Kiwideziner Posted October 15 Share Posted October 15 I have lodged a support ticket, but was wondering if anyone else is having major serious crashes from doing really minor things, even like picking a window or wall in plan view. Link to comment Share on other sites More sharing options...
Kiwideziner Posted October 15 Author Share Posted October 15 oops forgot to say this is X17, I have not updated my signature Link to comment Share on other sites More sharing options...
DBCooper Posted October 15 Share Posted October 15 Nope. Are you using the 27.3 update that was released recently? Link to comment Share on other sites More sharing options...
Kiwideziner Posted October 15 Author Share Posted October 15 Yes I am,that's what started the problems. however TS have just came back suggesting out of date video driver, so just downloading now. I work on the principle of if it ain't broke don't touch it. but eventually you have to update. Link to comment Share on other sites More sharing options...
Joe_Carrick Posted October 15 Share Posted October 15 It's also very important to shut down and re-start - just in case 1 Link to comment Share on other sites More sharing options...
Kiwideziner Posted October 15 Author Share Posted October 15 19 minutes ago, Joe_Carrick said: It's also very important to shut down and re-start - just in case Hi Joe Yes have been restarting computer multiple times a day, just updated the video drivers and opened CA almost immediately crashed. So will keep working with TS, might just run a full virus check as well just in case. Link to comment Share on other sites More sharing options...
Solution Kiwideziner Posted November 27 Author Solution Share Posted November 27 Finally getting the chance to update. Tech support were brilliant, found the problem and then CA issued an update. Link to comment Share on other sites More sharing options...
GregoryN Posted 9 hours ago Share Posted 9 hours ago I am having CA crash when I manipulate fairly simple 3D Objects. Like, literally a 3D cube that I want to break and make into a stair or something simple. It gives me an error message that won't go away and crashes the program. I am using CA X17. I've been using CA since May of this year so still working my way up the learning curve. Link to comment Share on other sites More sharing options...
DBCooper Posted 7 hours ago Share Posted 7 hours ago What's the error message? Are you using the latest update? These are usually problems with video cards (or the drivers) but it could be a program problem too. You really haven't given us enough info to make better guesses. See if this tech article helps: https://www.chiefarchitect.com/support/article/KB-00106/troubleshooting-3d-camera-view-display-problems-in-chief-architect.html If not, then you might want to contact tech support. Link to comment Share on other sites More sharing options...
GregoryN Posted 6 hours ago Share Posted 6 hours ago Thanks DBCooper. I'm new at this forum thing so next time I get the error message I'll share it. I am using the latest update of CA and the latest drivers on my Nvidia 5060 ti GPU. Hoping that I don't get the error message/crash again but I will share here when/if it happens again. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now