Garreth Posted February 27, 2020 Share Posted February 27, 2020 Hi all does anybody have any ideas, I am experiencing an issue with no shadows on my cameras, have updated the gpu nvidia driver, attached image is a watercolour with line drawing over. noticed pixelation. The problem also occurs on other camera types. second image is physically based render Link to comment Share on other sites More sharing options...
tommy1 Posted February 27, 2020 Share Posted February 27, 2020 Did you have this problem before you upgraded the video card? Link to comment Share on other sites More sharing options...
Dermot Posted February 27, 2020 Share Posted February 27, 2020 More than likely, this is a problem with your video card or it's drivers. For more info see this help article: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If all else fails, contact our technical support department. Link to comment Share on other sites More sharing options...
Garreth Posted February 28, 2020 Author Share Posted February 28, 2020 thanks Tommy and Dermot. Yes had the problem before updating drivers. Dermot I will check the article and advise on how I get on. Link to comment Share on other sites More sharing options...
Rpadge Posted February 28, 2020 Share Posted February 28, 2020 you might post the plan to see if other people are experiencing the same issue. It almost looks to me like its a tree shadow displaying on your model? Link to comment Share on other sites More sharing options...
Garreth Posted February 28, 2020 Author Share Posted February 28, 2020 Hi, plan posted. Very basic no trees just a simple flat terrain. DiPardo_Proposed_Plan_DA.plan Link to comment Share on other sites More sharing options...
Garreth Posted February 28, 2020 Author Share Posted February 28, 2020 Hi Eric are you able to run some shadow shots in elevation various cameras?? Link to comment Share on other sites More sharing options...
Garreth Posted February 28, 2020 Author Share Posted February 28, 2020 thanks Eric. video card I think is the issue here. Link to comment Share on other sites More sharing options...
Chiefer Posted February 28, 2020 Share Posted February 28, 2020 Graphics indeed Link to comment Share on other sites More sharing options...
TheKitchenAbode Posted February 28, 2020 Share Posted February 28, 2020 What model is the graphics card and which driver version are you using? When did this start to happen? The surface book has both an integrated intel graphics chip and a discrete graphics card, are you certain it is using the dedicated one? In the Nvidia settings panel do you have CA assigned in the program field? Are all the power settings set to maximum/high performance in both the Nvidia settings and Windows power settings? Link to comment Share on other sites More sharing options...
Garreth Posted March 1, 2020 Author Share Posted March 1, 2020 Thanks Graham for the questions. Yes aware the surface book deals with graphics via integrated and dedicated. Its got me stumped. Has only just occured within last month, like it was a windows update or something. Have checked the nvidia pathways. Also ran a benchmark program although not game worthy frame rates there was no issue with running it. Link to comment Share on other sites More sharing options...
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