LisaJWood Posted August 1, 2025 Share Posted August 1, 2025 Hello, I'm trying to open a plan from X16 into X17. It says there is no information found. I'm not sure what I'm doing wrong. Thanks for any and all guidance. Link to comment Share on other sites More sharing options...
Renerabbitt Posted August 1, 2025 Share Posted August 1, 2025 44 minutes ago, LisaJWood said: Hello, I'm trying to open a plan from X16 into X17. It says there is no information found. I'm not sure what I'm doing wrong. Thanks for any and all guidance. is the size of your plan 0mb? Link to comment Share on other sites More sharing options...
LisaJWood Posted August 1, 2025 Author Share Posted August 1, 2025 10 minutes ago, Renerabbitt said: is the size of your plan 0mb? No, 67.1 MB Link to comment Share on other sites More sharing options...
Joe_Carrick Posted August 1, 2025 Share Posted August 1, 2025 I suggest you contact CA Tech Support Link to comment Share on other sites More sharing options...
robdyck Posted August 1, 2025 Share Posted August 1, 2025 Have you tried renaming the file? Link to comment Share on other sites More sharing options...
tommy1 Posted August 1, 2025 Share Posted August 1, 2025 I believe Robert is correct. Get rid of all text and numbers that are after the .plan Link to comment Share on other sites More sharing options...
tommy1 Posted August 1, 2025 Share Posted August 1, 2025 and the .Plan in the file name. Link to comment Share on other sites More sharing options...
JiAngelo Posted August 2, 2025 Share Posted August 2, 2025 Is the plan open in X16 by chance? Link to comment Share on other sites More sharing options...
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