moving mouse in section lags


SHCanada2
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seems to happen on residential template as well.

 

only happens in section views. plan views are fine.

 

auto build framing is off

 

Anyone else seen this? its pianfull when trying to move something to a specific spot, because you have top move the mouse and then wait for CA to catch up

 

Its been happening for awhile. I updated my video driver a couple days ago, but its no better

 

see attached

'

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10 minutes ago, SHCanada2 said:

seems to happen on residential template as well.

 

only happens in section views. plan views are fine.

 

auto build framing is off

 

Anyone else seen this? its pianfull when trying to move something to a specific spot, because you have top move the mouse and then wait for CA to catch up

 

Its been happening for awhile. I updated my video driver a couple days ago, but its no better

 

see attached

'

 

I also experienced this. I did a complete shut down and rebooted my Mac and it seemed to clear up the glitch.

 

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12 hours ago, Joe_Carrick said:

What rendering mode are you using?  What LayerSet?

i just drew 4 walls on the stock residential template, then a back clipped cross section, so the stock layerset assocaited with that.

 

But I did try before that, on my own plan switching to the all layers off layerset, so nothing was showing, and it was still happening. But the plan view is always fine

13 hours ago, ValleyGuy said:

I did a complete shut down and rebooted my Mac and it seemed to clear up the glitch.

how often are you rebooting? I get windows crashes on a regular basis when I have PBR opened (never used to before say 5 months ago), so for this reason the computer is getting rebooted on a fairly regular basis. but I will try and do a clean reboot to see if it changes anything

Edited by SHCanada2
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42 minutes ago, SHCanada2 said:

i just drew 4 walls on the stock residential template, then a back clipped cross section, so the stock layerset assocaited with that.

 

But I did try before that, on my own plan switching to the all layers off layerset, so nothing was showing, and it was still happening. But the plan view is always fine

how often are you rebooting? I get windows crashes on a regular basis when I have PBR opened (never used to before say 5 months ago), so for this reason the computer is getting rebooted on a fairly regular basis. but I will try and do a clean reboot to see if it changes anything

 

It only happened once and I am not quite sure what triggered it. I don't use PBR, ...well I do click on it once every year or so - I'm not sure if I hit the button the day that I had the lag issue or not. The only computer crashes I have are if I leave CA open (no plan or layout open) too long without using the program. Example: if I close down the plan but don't exit the program overnight, then in the morning I will see where my computer rebooted itself with a 'Kernel Panicked' reboot report. But no crashes while I'm using the program.

 

On a separate note, I just had an error the other day to which I followed CA protocol and sent in a bunch of information. It too was on a cross section elevation; just updating a view port on the layout. CA Helpdesk couldn't find or replicate any issues and I haven't had any issues since. Both the lag issue and the error code seem to be one-offs.   I only loaded up X17 a couple of months ago but have had two strange things happen as well as a few Kernel reboots.

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Does changing your Synchronize with Cursor Preference change this behavior at all for you? 

 

This setting can be found by going to Edit> Preferences and going to the Edit panel on the left side. Here you will find a setting for Synchronize with Cursor. 

image.thumb.png.43c711ecafee4bbd517610375bd8113f.png

 

If this doesn't make any kind of change I would try a different mouse, if you have one on hand. 

 

If you're still experiencing the problem I would recommend contacting Technical Support through the Technical Support Center: https://www.chiefarchitect.com/support/article/KB-00717/using-the-technical-support-center.html 

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7 hours ago, ChiefTylerL said:

Does changing your Synchronize with Cursor Preference change this behavior at all for you? 

that seems to mask the problem. Now when I move the mouse there is a delay in the mouse pointer moving (which is now tied to the crosshairs)

 

I tried 3 different mice, same problem. Not to mention the problem does not occur in plan view.

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4 hours ago, SHCanada2 said:

 

I tried 3 different mice, same problem. Not to mention the problem does not occur in plan view.

 

.... you may have jinxed me lol. Last nite and now again this morning I have a second weird thing happening with a different cross section. I'm not sure if it has anything connected to your mouse delay, but it is only happening in x-section - not in plan view.

 

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