mslewis620 Posted December 6, 2015 Share Posted December 6, 2015 Spent all weekend working on adding details to a project - added terrain and landscaping plus cleaned up the file for walkthrough which I recorded and sent to client (thankfully). I even saved the file numerous times thru out the day. Today my file blew up and the message I keep getting is attached below. I went to archives to retrieve the latest file and it's all the way back to Friday which makes no sense to me. So I saved a copy of the archive file to a new folder to start over. I keep getting the error message about writing preferences when I try to save the new file after making changes. Searched the Chief database and no reference to this message. Don't want to have this happen again. I can probably make the changes pretty quickly because I remember what I did. X6 user on Mac. Can upgrade to X7 but don't like to upgrade in middle of project. Link to comment Share on other sites More sharing options...
DRAWZILLA Posted December 6, 2015 Share Posted December 6, 2015 My motto A.B.S.= Always be saving Link to comment Share on other sites More sharing options...
chief58 Posted December 6, 2015 Share Posted December 6, 2015 Did you check your Archives files Link to comment Share on other sites More sharing options...
mslewis620 Posted December 7, 2015 Author Share Posted December 7, 2015 Yes - first thing I did. Strange part was the archive file was one from Friday even though I had saved thru out Saturday and Sunday. I keep getting the message. Won't let me save any file now. I've sent a message to tech support. Hope to get resolution tomorrow. In meantime any work I do on the plan may get lost. Printing every hour to remind me of what I've done. Link to comment Share on other sites More sharing options...
KirkClemons Posted December 7, 2015 Share Posted December 7, 2015 Critical error writing to preferences is generally a permissions issue on the Mac's drive. What version of OS X are you running? Link to comment Share on other sites More sharing options...
miastaysko Posted February 20, 2016 Share Posted February 20, 2016 Kirk I am having the same issue and have a brand new Mac desktop running Yosemite 10.11.3 Any help would be appreciated! Link to comment Share on other sites More sharing options...
lbuttery Posted February 20, 2016 Share Posted February 20, 2016 CA's tech support is closed on the weekends you'll have to contact them on Monday they are open 6 Am - 5 PM Pacific Lew Link to comment Share on other sites More sharing options...
KirkClemons Posted February 20, 2016 Share Posted February 20, 2016 Kirk I am having the same issue and have a brand new Mac desktop running Yosemite 10.11.3 Any help would be appreciated! To fix permissions: - Uninstall Chief: https://support.apple.com/kb/PH18752 - In a new 'Finder' window, select 'Go> Applications' from the menu. - Open the 'Utilities' folder. - Open the 'Disk Utility' app. - Select your primary disk from the list on the left. - Click 'Verify Disk Permissions'. - When the verification is complete it will either report that everything is OK or it will list all the permission issues that it found. - To repair any issues it found, click on the 'Repair Disk permissions' button. - Restart your system, (Apple menu> Restart) - Reinstall Chief. Link to comment Share on other sites More sharing options...
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