DerekPedersen

Hello @Fotis1960, Thank you for posting your question. The wall detail tool will show framing on different framing layers within the wall (wall girts and wall posts) separately and there isn't a way around this when using this tool. If you want to see all of the wall framing you created, I would recommend using a back-clipped section view. In the screenshot below, I created the back-clipped section view by zooming into the wall and starting the camera view just inside the exterior siding material and ending the camera just before the end of the framing layer. If you don't want to see the walls above or below, you can adjust the size of the layout viewport in your layout. I hope this helps! Kind regards, Derek Chief Architect

Hello Keith, Thank you for the question. I am not aware of any planned price changes for 2026 at this point. If we do make a price change in 2026, we typically give a 30-day notice to all SSA customers announcing the price change and the date it will go into effect. This allows all of our users to renew SSA ahead of the price change and lock in the existing price for another year. Feel free to reach out to our Sales Department if you have any questions at 208.292.3400. Kind regards, Derek Chief Architect Sales

Hello @mjampala, Thank you for the question. The only way to export CAD format files, such as DWG or DXF, is to open the plan in Chief Architect software and utilize the Export DWG feature. Here is a Knowledge Base article that will walk you through this process. https://www.chiefarchitect.com/support/article/KB-00013/converting-plan-files-to-dwg-or-dxf.html You will need to have an active Chief Architect license to open your plan and export the file. The lowest cost option is the Monthly subscription. You can subscribe for just one month at $229 and cancel the auto-renewal in our online account or by contacting us at 208-292-3400. Kind regards, Derek Chief Architect Software

Hello Doug, Yes, you can provide your customers with the 3D viewer. Below are details on sharing it with your clients. Note that there are two viewer options as far as apps go. There is a Chief Architect Desktop Viewer for running on traditional computers (Windows or Mac OS), and there is a mobile viewer that works with phones and tablets (iOS or Android). Desktop Viewer: https://www.chiefarchitect.com/resources/viewerrequest.php Mobile Viewer: iOS: https://itunes.apple.com/us/developer/chief-architect/id520677645 Android: https://play.google.com/store/apps/developer?id=Chief+Architect You will find more information on our website here: https://www.chiefarchitect.com/products/3d-viewer/ Kind regards, Derek Chief Architect Software

Andy, Thank you for the question and feedback. If you are an "on/off user" you can consider the monthly option. The monthly option can be turned on and off as needed monthly and is $229 per month. This is often a good fit for those doing occasional projects. Kind regards, Derek Pedersen Chief Architect Software

Hello Lance, Thank you for the question. No, we haven't made any changes for legacy perpetual license customers with active SSA. We sent you an email notice on December 17 to notify you that your Legacy SSA is set to auto-renew on January 17, 2025. Since you are on auto-renew, you don't have to do anything. You are also set to receive a receipt via email when your SSA renews Jan. 17. Feel free to reach out to sales if you have any questions at 208-292-3400 or sales@chiefarchitect.com Kind regards, Derek Pedersen Chief Architect Software

@thibodude, we will be adding the ability to access X16 over the next few days. If you need access right away, please contact sales, and we will add X16 for you. You can reach us at 208-292-3400. Kind regards, Derek Chief Architect Software

Hello Rob, Thank you for the question. As long as the model is created in Chief Architect, you are good to go. It can be rendered further in a 3rd party app. Kind regards, Derek

Thank you for the feedback. I sent you an email so we can connect. Kind regards, Derek Chief Architect Software

Hello Robert, Thank you for the question. This graphics card will run Chief Architect but it is fairly dated and at the lower end of the performance range. In addition, this card does not support real time ray tracing so the higher end real time rendering will not be supported with this card. If you are looking for the optimal graphics card you should consider an AMD RX 7800 or higher or an Nvidia RTX 3070 or 4070 or higher. Feel free to reach out to our sales department if you need assistance at 208-292-3400. Derek Chief Architect Software

Hello John, Thank you for the question and for being a "Chief evangelist"!!!. We don't currently offer a customer referral program, however I will bring up your request for future consideration. Thanks again for posting the question and for being a Chief Architect customer. Kind regards, Derek Pedersen Chief Architect Software

This is correct. If your legacy SSA expires you still have access to a perpetual license of Chief Architect. The version you have access to is the current version as of the date of expiration. Kind regards, Derek Pedersen Chief Architect Sales

Hello, The trial version will switch to X15 upon the official release of the version. I expect the official release to be toward the end of March or beginning of April. Kind regards, Derek Pedersen Chief Architect Software

Hello, Thank you for the question. The seller will need to contact our Customer Service directly. Customer Service will provide the seller with the necessary form and the license transfer fee. The transfer fee varies depending on the history of the license and can range from $100 up to $900+. The license transfer fee must be paid, and the License Transfer Form must be signed by both parties before the software license can change ownership. Note that SSA is not transferrable. If you would like SSA, you would need to purchase it separately through an SSA renewal (if qualifies) or by upgrading. Let us know if you have any questions. Kind regards, Derek Chief Architect Sales