Aamir77 Posted July 16, 2018 Share Posted July 16, 2018 Hi, you might be thinking of me returning with a new question every other day but the fact is I am pissed off since I reinstalled program of the Chief Architect x9, my mouse does not follow me on click-hold-drag-release process and it is a core method in this program that creates walls and is used for many camera positioning options. Now my question is, does the Chief Architect have something to do with my mouse problem? The mouse works on all other programs except the Chief architect and especially on dragging part. Thanks in advance. Link to comment Share on other sites More sharing options...
rlackore Posted July 16, 2018 Share Posted July 16, 2018 I'm confused by the description of your problem, but might it be related to using Grid Snaps? Link to comment Share on other sites More sharing options...
DavidJPotter Posted July 16, 2018 Share Posted July 16, 2018 There are only two possibilities, neither of which seem to fit your situation: 1. Your mouse is broken or defective (since your mouse works with other programs that seems NOT to be the case). 2. Your software drivers are either corrupted or out of date (again this seems unlikely since your mouse works with other programs). The above are the only problems I have ever had with mouse and Chief since I started in 1995. IF you have an SSA account, then just contact Tech Support for help. DJP Link to comment Share on other sites More sharing options...
Aamir77 Posted July 16, 2018 Author Share Posted July 16, 2018 On 7/16/2018 at 1:05 PM, rlackore said: I'm confused by the description of your problem, but might it be related to using Grid Snaps? Expand I am sorry for the confusing description but that is not what you are referring me to. Link to comment Share on other sites More sharing options...
Aamir77 Posted July 16, 2018 Author Share Posted July 16, 2018 On 7/16/2018 at 1:07 PM, DavidJPotter said: There are only two possibilities, neither of which seem to fit your situation: 1. Your mouse is broken or defective (since your mouse works with other programs that seems NOT to be the case). 2. Your software drivers are either corrupted or out of date (again this seems unlikely since your mouse works with other programs). The above are the only problems I have ever had with mouse and Chief since I started in 1995. IF you have an SSA account, then just contact Tech Support for help. DJP Expand The simple click does work, I can push the button options of all the tools in the toolbar but I am unable to click-hold-drag-release and that happened with me today. The same mouse was working fine till yesterday, I am thinking, I might have clicked somewhere, checked or unchecked some option unintentionally. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted July 16, 2018 Share Posted July 16, 2018 On 7/16/2018 at 1:18 PM, Aamir77 said: The same mouse was working fine till yesterday, I am thinking, I might have clicked somewhere, checked or unchecked some option unintentionally. Expand So it's not just that you reinstalled Chief and I don't know of any setting in Chief that would cause this behavior. Link to comment Share on other sites More sharing options...
Aamir77 Posted July 16, 2018 Author Share Posted July 16, 2018 On 7/16/2018 at 1:22 PM, Joe_Carrick said: So it's not just that you reinstalled Chief and I don't know of any setting in Chief that would cause this behavior. Expand I am also puzzled by this behaviour of the program or mouse whatever, I can select the tools but can't drag on the plan. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted July 16, 2018 Share Posted July 16, 2018 If a shutdown and restart of your computer doesn't fix it then you will need to contact customer support. I don't think anyone here on the forum is going to be able to help. 1 Link to comment Share on other sites More sharing options...
Aamir77 Posted July 16, 2018 Author Share Posted July 16, 2018 I am back with a quick restart of the machine and mouse is working again, thank you for the hint. Link to comment Share on other sites More sharing options...
Dermot Posted March 18, 2022 Share Posted March 18, 2022 Your mouse problems are most likely a hardware or system issue. If you can't solve the problems on your own, then you might want to try contacting technical support. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now