DerekPedersen

@thibodude, we will be adding the ability to access X16 over the next few days. If you need access right away, please contact sales, and we will add X16 for you. You can reach us at 208-292-3400. Kind regards, Derek Chief Architect Software

Hello Rob, Thank you for the question. As long as the model is created in Chief Architect, you are good to go. It can be rendered further in a 3rd party app. Kind regards, Derek

Thank you for the feedback. I sent you an email so we can connect. Kind regards, Derek Chief Architect Software

Hello Robert, Thank you for the question. This graphics card will run Chief Architect but it is fairly dated and at the lower end of the performance range. In addition, this card does not support real time ray tracing so the higher end real time rendering will not be supported with this card. If you are looking for the optimal graphics card you should consider an AMD RX 7800 or higher or an Nvidia RTX 3070 or 4070 or higher. Feel free to reach out to our sales department if you need assistance at 208-292-3400. Derek Chief Architect Software

Hello John, Thank you for the question and for being a "Chief evangelist"!!!. We don't currently offer a customer referral program, however I will bring up your request for future consideration. Thanks again for posting the question and for being a Chief Architect customer. Kind regards, Derek Pedersen Chief Architect Software

This is correct. If your legacy SSA expires you still have access to a perpetual license of Chief Architect. The version you have access to is the current version as of the date of expiration. Kind regards, Derek Pedersen Chief Architect Sales

Hello, The trial version will switch to X15 upon the official release of the version. I expect the official release to be toward the end of March or beginning of April. Kind regards, Derek Pedersen Chief Architect Software

Hello, Thank you for the question. The seller will need to contact our Customer Service directly. Customer Service will provide the seller with the necessary form and the license transfer fee. The transfer fee varies depending on the history of the license and can range from $100 up to $900+. The license transfer fee must be paid, and the License Transfer Form must be signed by both parties before the software license can change ownership. Note that SSA is not transferrable. If you would like SSA, you would need to purchase it separately through an SSA renewal (if qualifies) or by upgrading. Let us know if you have any questions. Kind regards, Derek Chief Architect Sales

Hello PDX, My name is Derek, and I work in the Chief Architect Sales Department. I would be happy to answer any questions you may have. I can also create an online meeting where I can share my screen and provide a live demonstration of Chief Architect. I have sent you an email message with my contact information. Kind regards, Derek Pedersen Chief Architect Sales

Lauren, I tried to call you on the two phone numbers we have and both were busy. I would like to see if I can help. Please call me direct at 208-292-3414 when you have a few minutes. Kind regards, Derek Pedersen Chief Architect Software

Hello Brett, There are hundreds of CAD details in the Chief Architect library that have text with arrows describing various sections. You will find the CAD details in the 'Core Catalogs>CAD Blocks>CAD Details.' You will find other text notes and legends there too. There is also a bonus library you can download from our website. https://www.chiefarchitect.com/3d-library/index.php?r=site/detail/764 If there is text you frequently use in your plans, you can create a CAD detail page in the Project Browser of your Template. You can also save the text or a CAD block to the library for quick use in future plans. There are also great suggestions from the other users above, but thought I would add some other options. The bottom like is that there are lots of ways to efficiently reuse text within the same plan or in new plans. Feel free to reach out to us with any questions. Kind regards, Derek Chief Architect Software

Hello, Thank you for the question. Upgrade orders that are placed outside of business hours will be processed on the next business day (upgrade orders placed on the weekend are processed on Monday). New license and rental purchases are fully automated and get fulfilled immediately. Kind regards, Derek Pedersen Chief Architect Software

Hello Anne, I am sorry you have having trouble with sending email. I have checked our systems and sent test messages from outside source and things are checking out ok on our end. There may have been a glitch somewhere. We are in the office Monday-Friday from 7AM to 5PM Pacific Time and our number is 208-292-3400. Here are 2 email addresses you can use to contact sales via email. sales@chiefarchitect.com chief-architect@chiefarchitect.com Kind regards, Derek Pedersen Chief Architect Software

You can post in the Seeking Services section on the forum or look at the Offering Services to connect with other Chief Architect users. Kind regards, Derek Pedersen Chief Architect Software