Toolbar Won't Open or Function Properly


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A new problem is occurring that I haven't experienced before.  My design assistant was helping me on a project, but we're not sure what we may have done to change a toolbar operation.  

Allow me to explain:


In the past:

  • We single click on a toolbar, the box opens on the screen, we select what we want, and we draw
  • For example, adding a wall, we select interior wall, and build
  • Another example, we click the "measure" icon, select point-to-point, and get to work measuring something we need.


Now what happens:

  • We have to double click on a toolbar (single-click does nothing)
  • When we double click, the default settings box appears.  We can't seem to get past this "default settings" box to actually get the toolbar to function!  It's maddening.  


What we tried:

  • We went through the process to restore default toolbar settings.
  • This did not fix the problem.  The same "default settings" box continues to appear.  


Please see the screenshot of the box that appears when we click on a toolbar:


All input is greatly appreciated!!


Kind regards,

Leigh Ann

Chief Architect x12 user

Toolbar Screenshot.png

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Hello @solver

Yes, I am expecting to see the individual components of the tool, like you have shown.  

In your example, I would select "interior wall" and begin drawing.  

But for some reason, it's not working as such.  

Instead, the default setting box is the only thing that appears.  

Further thoughts?


I an using Chief Architect x12

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First, try a reboot.


Did you mess with any of your system settings for your mouse?  You can actually program your mouse to do things like swap the left and right buttons.


Is your mouse battery running low?  Sometimes mice misbehave when battery power is low.


Did you change any of your edit behaviors?  Some tools don't work the same if you are in "alt" mode.


If these don't solve your problem, then you might want to contact tech support.


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Double clicking a toolbar button brings up the Default Settings dbx (as you show) - the dbx that opens depends on the state of Edit Active Default On Double Click in Preferences.

This is the correct behaviour.

But your main problem seems to be the single click on the toolbar button.

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@Kbird1 That is exactly what must have happened!  Thank you so much!! I wasn't aware of the Child Tool setting and this solved the problem.  


@Dermot Thank you for the insight on the mouse.  I'll be sure to monitor the mouse and learn more about the alt mode.  


@glennw  Thank you for your response.  I'm somewhat new to Chief and appreciate confirmation that double click brings default settings as correct behavior. 


Learning form you all will certainly help expedit my proficiency.  I appreciate your support.  


@solver I'm going to review your PM again.  Thank you for posting tips. 

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