Bad down load experience


Canuck
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Hey guys, I finally decided to do my update and started on my new PC with a fresh download of CA Premier X10. when it finished it was noted that none of my templates and bonus cats downloaded. Can some one tell me how to down load these manually? I've already tried the help - download - update way and got nothing.

 

Any help would be appreciated.

 

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1 hour ago, Canuck said:

when it finished it was noted that none of my templates and bonus cats downloaded.

 

Are they on your old system?

 

They don't "download", but would be recognized if you were doing an update on the same system.

 

You will need to manually copy from one system to another, use DropBox or similar, burn a CD ...

 

Might google transfer files to new PC to get some ideas.

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Typically those are installed fresh but x10 has the ability to migrate them as an option during install. Perhaps that was accidentally left on and since there was nothing to migrate that's what you got? Guessing but I'd uninstall reinstall and make sure it wasn't set to migrate. 

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19 hours ago, Canuck said:

Hey guys, I finally decided to do my update and started on my new PC with a fresh download of CA Premier X10. when it finished it was noted that none of my templates and bonus cats downloaded. Can some one tell me how to down load these manually? I've already tried the help - download - update way and got nothing.

 

Any help would be appreciated.

 

 

- A new Fresh install on a New computer will have nothing from the previous System or any of your Personal Files or any Libraries other than the Core Libraries.

 

- Bonus Catalogs have always been a separate Download , the Core libraries can be installed via the Library menu though.

 

https://www.chiefarchitect.com/3d-library/index.php?r=site/library&reset=true

 

Personally I save any Bonus Libraries I download to a Separate Folder and it is backed up to an external HDD Drive along with the Chief Data Folder, so I don't have to go through the Online Library one Bonus Lib. at a time to download them ever again.

 

If you don't have a Backup "in the Cloud" or on an external drive of the Chief Data Folder in My Documents ( and your plan Files if not kept there) then your only hope is accessing the HDD from the old system as mentioned. If you do have a backup you will also be able to save your User Catalog too from the Library.

 

Food for thought.....

 

https://www.chiefarchitect.com/support/article/KB-00001/migrating-chief-architect-to-a-new-computer.html

 

https://www.chiefarchitect.com/support/article/KB-00091/backing-up-library-content.html

 

https://www.chiefarchitect.com/support/article/KB-00562/guide-to-file-management-for-chief-architect-files.html

 

https://www.chiefarchitect.com/support/article/KB-00099/accessing-your-archive-files.html

 

https://www.chiefarchitect.com/support/article/KB-02899/manually-installing-core-catalogs-for-chief-architect-premier.html

 

 

 

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On 12/8/2018 at 11:54 AM, Canuck said:

Solid advice Mick.

I realised last night, well duh, I have X9 on my lap top , I'll just down load the information from it. I guess the answer was too obvious....:wacko:

 

 

I picked up one of these a few months back , price has dropped $15 since then..... see my (Kbird) Review too....

 

https://www.amazon.ca/gp/product/B07D5V2ZXD/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

 

Mick.

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