skirby19

Freezing when closing Library Browser

Recommended Posts

I'm using Chief Premier X9

Build: 19.3.1.8x64

 

2 errors below. Please download my project file and see if this happen. This started once I did the latest update. Is there a way to revert to my previous build?

 

Error 1

  1. Open project file
  2. Open Library Browser
  3. Select any item but do not place on the plan
  4. Close Library Browser
  5. File Freezes. But I'm still able to use the cursor to save the file etc. and then I close the program and repeat to try to figure it out.

 

Error 2

  1. Open any item on the plan. e.g. Fixture, Wall, etc...
  2. Click on LABEL and it will not open. FILL STYLE won't open either.  All the rest will open fine.

 

 

Plan_-_Webb[3]_auto_save.plan

Share this post


Link to post
Share on other sites

Every thing appears to functioning fine for me.  Have you tried rebooting your computer or dumping your temp files ?

Not sure what to suggest unless there are more conditions you have not shared.

  • Upvote 1

Share this post


Link to post
Share on other sites

Ok. Thanks for confirming it's on my end. I'll do some more trial and error to fix it on my end.

Share this post


Link to post
Share on other sites

You can always give tech support a call if you can't find anything obvious.

Share this post


Link to post
Share on other sites
On 10/3/2017 at 0:20 PM, skirby19 said:

I'm using Chief Premier X9

Build: 19.3.1.8x64

 

2 errors below. Please download my project file and see if this happen. This started once I did the latest update. Is there a way to revert to my previous build?

 

Were you able to resolve this issue? I'm having the exact same problem.

Share this post


Link to post
Share on other sites
2 minutes ago, StudConstruction said:

Were you able to resolve this issue? I'm having the exact same problem.

 

Are you running a Nvidia Card as it may be related to your video driver.  Please add to your signature and also update if you are now using X9.

Share this post


Link to post
Share on other sites
1 minute ago, Chopsaw said:

 

Are you running a Nvidia Card as it may be related to your video driver.  Please add to your signature and also update if you are now using X9.

 

I am running Nvidia GeForece GTX 1060. Also, the signature has been updated, thanks for the reminder.

Share this post


Link to post
Share on other sites

There have been some issues with Nvidia drivers recently but I believe it has been more of an issue with the 900 series cards but it might be worth looking into.  Mick has been on top of the issue and I believe his thread may have been a response to the library issue but would have to search back for that thread.

 

 

Share this post


Link to post
Share on other sites

Thanks Chopsaw, personally I have not installed the X9 .8 update I am still on .7  due to these issues and I am not sure if you can just re-run the .7 Installer and have it "modify" or "Repair" the Install or if you need to do a Complete uninstall and re-install.  X9 .8 was only supposed to include a Menu Change in the Manage License Drop Down according to the Official Post , but there seem to be a few too many Library Issues reported for that to be the only Change. I don't think there was an Update PDF for .8 either as the menu change was all it was supposed to contain.

 

Some, particularly on Laptops are also having Issues in 3D windows , with the Cursor and in some cases Opening the Labels Tab of any DBX. Nvidia Drivers 382.05 and 390.65 seem to fix this issue in the 388.xx Series Drivers. Chief is aware of this Issue , but so far no reported Fix except changing the Drivers, and disable Microsoft Update so it doesn't reinstall a Bad Driver version. See the other thread ( linked above) for more info on that.

 

M.

 

 

Share this post


Link to post
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now

  • Member Statistics

    27825
    Total Members
    6254
    Most Online
    ChiefDallas
    Newest Member
    ChiefDallas
    Joined
  • Similar Content

    • By WannabeDesign
      Working in Windows 10 on a surface pro laptop. All updates for Chief Architect Home Designer Architectural 2020 have been installed. 
      The library keeps freezing me out of my plan when I type a 2nd search in the search bar of the library browser. I can see the cursor out of the plan window but can't do anything but save and close the program to start again. This is very annoying having to start and close the program continuously. Are there any fixes for this?
    • By Rachel1965
      My library browser work, however when I select an item to be placed on my floor place it will not be there for me to place?
       
    • By HDbyJustin
      Hello everybody. I have recently made the jump from the Home Designer Pro series to Premier X12. I have a client that wants the windows to be labeled with letters instead of numbers. I have not seen a way to change that but am I missing something?
    • By ChiefuserMathews
      How do I change the fill style of framing wall globally. I had it with a solid colour, some how it got changed and it is now the fill style is hatch.
    • By GCCISarah
      Has anyone found how to re-name their Camera Callout Labels in X12? For example, my cameras are set up with a Callout Label of "C1, C2, C3..." etc etc. This is by way of some default setting that I cannot seem to find. Each new camera automatically labels and numbers itself in succession as noted above. However, I have decided I'd like name all of my future Full Cameras as "P1, P2, P3... " in a new plan. 
      Except for opening each individual camera to change the Callout Label, I cannot find a setting to change this default to start with a "P" and automatically number itself from there! It seems to be missing from the Full Camera Defaults page.. You CAN set a default for "Text Below Line" but not for the Callout Label itself for cameras?