RL-inc

cool- will do

thanks Mick- will Pass that von to Taylor from CA

Much appreciated- Will look at Nvidia RTX 2k series

The video card issues were more related to short black out screens when closing an elevation view and updating layout - By short I mean 1-2 seconds. My concern with that is it may be a precursor to future issues relating to model crashes or contributing to the toolbar problems. Not that I am looking to spend 500-1000.00 on a new card but with my workload I can't afford any downtime. -And not a bad time of year to spend a few bucks before i have to pass it on to uncle Sam

Update- I had a zoom meeting with CA tech staff and we looked into several factors that may be contributing to the issue. Short version is no resolution. Of course I couldn't reproduce the actual corruption on demand during our meeting but there were a few oddities that he noted such as some overlapping of tool handles and inconsistencies with tool spacing between views. At this point, the policy of keeping my preferred toolbar configuration ready as a backup is the best solution we could settle on. One thing that came up- while the toolbar issue is not entirely based on my older video card, there were a few things that he pointed out that could be helped with a new card. He mentioned an Nvidia RTX 2k series should be adequate since psychically based raytracing is not a big priority to me. That said, any input on anything else in my specs that are of concern before I upgrade the card would be appreciated.

Dermot- Not trying to hi-jack this thread but I was working on the toolbar issues I was having Taylor from CA- and while it is not entirely based on my older video card, there were a few things that he pointed out that could be helped with a new card. He mentioned an Nvidia RTX 2k series should be adequate since psychically based raytracing is not a big priority to me. That said, do you see anything else in my specs that are of concern before I upgrade the card? Much appreciated.

Thanks Maureen- I am going to go over all my bars and set up so all are the same with empty spaces to lock them in - I have never had any issue with different toolbar configurations for different view prior to this issue starting in X12 and continuing into X13. The Cad view I posted was to show how the toolbars are changing configuration from one view to another - normally I don't allow any icons to be compressed like that.

Sorry- CAD is actually 2nd image in order.,

thanks Kyle- Attached are 3 screen shots of tool bars Plan- toolbars basically as i want them 3d- basically in that same configuration CAD- have moved some what- not sure why- may need to insert "empty space"? in general I feel like I keep my toolbars in a consistent position and on in all views- unless they keep jumping around as they have been since this issue began.

Thanks Mick- keep em locked all the time- still no good

In regards to Mick's comment: "The Toolbars are not consistent between Views , though you could configure them that way with the customization tool but will likely see blank spaces as some tools are not available in some Views. for eg you can't dimension in 3D" I totally understand that aspect - but what is happening is when slide one tool line around in say CAD view, my toolbars in plan or elevation view are altered - and not particularly consistent with the adjustment made in CAD- am I making sense here? Carrie- CA tech support- suggested inserting "empty space" tools to ensure the configurations were basically "full" or "locked in" Her quoted response from my submittal here: "One thing I’d like you to try, since you like to have the toolbars spaced a bit, is to use the “Empty Space” toolbar item for the padding between toolbars. You can use the empty item to create an empty toolbar that should maintain the distance. Just add it like you do any other custom item. I just learned about this item today and I’m truly sorry I didn’t know about this item before, I would have had you try it long ago." Did not seem to help - and realistically had never had to deal with that before.

Thanks Dermot- I have been working with Carrie on this and have sent her all system info and toolbar files requested from previous episodes. The problem you mention above with all toolbars landing in the upper left corner is a partial symptom of the condition I am experiencing. Maybe you can connect with here and she can provide some info as to what she has been doing?

Thanks Mick- I am going to go through all of this with Todd- aforementioned IT guy- tomorrow and follow up here.

Good afternoon- I have been fighting through this consistently for better than a month with limited success in resolution. I uninstalled Nahimic per Mick' suggestion and still am having issues- at minimum once a day. (side note on Nahimic- when I search for it it does not show up in any programs I can remove - it does however show up as being used by audiodg.exe -am wondering if all should be deleted?) I do have my IT guy coming over tomorrow am to give the system a thorough check up and confirm drivers are up to date- etc..... I have also requested a screen share with a CA tech so they can see how this is taking place. I feel like the toolbars in general are always unstable at this point- Whenever I adjust the configuration of one- say in CAD for instance - the configuration of another is affected. This is consistent between any configuration I work through? Any thoughts are appreciated.

thank you both- using X13 with latest update. will look into Nahimic and report back

Just had same issue again- Please see attached screen shot of toolbars after corruption. occurred when I drug layout view to 2nd monitor. Any help is greatly appreciated - Zero time for this right now -

Thanks- not hoping to drag anyone else down but good to know I'm not in this alone. Any chance we can get "Brian" to chime in on his experience with dual monitor issue? The reason I am asking is this is exactly what causes it in my case- grabbing a view and dragging- sometimes quickly- to the 2nd monitor. Maybe graphics card issue? Side note - I sent screenshots of the situation as well as my toolbars to Carrie at Tech support when this occurred in X12 - she hoped they had it resolved for X13- guess not completely.

I wanted to reach out to the forum before I head for tech support on this again. I have been using X13 for a few weeks and just had my first instance of toolbars whacking out when I drag a view from one monitor to another. This was a thread that was up and running with X12 and tech had no resolution- I was really hoping that it was resolved in X13. Has anyone experienced anything similar?

3d warehouse is a good resource- I generally find items that are pretty close and then can edit as needed.

Wanted to check in with the X13 beta group and see if they have encountered any issues with the toolbars and their stability. I was involved in a previous thread regarding tool bars corrupting in X12 and had quite a bit if interaction with Carrie at tech support on it. She claimed that toolbar stability was a major point of interest in the new release and I am hoping it has been addressed.

I talked with Carrie at CA yesterday and she said one of the things they were trying to get dialed in prior to release is the issue with toolbars whacking out when views are dragged across multiple monitors. An issue that I went into in depth in the thread "Menu Bug" back in April - and I am updating now. She did say Beta was supposed to be coming out soon........ not sure how long until that translates into full version release but her thought was consistent with end of June.

Update- Talked with Carrie at CA and she has passed on my toolbar files to her developers. After that they had been to recreate the issue but only on occasion and with no consistent contributing factors. She did say that the issue had not come up in X13 and was hopeful that they had it fixed. I requested that I be offered some sort of credit on my X13 SSA renewal based on the fact I have been forced to work with a defective version of X12. Carrie stated that their policy is not structured to do that but as mentioned the issue appears to be resolved in X13. I replied that I wanted to be clear on what CA's response was....."I am supposed to spend 500.00 on an upgrade to a version that has fixed a problem I have had to deal with in the current version I spent 500.00 to upgrade to" Carrie agreed that I had a full and accurate grasp of the situation. Full disclosure- I am very happy with CA overall and this is really the first issue I have had that I don't feel was handled fairly by CA. I was very transparent with Carrie about it and told her I would be expressing my opinions here.

Thanks Robert- Looks like the min I can find for a one side only application is 3 layers of 5/8" type X per WP9021. Better run with what we have spec'd!

I will look at the drawings when I check the job this afternoon- If it is required from both sides the building design the had approved would not have met that standard however- That said, I am assuming that the rating is from the interior side only.

I have a buddy that is building a steel warehouse and he needs a 1hr fire rated assembly along the rear wall line due to proximity to PL. Typ. steel building with no sheathing on the exterior side . He does have 5/8" type X on the interior but I can't find a 1hr detail showing only that material on one side- Anyone ever see a similar condition of have a supporting detail? Much appreciated as always