.

Hello EBinteriors, As the developer who worked on the "Include Web Results" feature, I can guarantee these ads did not come from usage of this feature. If that option is enabled, then library searches will include results from the Chief Architect 3D Library. It does not forward any personal information about you to any third party during this process. With regards to online privacy in general - Chief Architect does not sell your data. This is from our Privacy Policy (underlined for emphasis), the full page is here: https://www.chiefarchitect.com/company/privacy.html "We also collect identifiable information that you voluntarily provide directly to us, e.g. when making a purchase, requesting a trial version, or submitting data to us for other requests. In some places you may be asked to provide information about yourself. We use this information to fulfill your requests for products and services, to respond to your inquiries or comments, and for Chief Architect marketing purposes. We may share this information with limited third parties; however, we do not sell your personal information, and we do not permit third parties to use it for their own marketing purposes. We guard this private information and protect it from unauthorized access. We will retain this information for as long as it is needed to conduct business with you or until we determine it is no longer relevant for the stated purposes."

In the Project Browser, right click the project for the plan you are sending, and click "Import File(s)" to import your layouts. Then, they should be available in the dropdown.

That's alright, I think I understand your situation. You have shutters applied to the mulled unit itself. A workaround might be to use "Convert to Symbol" on the mulled unit - convert it to a Millwork symbol and add it to the library. Then, place it in a plan, and use 3D -> "Delete Surface" to remove everything except one of the shutters. Then, use "Convert to Symbol" again on the result. You have to use "Convert to Symbol" and not just "Add to Library" to preserve your edits, as far as I can tell.

Just a guess - is the window a mulled unit? They do not have "Add to Library As" in X17. If that's not it, you can use "Export Library" on the object in your user catalog, upload it here, and I can give a more definitive answer.

You can right-click the window and use Add to Library As... to add the custom shutter itself to the library.

Hello, Can the installation complete if you click ignore? If not, is there some other error message?

The backup doesn't physically copy these catalogs, but keeps track of which ones you had when you made it. When you restore from backup on your new machine, the Core, Bonus and Manufacturer catalogs that you had on your old machine should start downloading from our servers.

Yes, see this forum post:

Hello, To clarify what @SHCanada2mentions, there was a problem during X17 Beta where catalogs could not be downloaded from the Library Browser. As far as I'm aware, this has been fixed for the majority of users, after they have signed out and back in again. If you're already signed in, and then browse catalogs from the Library Browser, the ones shown should be available for you to download.

Hello Jim, With this option, the layout box is placed on the page so that the CAD point sits on the left side of the box, centered vertically. CAD points placed in Plan do not affect this. This is clearer when you select the layout box:

That is unusual, what happens when you mouse over the edge of the window, do you get resize indicators (looks like two arrows)? You can reset your side window layout:

Are you referring to the Plan Materials dialog? Your material won't show up in here until you apply it to an object in your plan.

You might not have write permissions for this folder. Right click the folder -> Properties -> Security and see if your username has sufficient privileges to write.

Your path is unusual, but not necessarily a problem. (Typically would be /Users/lia/Documents/Chief Architect X16 Data/, not a subfolder of it) Please contact Technical Support and provide them with /Users/lia/Documents/Chief Architect Premier X16 Data/Textures/-My Textures/Database Libraries/User_Library.calib