NeilofOZ Posted August 29, 2021 Share Posted August 29, 2021 Core library's did not download when importing to my new laptop, have uninstalled and re-downloaded, still nothing. New laptop has greater power than my desktop, so there shouldn't be any issues there and no problem when I downloaded X13 on this PC 2 months back. Regards Neil. Link to comment Share on other sites More sharing options...
DavidJPotter Posted August 29, 2021 Share Posted August 29, 2021 In the main toolbar, go to "Library - Download Core Content", when X13 is fully open after installation. DJP 1 Link to comment Share on other sites More sharing options...
MoeGia Posted August 29, 2021 Share Posted August 29, 2021 Assuming you had X12 or earlier on the laptop, you can migrate your library and defaults after an installation. This will bring your User Library into X13 as well. I'm not at my computer but I believe it's in preferences. Then you can update catalogs to download all the content. If the laptop is new, it's more difficult but you can move the desktop files to the laptop, or a cloud, and update catalogs. Link to comment Share on other sites More sharing options...
NeilofOZ Posted September 1, 2021 Author Share Posted September 1, 2021 Need more help:- 1. Could not find any reference to "Library - Download Core Content" either on my laptop and or PC. 2. There is nothing under "Preferences" which allows me to migrate libraries. Think the issue stems from me having X12 on the old laptop and me downloading X13 onto the new one, so migration never occurred. Am not familiar with cloud storage, but surely this could be achieved via a USB and or CA's site direct and if so, would need someone to identify the path ways for me, Does the above sound feasible???? Regards, Neil. Link to comment Share on other sites More sharing options...
Chopsaw Posted September 1, 2021 Share Posted September 1, 2021 1 Link to comment Share on other sites More sharing options...
Chopsaw Posted September 1, 2021 Share Posted September 1, 2021 See if this helps: https://www.chiefarchitect.com/support/article/KB-00091/restoring-chief-architect-content.html Link to comment Share on other sites More sharing options...
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